Hi, I have an iPod and my cousin has a MacBook Pro, but whenever we try to FaceTime each other, it doesn't work. Plus, we don't know what to put besides our names in our contacts. What do I put for his contact number?

How can I FaceTime him without getting, "This person is not availible?

Settings > FaceTime. Be sure you have an Apple ID on file, and you should also see a header that says "You can be reached for video calls at:" where you can add an email address. The email address that is entered here is the email address you should use to FaceTime the other person.

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I've just upgraded to iPhone 4S and restored data from my old iPhone through iTunes. I'm being asked for a password to get into my phone and the old password I had doesn't work. I don't know what password it's looking for

I've just upgraded to iPhone 4S and restored data from my old iPhone through iTunes. I'm being asked for a password to get into my phone and the old password I had doesn't work. I don't know what password it's looking for

Thanks for replying, I'm a real techno-cretin. What do you mean by not using the backup? I'm busy trying to restore my new phone and it's doing a 6 hour download with updates. Can I restore the data from my old phone backup onto the new iPhone 4S when the download is done?

I have 3 iphones and sync the first one is ok but if i try to sync any other ones they sync with all with the samy stuff

i have 3 iphones and syncing the first one is good but if i try to sync any other one is sync up with all the same stuff as the first one

http://support.apple.com/kb/ht1495

HT201359 I made an apple id for free, but it doesn't work. I don't know what can I do.

I saw in utube, how to make an apple id for free, but can't use it, it says my id can't be verified.

By 'did not work' you mean ... ? Do you get any error messages ?

HT1386 I last updated my husbands iPhone 4 and since then we are getting each others text messages. Sometimes when I text a person that is on bothe our contacts it will come through as my husband and not me.

I last updated my husbands iPhone 4 and since then we are getting each others text messages. Sometimes when I text a person that is on bothe our contacts it will come through as my husband and not me.

Try this:
On all impacted devices, go to settings, messages, send & receive and place a checkmark next to only those phone numbers and email addresses listed you want that device to recognize.
Good luck!
Tony

I downloaded the OS X on my air and I can't use my keyboard and it won't let me restart my computer because it says that the application assistant canceled the shut down, I don't know what to do

I downloaded the OS X on my air and I can't use my keyboard and it won't let me restart my computer because it says that the application assistant canceled the shut down, I don't know what to do

When all else fails (it sounds like it has) hold the power button for about 10 seconds. This shuts down the computer. Then tap it to restart. Since it sounds like the OS upgrade began but then failed to perform a restart you may find that the Install Mavericks file is still in the Applications folder and you can try again. Or you might find that you have to redownload. I don't think the installation is going to proceed as if the computer had successfully restarted but I could be wrong (and in this case gladly so for your sake.)

Hi, I have just purchased a new Macbook Pro. Whenever I try and buy anything on the internet (via Safari) on any website it will not allow me to add products to checkout. Has anyone else experienced this problem or can suggest a fix? Many thanks!

Hi, I have just purchased a new Macbook Pro. Whenever I try and buy anything on the internet (via Safari) on any website it will not allow me to add products to checkout. Has anyone else experienced this problem or can suggest a fix? Many thanks!

On all shopping sites, or only some? What happens when you try?

This Question is at least 2.5 years old. But still an issue. I have an early 2008 and mid 2010 13 inch macbook pro running iTunes 10.7. Itunes on both machines doesn't recognize blank cds or allow me to import from a music cd when I insert it.

I have an early 2008 and mid 2010 13 inch macbook pro running iTunes 10.7. Itunes on both machines doesn't recognize blank cds or allow me to import from a music cd when I insert it.

iTunes does not use the .xml it uses the .itl
If you are sure your old library file migrated across (does the file size and modification dates suggest it has?) start iTunes while holding down the option/alt key and guide it to the .itl file to get it to use that one.

I have made a calendar in iCal on my MacBook Pro, but I cannot seem to find out how I can 'download' that same calendar on my iPhone and iPad. Does anyone know how to do this? Thanks in advance.

I have made a calendar in iCal on my MacBook Pro, but I cannot seem to find out how I can 'download' that same calendar on my iPhone and iPad. Does anyone know how to do this? Thanks in advance.

I have made a calendar in iCal on my MacBook Pro, but I cannot seem to find out how I can 'download' that same calendar on my iPhone and iPad. Does anyone know how to do this? Thanks in advance.

I have an iPhone and when I got it, I had a Toshiba laptop. Now I have a MacBook Pro, but when I try to wi-fi sync my iphone and new computer, it doesn't work because on my iphone it is still trying to sync with my old computer. How I can fix this?

I have an iPhone and when I got it, I had a Toshiba laptop. Now I have a MacBook Pro, but when I try to wi-fi sync my iphone and new computer, it doesn't work because on my iphone it is still trying to sync with my old computer. How I can fix this?

Move the content from the old computer to the new computer.
Sync the iPhone via cable to the new computer and enable Wi-Fi syncing.
It should now be possible to sync via Wi-Fi to the new computer.

I have Adobe Photoshop and Adobe Lightroom on my MacBook Pro laptop. I bought an iMac and I'd like to move my installations to the larger display desktop for editing purposes. How can I go about transferring them?

I have Adobe Photoshop and Adobe Lightroom on my MacBook Pro laptop. I bought an iMac and I'd like to move my installations to the larger display desktop for editing purposes. How can I go about transferring them?

I have the same question. It seems that Adobe is almost impossible to contact (I ended up here at the forums to ask the same question).
I will never buy another Adobe product again if I can get another program to replace it. If this is customer service then it is NON EXISTENT!
I notice that your question has not been answered and why should you have to get the information from a forum? I know of no other company that makes you do this for simple product information.
NOT HAPPY with this version of arrogant customer service (nor am I happy about renting Photoshop products into the future - it is just a money grab in my opinion). I will be voting with my feet and going elsewhere in future.

I am trying to reset my security questions but I want to send my reset security questions to this email that I don't know what it is because I forgot and I can't change it PLEAAAAASE HELP I JUST BOUGHT A HEAP OF MONEY AND I CANT USE IT PLZ :'(

I am trying to reset my security questions but I want to send my reset security questions to this email that I don't know what it is because I forgot and I can't change it PLEAAAAASE HELP I JUST BOUGHT A HEAP OF MONEY AND I CANT USE IT PLZ :'(

I would call Apple.

My macbook pro has been shutting off on its own. The power cord "shuts off" (does not work) simultaneously. Does anyone know what is wrong? or what could be the problem?

My macbook pro has been shutting off on its own. The power cord "shuts off" (does not work) simultaneously. Does anyone know what is wrong? or what could be the problem?
When my mac finally turns on the date/time is reset a windows pops up saying, "Your computer's clock is set to a date before January 1, 2008. This may cause some applications to behave erractically."

Resetting your Mac's PRAM and NVRAM
If you have Apple Care you should give them a call.

HT5624 I would like to change ,my password. I signed in but I don't know what was my answer for the 2 security question. How can I change my password?

would like to change ,my password. I signed in but I don't know what was my answer for the 2 security question. How can I change my password?

Hello, dot mac & MobtleMe no longer exist, though it may be possible to still use a dot mac addy... or maybe not if expired.
You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
    •    Server name: imap.mail.me.com
    •    SSL Required: Yes
    •    Port: 993
    •    Username: [email protected] (use your @me.com address from your iCloud account)
    •    Password: Your iCloud password
SMTP (outgoing mail server) information:
    •    Server name: smtp.mail.me.com
    •    SSL Required: Yes
    •    Port: 587
    •    SMTP Authentication Required: Yes
    •    Username: [email protected] (use your @me.com address from your iCloud account)
    •    Password: Your iCloud password
Also, you must upgrade your password to meet the new criteria: 8 characters, including upper and lower case and numbers. If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message. Go to   http://appleid.apple.com         then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.
Thanks to dpepper...
https://discussions.apple.com/thread/3867171?tstart=0

My Internal HD became corrupt and it would not boot up so I installed My osx onto a new HD via usb and then inserted into my macbook pro but it wont boot up. It will only boot up if i connect via usb how can i boot it as an internal HD?

My Internal HD became corrupt and it would not boot up so I installed My osx onto a new HD via usb and then inserted into my macbook pro but it wont boot up. It will only boot up if i connect via usb how can i boot it as an internal HD?

Shootist007 wrote:
If the system won't boot from the new drive the OP bought and install OS X on it it certainly won't boot from the original drives Recovery HD partition.
Sorry genius.....but if the Recovery disk shows up that means the disk cable isn't bad. Could be he did have a screwed up HDD and when he put the NEW HDD in (after putting the OS on it via USB) the computer didn't reconize it and therefore didn't boot the OS. Just maybe right genius? Don't rush to criticize someone's recommendations until you realize other possibilities. (I did say "if it does")
Thank you

Hi, I have an iPod and my cousin has a MacBook Pro, but whenever we try to FaceTime each other, it doesn't work. Plus, we don't know what to put besides our names in our contacts. What do I put for his contact number?

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