Hi, I have CS5 and I want to deactivate from old computer but don't have access to it?
Hi, I have CS5 and I want to deactivate from old computer but don't have access to it?
Contact Adobe Support thru chat and ask them to reset your activations for CS5.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
Similar Messages
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Hi. I have CS5 and I want to upgrade to CC. Please tell me how can I do this and what is my benefit of having bought the CS5 earlier, do I get any discount? Thank you!
I stand corrected, apparently the first year discount for previous CS customers is still in place.
https://creative.adobe.com/plans
Note the $29.99/month plan for the first year for CS customers.
-Noel -
I just got a new computer. I need to install CS6 to my new computer but don't have my serial number and my old computer will not download and install crative cloud! HELP!!!!!!!
In this complicated case, I think it's important that you get your work in.
The Photography Plan includes Lightroom 5 and Photoshop CC. Open an account with them and for $10 a month you can be back in business which I think nets you more than $10. It's what I do. You can do this immediately. You get two seats and they can be either Mac or PC.
In your spare time you can sort out the license issue and cancel the plan later on if this is fixed.
If you don't want to go there, then you will have to call Customer Service by phone and hope they can fix this.
800-833-6687
Monday—Friday, 5am—7pm PT
I'm a user like yourself and aside from pointing you to Help docs, I have no authority to fix activation issues.
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
Find your serial number quickly
Best of luck, whatever you do.
Gene -
My computer recently froze whilst updating Itunes, and has subsequently removed Itunes from my computer. When i have tried to reinstall the programme, i get the following error message "Invalid Drive:G:\" any ideas?
Try the following user tip:
"Invalid drive X:\" install errors -
Lost iPhone 4, bought iPhone 5, would like to transfer backup to new iPhone 5 from last synch with computer but don't have the password.
What password? Did you encrypt your backup & now can't remember the encrypted backup passcode? If so, no, you won't be able to use that backup. If on a Mac, & you elected to save the passcode to your Keychain, you can recover it from that. Otherwise, you'll have to delete the backup. The data is unrecoverable.
Or, are you talking about the iPhone passcode? -
I want to add a specific music persona, but don't have time to browse thru 383 pages of music personas. Is there no way to simply search for a particular group (ABBA)?
== This happened ==
Every time Firefox openedHow about this one?
http://www.getpersonas.com/en-US/persona/124788
There's a search field in the upper-right corner of the Personas Gallery pages. -
i just bought a new computer and need to deaothorize my old computer but the problem is I can't open up my old computer to do that. So how can authorize my new computer?
See iTunes Store- About authorization and deauthorization
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i just got a macbook pro harddrive wasn't good so got a new one in and bought mac os x 10.6 to install.
unfortunately after inserted the disc in the drive, and press the alt key, a padlock shows up requiring a password but a don't have the password. there is nothing on the harddrive running. is there anything you can help me with. thank you.
caboampongcaboampong wrote:
bought mac os x 10.6 to install.unfortunately after inserted the disc in the drive,.....
I'm confused
I took this to mean that your DID have an install disk.
By holding down the "C" key, you are booting to the install CD.
Alternatively, you can hold down the "option" key, to select which drive to which you want to boot. -
Bought New Macbook Pro and Lightroom 5 in store -Need to install but don't have a CD/DVD drive
Just got home from purchasing a new Macbook Pro and Lightroom 5. Problem is I do not have a CD/DVD drive. Just opened my Lightroom 5 to install and I'm clueless how to install it on my new laptop UGH! What can I do? Is it possible to install my new Lightroom 5 without a CD/DVD drive?
install lr 5.5,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I went to print, PDF and then fax PDF. But got a message that I don't have an internal fax. Is there something I need to buy and install?
You need an external USB modem in order to fax. There is no fax modem built-in. This should work.
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I need to restart the computer in order to launch FF 3.6.8. Also, in Dreamweaver CS5, I have defined FF 3.6.8 as my default browser, but when I try to view a page in FF, I get the same message that FF is already running. Where else do I need to look to find hidden files that are causing this?
Did you uninstall the Firefox 4.0 beta version ?
If you did then did you remove the personal data or otherwise removed to Firefox profile folder ?
Make sure that you still have a (default) Firefox profile folder.<br />
See http://kb.mozillazine.org/Recovering_a_missing_profile -
Have a computer which I will need to retire (bad hard drive), 32 bit OS. Have new computer 64 bit OS. Both computers have Firefox 5. Old machine on Windows 2000, new one on Windows 7. Old computer has all the bookmarks and settings that I need for the new computer. Also have Zotero on the old computer and would like to transfer it to the new computer. Any advice would be gratefully received.
Much thanks.Hi,
Regarding bookmarks, settings and history, Firefox Sync can definitively help even if it's not it's primary goal. You would need to transfer your Zotero configuration manually though.
In order to transfer your data using Sync follow this instructions making your new computer the primary device: [[How to sync Firefox settings between computers]].
Once everything is set up make sure that you have all the information in the new computer. After it, you should be able to retire your old computer without any issue. Remember, that if you remove the bookmarks before disconnecting your old computer they would be removed from your Sync account too. -
I can't access any of my iPhoto pictures from my old computer since the new (used) computer I got doesn't have it. The new one is a newer version but the applestore only has the iLife 11 which would need me to upgrade. I'm not against upgrading I really just want to access these photos. I used an external harddrive to store the pictures from my old computer and am assuming that the only reason they're not showing up on the new one is because it doesn't have the applicatin (makes sense).
Is there a way to get an older version of iPhoto?
The pictures from iPhoto that are on the external harddrive will show up if i had to the application right? Will they show up on a newer version of iphoto even though they're originally from an older version?
Ahh sorry if this is confusing I'm just really frustrated at technology right now..../////Is there a way to get an older version of iPhoto?
I suggest you don't do that. There is no guarantee it will work right with a more recent OS.
Install the correct version of iPhoto for the version of Mac OS X you are running. (Which is what?) The folks here will tell you how to get to the Library on the external drive when you provide more info about your computer. -
I joined a company that uses MacBook Air. Was laid off unexpectedly. In the haste, I failed to remove my iMessages from that computer before turning it in. My phone, and all other personal devices are Apple and receive my text messages. Short of changing my cell number and email address, how to I unlink that laptop remotely?
Without the ID/password, you won't be able to use it. Suggest you take it to an Apple store. They may have some advice.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Next time, they should do this:
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
iCloud: Activation Lock
http://support.apple.com/kb/PH13695
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/ts4515
Buying or Selling a Used iPhone or iPad Running iOS 7? Read This First!
http://www.makeuseof.com/tag/buying-or-selling-a-used-iphone-running-ios-7-read- this-first/
Cheers, Tom
Message was edited by: Texas Mac Man -
I bought an iPhone 4 from a lady who failed to mention she could not do a hard reset because she didn't know the pass code. So now I need to delete this lady's information from my iPhone but I have already entered the wrong pass code 9 times. Any way I can bypass this pass code thing? Since I did not buy it from the apple store I have no warranty or support. Please any and all information and suggestions are greatly appreciated
You'll need to put the device into Recovery Mode and restore it:
http://support.apple.com/kb/ht1808
If that still doesn't work, try DFU mode:
http://www.iclarified.com/entry/index.php?enid=1034
Critical note: the seller set up Find My iPhone (iPad/iPod), however, then it has the Activation Lock on it and you'll need her to erase the iPhone through her iCloud account and then remove it from her account:
http://support.apple.com/kb/HT5818
If she won't or can't do that, then you have purchased a high-priced fancy brick and should get your money back from her.
Regards.
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