Hi, i have bought an airport and cannot connect it to my iMac. please help?

HI,
I bought an Imac with Airport Time Capsule but cannot get it connected properly. Initially I think my IMac detected the Time Capsule when I switched the capsule on. I then tried to plug the capsule into the router via an Ethernet cable as I read in the instruction manual. Nothing happened, the amber lights remained amber, rather than going green.
EVery time i switch the capsule on I only get a flashing amber light - it doesn't seem to detect my wireless broadband at all.
Now the IMac doesn't even seem to detect the Capsule either,
Am a bit stuck.
Any expert guidance would be wonderfully appreciated.
thanks,
Mark

Do a factory reset on the TC.
Factory reset Gen 5
Hold in reset for about 5sec until the status light flashes quickly.
If your AirPort Time Capsule still doesn’t respond, do a similar reset to the Gen1-4.
Unplug your AirPort Time Capsule .. hold in reset and power the TC back on.. without releasing the reset.. wait until status led flashes rapidly.
Plug the TC Lan port <-> (any of the 3) into the computer by ethernet.
Turn off the wireless in the computer. So now you have totally isolated the TC and computer.. no other connections to either.
Run the airport utility again.
This time do the setup manually by clicking the TC icon and then click the edit at the bottom of the summary.
Change the TC to bridge mode.
Setup wireless on the wireless tab as you prefer.. that is not a major issue at this stage but you can make a simple short name.. and of course set security to WPA2 Personal with a 10-20 character passkey.
Update the TC and then plug it into the main router.

Similar Messages

AirPort does not have an IP address and cannot connect to the Internet.

Wi Fi problems
I have recently changed from a old netgear router to using a vigor 120 modem with airport extreme
Internet connection is established but my airport express reports "AirPort does not have an IP address and cannot connect to the Internet." although status is ON and the correct wifi address appears.
My iPhone also identifies the correct network but cannot connect
Any suggestions?

I don't have any phones, so not aware of the options, but on a Mac to fix this problem it'd likely be...
Instead of joining it from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed. Before I went through network diagnostics and all of that stuff in system preferences, and then I tried the "Join Other Network" method, and now it works like a dream.
https://discussions.apple.com/message/17028445#17028445
Or...
Go to System Preferences
Click Network
Highlight AirPort and click Configure...
Choose “By default, join: Preferred networks”
Select your access point and Remove your access point with the minus button.
Launch your keychain access in Utilities and delete your access point keychain entry.
Reboot

HT1386 I have the iPhone 5s and cannot connect to iTunes. It always says 'iPhone device has timed out' and never connects. How do i fix?

I have the iPhone 5s and cannot connect to iTunes. It always says 'iPhone device timed out' and never connects. How do I fix it?

Hi Kaitlynlh,
Thanks for using Apple Support Communities. If your device is timing out, I would try restarting the iPhone and attempting to connect again. If the issue still persists, try resetting as well. You can find instructions here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari

"Error check activation" is the message I get when pulling a book from the library. My computer is authorized (per the ADE screen) I have tried un-authorrzing and re-authorizing but nothing works. Please help

"Error check activation" is the message I get when pulling a book from the library. My computer is authorized (per the ADE screen) I have tried un-authorrzing and re-authorizing but nothing works. Please help

I am having the same problem, and my computer is authorized through my Adobe ID and I cannot open any books. I tried downloading a book from the university library, using my ID, the book is in ACSM format, and I cannot open the book because it keeps telling me
"error check activation" I am including screen shots to show my computer is authorized.

Last night i have used my ipod and in morning i found it dead please help me its not responding at all i have tried evry thing

last night i have used my ipod and in morning i found it dead please help me its not responding at all i have tried evry thing

Charge the battery.
If necessary, restore the iPod > iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software

Did latest update for itunes and now can't open Itunes. Get pop of :itunes was not installed correctly.Please reinstall itunes. Error 7 (Windows Error 126). Have reinstalled various times and still can't open itunes. Please help.

Did latest update for itunes and now can't open Itunes. Get pop of :itunes was not installed correctly.Please reinstall itunes. Error 7 (Windows Error 126). Have reinstalled various times and still can't open itunes. Please help.

Repair Apple Application Support.
START/CONTROL PANEL/PROGRAMS N FEATURES/highlight APPLE APPLICATION SUPPORT, then click the REPAIR button

My iphone 5 and ipad 4th generation having the same problem of connecting to wifi, cannot load app store and cannot connect to itune store... help !!

my iphone 5 and ipad 4th generation having the same problem of connecting to wifi, cannot load app store and cannot connect to itune store... help !!

Try this:
1. Close all apps in the Task Bar. Double-click the Home button and hold apps down for a second or two. Tap the minus sign to close app.
2. Hold the Sleep and Home button down until you see the Apple Logo.

TS3297 when i try to access itunes store..i get a message saying 'cannot connect to itunes store..PLEASE HELP!!!

when i try to access itunes store..i get a message saying 'cannot connect to itunes store..PLEASE HELP!!!

Hello Ducati848,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario

I have installed Adobe packages and cannot find the Acrobat extension folder please advise how can I get these applications to load onto my computer?

I have installed Adobe Creative Cloud for teams CC Packages which says that Acrobat XI Pro is installed. Your support page says it does not install Acrobat and I have to look in the Extensions folder for an MSI file. I have run a number of searches and cannot find the Acrobat extension folder please advise how can I get these applications to load onto my computer?
Also I now administer the teams and have accepted the invitation to I received to be a team member and download the apps. The admin page shows that I have been sent an invitation but does not show my account as "ACtive" unlike my other team members. I tried to use the link in the invite to accept it become active but the link displayed an error saying I had already accepted the invite... why is no account not active?
Finally what other product downloads in Creative Cloud do not actually download as part of the Creative cloud Packager for downloading the apps? e.g. acrobat and what else?

My apologies Eadeszoo I believe our support agents are unavailable on January 1.
Are you able to copy the contents of the DVD to your computer? Are you receiving any particular error messages when you are trying to install? Finally which operating system are you using?

TS1398 I try to open my email but I keep getting cannot connect to server can some please help or should I go to apple store for help?

I'm trying to open my email but I keep getting cannot connect to server! Can someone help me or should I just go to an apple store?

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... (But can take Longer..)
Release the Buttons...
More > http://www.apple.com/support/ipad/mail/

Never used airport and cannot connect to local network

hi,
i have an imac G5 and I have neverused the airport feature and am now at a location which has one and I can grab the local network name from the pulldown menu, and it asks for the WEP password, and I give it, and then I get a message that says "error connecting to network" or something like that. I tried moving the aiport to the top of the list and unchecking the other options but still to no avail.
help??

The basic problem with WEP, other than it's no longer considered secure, is that it comes in a variety of "flavors" when it comes to accessing it with a password: password/passphrase, 40/128-ASCII key, or 40/128-bit hex key. In a mixed environment, it's best to use 128-bit hex, which would be a 26 hex character key. The WiFi you're trying to connect to may not be set up this way. What did the host for this WiFi tell you the WEP type is?

Blackberry Curve 8520 - Can't set up email account (Have read previous posts and can't figure out problem. Please help.

Hi,
I just bought myself a new Blackberry.
I've been trying to set up my email account through the wizard set up and have been largely unsuccessful. I read a couple of posts that have given a step-by-step process. My only problem is that I don't have an option that says 'Add account.' Here are the steps I've followed:
1) Go to Email Setup
2) Choose 'I want to create or add an email address.
3) Click next
4)Click next again
5)Then, I get a message which says 'Existing Users, to log in, please provide your username and password.'
I don't have an option to add an account.
When I put in my username and password into the fields, I get a message saying please enter a valid username.
(My service provider already set up my Gmail, and couldn't add the other one. I told him I'd figure it out)
Please help!)
Thanks so much.
Solved!
Go to Solution.

Hi and Welcome to the Forums!
The reason you can't log in is that, when you had your carrier set up your GMail, they created a BIS account for you. Further, they created BIS credentials on that account -- which are then needed to access the BIS configuration screens even on the BB. You need those credentials. Contact whoever it is that set it up for you and have them tell you those credentials.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Firefox will not update for my MAC 10.6.8. I've tried and tried! I still have Firefox 16.0 and my bank requires an update. Please help.

I see other people have this problem and hope there is a solution. My Firefox browser is stuck on 16.0 and nothing happens when I try to update. It seems to download, but I'm still on 16.0. I have tried every which way to update my browser. Now my bank (online banking) is saying I have to update to continue with them. Please help. (computer: MAC 10.6.8)

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox application and save the disk image file to the desktop
*Firefox 36.0: https://www.mozilla.org/en-US/firefox/all/
*Trash the current Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re)install
*Install the new version that you have downloaded
*https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install or update Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox

Ipod disabled to connect to iTunes and it says i have to unlock my ipod to connect to itunes!! Please help i need this done ASAP

My ipod 3rd gen. has been disabled until it says to connect to itunes. but when i connect to itunes it says you have to unlock your ipod to connect to itunes. Is there a special trick? Please Help!!!

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
But... if the Device has been Modified... this will Not necessarily work.

Cannot connect to app store? PLEASE HELP!!! I NEED MY IPAD 2 FOR EVERYTHING

So here is the deal.
It won't let me sign in to my appple ID in settings- the password and username is right cos i just used it to sign in here. It says "cannot connect to app store"
I have fibre optic internet and 3G with full reception on both and i am able to go on safari and browse.
I need to update several apps and download some but it won't let me sign in to my apple ID thus not letting me access the store.
I have tried closing the apps, turning off wifi and 3G and turning them on, and restarting my ipad and setting my cookies. No progress.
Thanks
Ayman
Ipad 2 IOS 7.0

Ich habe iPad 4 und habe auch Probleme mit App Store , da steht immer verbunden nicht möglich. was sollen das ? Teuer Gerät gekauft aber viel Ärger! Woran liegt es? Gruß .
Phonnipha

Hi, i have bought an airport and cannot connect it to my iMac. please help?

Similar Messages

Maybe you are looking for