Hi i have an itunes card and every time i put the password in, and it says that the card is invalid
Hi i have an itunes card and every time i put the password in, and it says that the card is invalid
Was the iTunes card issued in the same country as your account is based ? They are only valid in their country of issue. If it was and this page doesn't help then you will need to try contacting iTunes support (you will need to give them the serial number and activation code from the card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
Similar Messages
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I can still watch and download the epsiode that iTunes says I haven't purchased on my laptop tho, i just can't download and watch it on my iPad and etc...
Hello Noir Law,
Thank you for the details of the issue you are experiencing with the television series you purchased. I recommend following the steps in the following article to report this to the iTunes Store:
To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
You can find the full article here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
My phone keeps disabling every time i put my password in and I am ce
Hi, so this afternoon my phone won't let me access it, I know my password is right and I tried typing it in slow and did everything right and it just keeps disabling my phone! Can someone please help me! I need to access my phone!!
Hello asta111201,
Thanks for using Apple Support Communities.
If you enter your iPhone's passcode incorrectly six times in a row, it will be disabled. To resolve this issue, you will need to restore your iPhone using one of the methods described in the article below.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Thanks for using the Apple Support Communities!
Cheers,
Alex H. -
I keep trying to burn a CD-R in Iphoto, and every time iPhoto stops burning halfway through and i get this error message, "Attemp to burn a disc failed. Burn failed due to a medium write error." I am using memorex CD-R's and have tried with 4 times with different CD's. Is this a software or hardware problem? Any info would be awesome
Export the photos to a desktop folder, right click on the folder and burn to disk - see if that is any different
LN -
hello..i have the macbook pro and i had a password when it opens and when i have updated the software when i delete something it asks me every time to put my password ;/ how do i delete my password or just correct a setting for it?
You may need to rebuild permissions on your user account. To do this,boot to your Recovery partition (holding down the Command and R keys while booting) and open Terminal from the Utilities menu. In Terminal, type: ‘resetpassword’ (without the ’s), hit return, and select the admin user. You are not going to reset your password. Click on the icon for your Macs hard drive at the top. From the drop down below it select the user account which is having issues. At the bottom of the window, you'll see an area labeled Restore Home Directory Permissions and ACLs. Click the reset button there. The process takes a few minutes. When complete, restart.
Repair User Permissions -
Hi can some one help me. I have a iphone 4s and icloud pop up every time i put my password.I have a problem in my Wi fi I can't connect, sometime it stack off or on.
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hi I recently dropped my ipod touch and now it wont connect to itunes. Everytime i plug it in, i get an error message saying that the usb device is not recognized
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I installed the latest Acrobat Reader (11) and every time I try to do a Save As, it crashes the entire Adobe program closing all files. I tried uninstalling and re-installing and it still crashes.
Hi Bryan ,
It happens when you save it as an Adobe PDF or a normal PDF?
Happens with all the files or any specific one?
What exact version of Acrobat are you using?
Try updating it to the latest one if it is an older one.
You may also want to uninstall and re install it to check.
Let us know how it goes.
Regards
Sukrit Dhingra -
I have recently had my MacBook Pro and iPad stolen so I have bought a new iPad, since syncing to my existing Apple ID account I keep getting another Apple ID popping up asking for the password. Does this mean that the owner of this appe ID have my stuff?
You should change your AppleID password NOW. And if it says it was registered under another AppleID, the thief has probably done it.
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after i have finished downloading the app premiere cc it says that the patch field to launch could someone help
What happens when you
Connect the iPod to your computer and restore via iTunes?
iTunes: Restoring iOS software -
I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries).
Thank you for your help! - I did try looking for all available specs about Keynote on the Apple iTunes website, and found nothing that could help me. HELP!1
Close all iWork applications
2
Uninstall Keynote; this must be done with an application remover tool to delete the installation properly. Appcleaner is known to work correctly for this purpose, it is free and can be downloaded from here: Appcleaner Download
3
empty the trash
4
shutdown the Mac and restart. After the start up chime, hold down the shift key until the apple logo appears
let the Mac complete the start up procedure completely, it will take longer than usual as the hard drive is being repaired
5
Reinstall Keynote by logging into the Mac App Store using download / install -
I have transferred a load of files from my PC to my iMac using the migration assistant. The message on both machines say that the process was successful but I can not find the files on the mac. Any ideas?
When you use Migration Assitant it creates another user account and puts your files there. Please log out of your normal account and log into the new account. Had you use Setup Assistant when it asked if you were migrating that would not have occured. You have a couple of options, combine the two accounts (not recommended) or start over, use Setup Assistant and have everything in one user account. Here is a link to Pondin's guide for Lion Setup Assistant tips however if you want to combine the two accounts he has addressed that in
http://pondini.org/OSX/Transfer.html -
I am from russia and i cant understand why my iphone 4g(black) can not sync..The computer gives an error saying that the synchronization can not be executed because you can not save a copy ... What should I do?
Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David -
I Can't open the iPhoto library. It says that the iPhoto library is locked, on a locked disk or you don't have permission to make changes on it. Can anybody help me?
Where is your iPhoto Library located?
Apply the fix below:
Fix #1
Try to launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start with Option #1, followed by #3 and then #4 as needed.
OT -
Once I've created a playlist on my imac and try to send it to my iPhone a message says that the tunes cant be sent because Imatch is enabled on my phone. I definitely turned Imatch off and it still says the same. Can anyone help me?
You must also disable iTunes Match on the iPhone.
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