Hi.. i have forgotted my password, then i did reset a new password.but still unable to use,i been go to i store outlet, the staff told me my apple id long did not use not active anymore , so ask me to call up office to activate back the apple id acount.
hi.. i have forgotted my password, then i did reset a new password.but still unable to use,i been go to i store outlet, the staff told me my apple id long did not use not active anymore , so ask me to call up office to activate back the apple id acount.
Hello, wnnsiau
Thank you for visiting Apple Support Communities.
If your account is disabled, see the steps in the article below.
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
If you have tried the steps above and this issue persists, see the article below.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.
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Was the computer used to jailbreak a different iOS device? Are you trying to forcibly install a version of iOS other than the current version for your device? (4.2.1 for the 3G, 6.0.1 for the 4 and 4S, 6.0.2 for the 5).
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Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
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HOw long does it take?*Click the (empty) input field on the web page to open the drop down list
*Highlight an entry in the drop down list
*Press the Delete key (on Mac: Shift+Delete) to remove it.
See:
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My download speed during this test was 6.63 MB so fast enough for the App Store.
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Hi skippy2012trev,
Welcome to the Apple Support Communities!
I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
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Cheers,
Joe -
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ThanksI do not understand what "it says in the windows connect to itunes" means?
What is "it" and what is "windows"?
Maybe:
iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
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Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
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iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
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- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
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If you are making use of a "subscription" desktop application the subscription has to be "active" (paid up).
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Hi,
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ThanksHi smithin,
Thanks for visiting Apple Support Communities.
It sounds like you've submitted an iOS application to the App Store, which is being processed, but there's an unresolved issue.
For additional help with this situation, Apple Developers can use the contact methods on this page:
https://developer.apple.com/contact/
All the best,
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