Hi, I have an iphone 4 and recently few alphabets on keypad have stopped working.I figured via apple communitythat i need to calibrate it.Which i tried to do but couldnt.What is the most accurate way to calibrate Iphone 4 ?

Hi fellow applers!
what is the accurate process of Iphone 4 calibration because few important alphabets
and numbers in my phone keypad dont work anymore and i read so many ways to calibrate including "erase all settings and contents"
or
'reset' by phone which i tried but hasnt worked.
Ive been told that sometimes if calibration doesnt help set things right then we have to
remove the iphone's upper case and set the digitizer underneath or something like that?
is it true? how do we do it?

today i took it to istyle and tried a new baterry but they said that it didnt turn on
but i bought a new original usb cable the before cable which i used was a cheap usb it can connect many phones
the story is that when i connect the iphone to the computer with the cheap cable it gives a sound of connection
but when i connect it with the original usb cable no connection happened

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