Hi I have an iphone 5. When making and receiving calls I can't hear the other person. Has anyone else had this problem?

Hi I have an iphone 5. When making or receiving calls I can't hear the other person? Anyone tell me what is going on?

Try taking a look at this support document to see if the steps there help. If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone - Apple Support

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