Hi I have an iPhone 4 and suddenly it stopped working. Could here notifications and nothing on the diisplay. Wake up button on top is not working. so unable to restart the phone. Wanted to try restore from iTunes but Find my iPhone (iCloud) is on.
Hi I have an iPhone 4 and suddenly it stopped working. Could here notifications and nothing on the diisplay. Wake up button on top is not working. so unable to restart the phone. Wanted to try restore from iTunes but Find my iPhone (iCloud) is on. How to recover or restart my Phone
Follow these steps to log into your iCloud account on your computer and deactivate "Find my iPhone" on your device:
Remove an iOS device or Mac on which you can’t turn off Find My iPhone
If you can’t turn off Find My iPhone on the device, turn off the device so it goes offline, then remove it from Find My iPhone on iCloud.com.
Note: You can also remove your iOS device by first erasing it—just follow the instructions below for removing an iOS device you don’t have. You can later restore the device from an iCloud or iTunes backup.
Turn off the device you want to remove.
Sign in to icloud.com/#find on another computer with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, select the offline device, then click Remove from Account. If you don’t see Remove from Account, click All Devices again, then click the Delete button next to the device. If the device comes online again, it will reappear in Find My iPhone. If your device reappears, turn off Find My iPhone on the device (follow the instructions above for removing a device by turning off Find My iPhone), or if it’s an iOS device and you no longer have it, follow the instructions below for removing an iOS device you no longer have.
Remove an iOS device you no longer have
If you no longer have the iOS device because you gave it away or sold it, you need to remotely erase it before you can remove it.
Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, then select the device.
Click Erase [device], then enter your Apple ID password. Because the device isn’t lost, don’t enter a phone number or message.
Note: If you’re trying to erase a family member’s device, that person will need to enter his or her Apple ID password on this device. If the device is offline, the remote erase begins the next time it’s online. You’ll receive an email when the device is erased.
When the device is erased, click Remove from Account.All your content is erased, and someone else can now activate the device.
copied from: iCloud: Remove your device from Find My iPhone
Similar Messages
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I don't know how to resolve this so I can set up the phone?
It's an upgrade from 4S to 5S if that's any help and I have checked if there are any updates which have not been done on the old phone and it says there isn't.egadgetguy wrote:
my ipad 1 is ios 5.1.1 and it won't let me restore it from a backup I did in may of last year
Why not?
How are you trying to do this?
Plug it into your computer, open iTunes, select it in iTunes then click Restore Backup... -
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If you've forgotten the answers to your security questions and you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
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I don't want to lose all my pics, songs etc
Whats my next move as I CANNOT use the ipas at the moment!!!!!!!!Your iPhone's iOS must be same or newer than the one in backups. In your case it is older so you need to update your iPhone and then recover it with backup.
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Try entering the password on your iPhone
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Are you saying that you contacted Apple support and they instructed you to backup and restore your iPad? Or do you mean that you picked up this information from an online support article? If you spoke to an Apple rep or received these instructions via email, contact them again for further help.
I fail to see how restoring your iPad would enable yoyr Apple ID. -
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My iphone is giving me a message that reads Restore Needed. "iphone cannot make or recieve calls. Restore from itunes,but when i loged in to my itunes account its asking me to input my password on my phone but I cant ... Im only allowed to make emergency calls. Help !
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Was the computer used to jailbreak a different iOS device? Are you trying to forcibly install a version of iOS other than the current version for your device? (4.2.1 for the 3G, 6.0.1 for the 4 and 4S, 6.0.2 for the 5).
Those are the only other reasons you would get that error other than an extremely rare hardware failure. -
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Just replace my HD, restored from backup but now my iPhone won't sync with iTunes over wifi
Is synching over wi-fi viable? I've never done it, but when I tried something similar back in the old Palm PDA days, it was S-L-O-W, slow as molasses. I realize that the i-device are far more modern with faster processors, but wondering whether it's even worth exploring doing this.
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Just setup a new ipone 6 if I restore from Itunes will I loose what I have already setup
Hello maspeds45
When you remove iTunes, you are just removing the software; the media files still remain in place. Just follow the steps in the article below to remove iTunes from your computer if you are on Windows. If you are a Mac, just download the install file and it will reinstall the software for you.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
iTunes 11.1.3
http://support.apple.com/kb/dl1614
Regards,
-Norm G. -
Ok I need help. I went to use my phone, put in my passcode, emergency dial came up, then the phone said I didn't have an imei #. I hit the back button and then I was told I needed to restore and update using iTunes. I tried several times to do this and my phone is still not working. It acts like it's updating, but once the bar reaches the other side of my phone, iTunes tells me there was an error. I used all the ports on my pc, changed cables, restarted my pc, and still nothing. Can anyone please help me. This phone is my life and I can't afford to get another one.
Sounds like you might need to take it to an Apple Store but if it is an iPhone 3G it would no longer be under warranty.
Looking at the Apple Store online you can get an iPhone 3GS from $49 on AT&T if it comes to having to get a new one. Your other option is second hand. -
I recently started using my Ipod touch again, and i bought music to go on there.
I tired syncing it, but Itunes kept freezinfg because it needed to be updated to 10.6. After i updated it, my Ipod was not showing up. I figured out that it was showing up as a camera on my laptop.
How do i change it back to an Ipod on there so i can sync music?
need answer by morning. xx
ps. also, how do i get it to download IOS 4.3?See:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
If you have a 2G iPod those can only go to iOS 4.2.1. A 3G and 4G to the current 5.1.1. A 1G to 3.1.3
Identifying iPod models
To update:
iOS: How to update your iPhone, iPad, or iPod touch -
My third gen iPad will not turn on.
I tried to reset, and the apple icon appears, but it will not load.
I attempted to restore it through iTunes, but it could not recognize it.
Any suggestions would be appreciated. Of course, it is out of warranty.What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
Help !! I had a problem with my iPad 2 this morning which resulted in me taking into the apple store and them restoring it to factory settings. They advised me to restore all my apps etc from iTunes which I am trying to do, however once connected via the USB I cannot see it as a device on iTunes, and I keep getting the message on my laptop "the iPad cannot be used because it requires iTunes version 11.1 or later, go to iTunes.com/uk and download the latest version"
I cannot see what the version of iTunes is on my iPad and have gone into safari to try and download but not able to as it tells me iTunes is already loaded. I have the latest version on my laptop so I am stuck as to what to do next. Any suggestions please??Hi there Paula120,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
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This can be a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
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