Hi I have been promted to do two updates for my adobe cloud programmes  and they failed

Hi I have been promted to do two updates for my adobe cloud programmes  and they failed
one was for Dreamweaver cc and one for Photoshop cc
The error message reads ,Download error press rety to try again or contact customer support (49),
I did retry and it still happens
Beki
p.s. I am in the uk and I have the language setting on English north american if that may be wrong or affect it

Hi Jakethendkae100,
You can follow the link: Contact Support in order to contact our Customer support team and cancel you Creative Cloud subscription.
Let us know for any further query.
Thanks,
Ratandeep Arora

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      0x5dc000 -   0x5e5fff +com.OlympusSys.OlympusDSSFile 1.3 (1.01) /Library/Frameworks/OlympusDSSFile.framework/Versions/A/OlympusDSSFile
      0x5ec000 -   0x5ecff7  com.apple.Carbon 150 (152) <2539A94A-34D9-45CB-8F3E-AD53149E0BD5> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
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