Hi, I have an iPod touch 5th generation which i got about 10 months ago and now my sound is not working. for example my music isn't playing nor are any of my game sounds. Someone help please.

No sound form :
- Speaker?
- Headphones?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

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I bought my iPhone5 4 months ago and now the camera is not working, it only displays black in the screen. I've tried reset, restore for how many times but still the problem is not being resolve. Any help from you Apple team?

I bought my iPhone5 4 months ago and now the camera is not working, it only displays black in the screen. I've tried reset, restore for how many times but still the problem is not being resolve. Any help from you Apple team?

There is no Apple here, this is a user to user forum. When you said you restored, then you restore as NEW?
If you restored as New and still the problem persiist, then it time to take a trip to the Apple store.

TS1538 Hi, I have an Ipod touch 4th generation. I got a new laptop and downloaded itunes. It will not sync. I have restored, resetted, everything possible. It still will not work! Please someone help me! 'Cause now I have NO music at all!

I'm seriously about to cry! Someone, anyone please help me!
I have:
Restored
Reseted
Plugged usb into wall plug, than back into usb hub
Deleted and redownloaded itunes
EVERYTHING.

Try this previous discussion.
"Waiting for changes to be applied": Apple Support Communities

If I were to order the iPod Touch 5th generation online, Could I use multiple visa and american express gift cards to pay for it and then charge the remaining on a credit card?

I really want to have an engraving for my iPod Touch, but I have a couple gift cards and was wondering if I could use more than one to pay for the iPod Touch.
Thanks for all your help!

As far as I know is yes. Call Apple ad ask: 1800-MY-APPLE

I have an iPod touch 5th generation. I got it a little over a year ago. My home button is completely broken. It is stuck. And won't work at all. Will Apple replace it? Or what should I do?

Please help!

Apple doesn't repair it. If there is no sign of abuse, they replace it with a refurbished unit. The fixed-price for non-warranty replacements can be found here.

I have an ipod touch 5th generation, bought a new laptop and authorised it. when i try to sync it says it's not possible because there isn't enough space to hold everything in the itunes library.it won't give me the option of choosing what i want to sync.

I have an ipod touch 5th generation 64g . Just bought a new laptop and authorised it to use itunes library. When i try and sync my ipod it says it can't do it because there isn't enough space on my ipod to hold everything in the itunes library. I already know that i can't fit everything on my ipod but when using my old laptop i was able to choose what i wanted to sync. Now i don't seem to have the option of choosing what i can sync, it just refuses to do it as there isn't enough space. Why is this???

Hello, peppertwist.
Thank you for visiting Apple Support Communities.
When receiving the not enough space alert, he is the best article to go through.
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503
Cheers,
Jason H.

I have an iPod Touch 5th generation and all of a sudden it started freezing on the lock screen.

I have an iPod Touch 5th generation that I've had since Christmas 2012 and suddenly today (June 27) when I tried opening one of my apps it froze and then shut the app down. At first I thought it was the app, but then it started happening to Safari and my Photos app. By time I had gotten to work when I slid the bar over to unlock it, it froze and wouldn't do anything. I had tried turning it off, holding the lock button down and sliding the power off slide, but the screen went black instead of turning off. Every few minutes it would suddenly light back up on the lock screen but wouldn't do anything after I slid the thing to unlock it. Sometimes it would seem to turn itself back on (even though I wasn't aware it had turned off, the apple logo never showed up) from black to the loading page (black screen with little circle thing lighting up to show it's loading) to the lock screen which wouldn't do anything. The time is constantly on track and the wifi connectivity icon on the top bar even shows when there's wifi, I just can't do anything with it. I could double tap the Home button and the music bar would show up and the volume level would change through me touching the screen and through the volume buttons on the side, but it wouldn't play anything. I also can hold the Home button and Siri shows up but then I can't actually speak anything to it.
I've managed to connect it to my computer and back it up to iCloud and on my computer and am trying to restore it right now, but I would like to know what's wrong with it. I've had it for about 7 months and have never had any issues with it like this before.

If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
If your iPod is defective and not abused Apple will exchange it at no cost.
Apple Retail Store - Genius Bar

I have a ipod touch 5th generation, I recorded a few videos, when I connect it on the computer, some of the videos were upside down.

I have a ipod touch 5th generation, I recorded a few videos, when I connect it on the computer, some of the videos were upside down.

See my response to your other post

I cannot sync,back up or add songs to my iPod Touch 5th generation 32 GB-whenever i make changes and click the apply/sync button it takes hours but still it doesn't sync and i can't add songs to my iPod

i cannot sync,back up or add songs to my iPod Touch 5th generation 32 GB-whenever i make changes and click the apply/sync button it takes hours but still it doesn't sync or add music to my ipod............i thought there was a problem with itunes so i uninstalled it and downloaded the latest version but still the problem continued....the picture below shows how it looks after 28 minutes of syncing........
The picture below shows all the apple software that i have installed

- Reboot computer
- Try another cable and USB port
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

HT1212 ipod Touch 5th generation. I changed the original passcode and then forgot, so it says 'iPod is disabled'. It hadn't been synced with iTunes, so I switched it off, held home button, connected to Mac, did restore on iTunes twice but it doesn't work.

ipod Touch 5th generation. I changed the original passcode and then forgot, so it says 'iPod is disabled'. It hadn't been synced with iTunes, so I switched it off, held home button, connected to Mac, did restore on iTunes twice but it doesn't work. Help!

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT4962 I have an Ipod Touch 2nd generation with version 4.2.1 IOS and it no longer seems to be recognized as a device when I plug into my computer. I want to update my sync settings but can't do this without being able to select the device. Any suggestion

I have an Ipod touch 2nd generation with version 4.2.1 IOs and it is no longer recognized as a device when I plug into my computer. This means I can not change synch settings - any ideas on what I need to do ?

See:
iOS: Device not recognized in iTunes for Windows
I would start with:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

Can I use Bluetooth 3.0 headphone on the iPod Touch 5th Generation which has Bluetooth Blue 4.0?

Can I use Bluetooth 3.0 headphone on the iPod Touch 5th Generation which has Bluetooth Blue 4.0? This will be a first time purchase of a headphone, (preferably behind the head, earbuds) mostly likely from an on-line store. Any recommendations?

Yes, it is backwards compatible.

We have an ipod touch, 3rd generation, 8GB. we lost the unlock code. we now try recovery via itunes, but can't connect to the ipod software update server. any suggestions?

We have an ipod touch, 3rd generation, 8GB. we lost the unlock code. we now try recovery via itunes, but can't connect to the ipod software update server. any suggestions?

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem

HT1222 I have a Ipod touch 5th generation and for got my passcode and need to change it but every time I connect it to itune I get a error message say it has tobe unlock before it can be restored

My wife and I brought a Ipod touch 5th generation for our grandson after which he let a bully at school take it from him and change the passcode. We retrieved the ipod from the young man with a fare amount of run around. But now we are lockout. of it and when we look up how to reset it we where told to connect to itune,but when doing so I got a error message stating that the device had to be unlock before it could be restored. Is there another way that I may restore the Ipod?

If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
If your iPod is defective and not abused Apple will exchange it at no cost.
Apple Retail Store - Genius Bar

I have an iPod touch 5th generation.the only way to transfer music was connecting to iCloud. I am presently un connected and deleted backups to iCould yet device is not recognized by windows. Help!

Ipod touch 5th generation had to be backed up to itunes to transfer data from old iPod.Itunes backup deleted and no longer used now no longer able to be recognize my new iPod on windows or itunes. HELP.

http://support.apple.com/kb/TS1369
http://support.apple.com/kb/TS1538
Peace, Clyde

Hi, I have an iPod touch 5th generation which i got about 10 months ago and now my sound is not working. for example my music isn't playing nor are any of my game sounds. Someone help please.

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