Hi, I have connected my iPhone 5 to iTunes, backed it up and then started the update but there was a problem, now my phone will not work, it asks to restore factory settings which I have tried 3 times, each time it says the device has an unknown error.

Hi, I have connected my iPhone 5 to iTunes, backed it up and then started the update but there was a problem, now my phone will not work, it asks to restore factory settings which I have tried 3 times, each time it says the device has an unknown error and the phone switches off. Please help.

Same thing happened with my iPhone 4S - no one is any help. Thanks Apple for such a crappy update! I've called Apple, they say the SIM card needs replacing, I go to my service provider they tell me nothing wrong with the SIM card - provider tells me I now need a new phone. Sheesh! If someone has a solution to this it would be greatly appreciated.

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I have spent the last hour trying to upgrade my Iphone using ITunes. Now, my phone will not work at all. I think the backup is on my computrer, but it appears now to upload. What to do?

I have spent the last hour trying to upgrade my IPhone to IOS 7 using ITUnes. Now, my phone wil not work at all. I think it is backed up on my computer, but I am unable to get it to download to the phone. What to do?

Thanks, as it still will not work, I assume it is damaged and needs to be sent in for repairs.
Tim

I have an iphone 3 and I have just updated my software to IOS5, now my phone will not work it simply says no service and no sim, what can i do

I have an iphone 3 and I have just updated my software to IOS5, my phone now says no service and no sim and everything appears to have disappeared. what can I do

was ur phone previously jailbroken and Unlocked using this method?

HT4623 i just updated my 3s iphone with the latest update ios6.0 but now my phone will not work the screen is stuck on the apple logo coming on and off with out stopping. HELP !!!!!

just updated my phone and now it doesn't work at all. apple logo queeps coming on and off on my sceern.

Was your phone jailbroken or hacked to unlock it before you updated?

TS3694 I tried to download the ios updates yesterday morning and not my phone will not work. I get a screen the appears to instruct me t connect t I Tunes. When I do that I received a message telling me that i need to restore factory settings. when I try

I tried to download the ios updates and now my phone will not work. I receive a screen that instruct me to connect to itunes. When I connect to itunes, i am told that i must restore factory settings. When i attempt to restore factory settings, i receive an error message that an unknown error has occured (3194)

There's only one thing you can do: make an appointment with Apple genius at the Apple retail store for a out of warranty replacement.

I updated software upgrade from itunes. now phone will not work at all. only have picture of apple icon and usb on screen

i downloaded an upgrade from itunes last night to os5.1 i think. it said there was a problem with the download. now my phone will not work at all. it just has a picture of the itunes logo ans a picture of a usb cable on it. my computer will not recognise phone either

http://support.apple.com/kb/TS1538
Try rebooting it and connect. Make sure you're connected directly to a USB port using the Apple USB cable.

After trying to update my iphone 5 to ios 7 via itunes my phone will not work at all, all i have is an itunes logo and cable logo on the screen HELP!!!!

after trying to update my iphone 5 to ios 7 via itunes my phone will not work at all, all i have is an itunes logo and cable logo on the screen HELP!!!!

you'll want to restore it using itunes and recovery mode
http://support.apple.com/kb/ht1808

I have an old iPhone 3Gs with software version 4.3.5, I am trying to use it again, and it works fine, but I have not been able to update the software. Every time I try, I get the following message: "there was a problem downloading the software for the i

I have an old iPhone 3Gs with software version 4.3.5, I am trying to use it again, and it works fine, but I have not been able to update the software. Every time I try, I get the following message:
"there was a problem downloading the software for the iPhone, the network connection could not be established". This happens even though I have a working internet connection.
Besides that, all the other functions work properly, even synchronize apps and library.
Will I be able to update the software?

look around the forum tons of people repport that they can't update
makes you suspect that apples update servers can't meet the depand of too many users
trying to update at once

I have installed the agent 10 or 15 times and one installation hasfailed, no error appeared during the installation but I am havinginconsistent issues with my ethernet card not working here and there. Werebooted and can log into Novell client but th

I have installed the agent 10 or 15 times and one installation has failed, no error appeared during the installation but I am having inconsistent issues with my ethernet card not working here and there. We rebooted and can log into Novell client but the login prompt did not appear for ESM client or the icon was not in the systray. Everything seems to work, besides at times (a couple times today) it terminates his ethernet card/connection. I would re-image his computer but he has several applications and it would take several hours, so I am hoping someone has an idea to fix this issue. So I was trying to figure out why he did not get the prompt to login and why it's not in the systray and it appears to not have completed the install? I checked the add/remove programs, its not listed within their, I also checked the registry and found nothing for endpoint within their, but the files are within c:\program files\novell\zenworks endpoint security.
I have also tried uninstalling it but that fails due to it "not being installed", and it will not reinstall over itself either.
I did notice that stuninstdrv.exe is running in task manager. Any help would be great...
Windows xp sp3
ESM 3.5.154
Thanks,
Andy

If you are searching the registry, check for the "Senforce" string. It should be at HKLM\Software\Senforce
Try running the install program for the ZSC with the following command line:
setup.exe /V"STUNINSTALL=1"
If you've specified an uninstall password, try this one instead:
setup.exe /V"STUNINSTALL=1 STUIP=password"" (please note the double quote at the end)
Let me know if that helped you.
Daniel
>>>
From: Andy_DeWees<[email protected] du>
To:novell.support.zenworks.endpoint-security-management
Date: 2/5/2009 12:52 PM
Subject: I have installed the agent 10 or 15 times and one installation hasfailed, no error appeared during the installation but I am havinginconsistent issues with my ethernet card not working here and there. Werebooted and can log into Novell client but the login prompt did not appearfor ESM client or the icon was not in the systray. Everything seems towork, besides at times (a couple times today) it terminates his ethernetcard/connection. I would re-image his computer but he has severalapplications and
I have installed the agent 10 or 15 times and one installation has failed, no error appeared during the installation but I am having inconsistent issues with my ethernet card not working here and there. We rebooted and can log into Novell client but the login prompt did not appear for ESM client or the icon was not in the systray. Everything seems to work, besides at times (a couple times today) it terminates his ethernet card/connection. I would re-image his computer but he has several applications and it would take several hours, so I am hoping someone has an idea to fix this issue. So I was trying to figure out why he did not get the prompt to login and why it's not in the systray and it appears to not have completed the install? I checked the add/remove programs, its not listed within their, I also checked the registry and found nothing for endpoint within their, but the files are within c:\program files\novell\zenworks endpoint security.
I have also tried uninstalling it but that fails due to it "not being installed", and it will not reinstall over itself either.
I did notice that stuninstdrv.exe is running in task manager. Any help would be great...
Windows xp sp3
ESM 3.5.154
Thanks,
Andy

TS4124 how do sync a book that I have added as music to itunes on my iMac and then listen to this book on my iPhone. Itunes says the icloud status is waiting so the song(book) is in the process of being matched but has not yet been processed. (no help t

how do sync a book that I have added as music to itunes on my iMac and then listen to this book on my iPhone. Itunes says the icloud status is waiting so the song(book) is in the process of being matched but has not yet been processed. (no help there)

Hi,
Why are you trying to add a book as music? It will not match as this only applies to music files. It will be uploaded if the bit rate is 96 Kbps or greater.
You should change media type to audiobook and you will be able to sync by wifi or USB.
Jim

HT4972 I have a n IPhone 4S. I upgraded to IOS7 and then tried tp go back to my prevous IOS and now my phone will not turn on at all.

I have a n IPhone 4S. I upgraded to IOS7 and then tried tp go back to my prevous IOS and now my phone will not turn on at all.

I tried to do the same, but couldn't find ios 6. I even tried the APPstore, to download the last IOS6 version.
The most problem is the running out of the battery.
I've checked each app who is "eating" the most power.
The battery stoped runaway, when I closed the weather service....
So for now, I will use regular internet service, and probbaly will do to more app.
Until, finaly, I will find my self with all the applications closed....:-)
That will be the sign, to replace my phone to anderoid....:-)
Till now, there is no any sign from Apple to have a glance to our complanes.

Keep getting error message saying ipod detected but could not be identified properly - I have tried all the steps on the support page twice and it still will not work! I am running windows 8 (which it has worked with ok before) - struggling :(

keep getting error message saying ipod detected but could not be identified properly - I have tried all the steps on the support page twice and it still will not work! I am running windows 8 (which it has worked with ok before) - struggling
I recently bought some new albums and can't play them on my ipod

I just encountered the same problem on my 2 month old MBPro. I found a work around by changing USB ports. As for the actual cause or the reason why that worked, I dont know. The USB port I was using works fine with my phone or other USB devices.

I have updated my iOS and now my hotmail will not verify my password through apple mail app. I have reset password - tried new password and old password and it still gives me password incorrect. Hotmail works fine on Mac. Has anyone had this difficulty

I have updated my iOS and now my hotmail will not verify my password through apple mail app. I have reset password - tried new password and old password and it still gives me password incorrect. Hotmail works fine on Mac. Has anyone had this difficulty and been able to resolve it?

Did you try deleting the mail account, then adding it back? I've read a lot of times that is what needs to happen in order for it to work properly.

My iphone 4 was crushed on the road. Bought a 4 replacement tried to restore it in itunes to get my contact info and it said there was a problem with my phone and I should contact mean

My iphone 4 was crushed on the road. Bought a 4 replacement tried to restore it in itunes to get my contact info and it said there was a problem with my phone and I should contact apple store. What does that mean please?

Is the replacement exactly the same as the original ie same memory size & same version? If so it may require updating the OS software before trying to restore your stuff from the backup.

HT4623 I tried to update my ipad with IOS7, it crashed!!!!!! now my ipad will not work, have tried to restore the ipad, will not restore, help please??

I tried to update my ipad with IOS7, it crashed!!!!!! now my ipad will not work, have tried to restore the ipad, will not restore, help please??

I tried to update my ipad with IOS7, it crashed!!!!!! now my ipad will not work, have tried to restore the ipad, will not restore, help please??

Hi, I have connected my iPhone 5 to iTunes, backed it up and then started the update but there was a problem, now my phone will not work, it asks to restore factory settings which I have tried 3 times, each time it says the device has an unknown error.

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