Hi! I have just downloaded the upgrade for LR6 (10 minutes ago) and after installation I am asked to enter the activation key but I don't have it as I have not received it by mail. What must I do? Thanks in advance for your answers. Stardiben
Thanks in advance!
you have the purchased (not subscription) version of lr 6 (as an upgrade to lr5).
if all that is correct, then when you start your lr 6 installation you will be prompted for the lr 6 serial number. if lr 5 is not installed you will then be prompted for your lr 5 serial number.
if you enter the correct number at the correct time, installation should proceed.
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Please help! i have just update my iphone 4s with 7.4 update and my phone is now asking for a password which i dont have. I have tried my keypad lock i used before the update and also my itunes password and neither work, how do i rectify this ???
Did you buy this iPhone new from an authorized seller?
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We have just rented our first movie. 57 minutes in and it froze and shows the loading symbol . What can I do please? I have a 100% perfect broadband signal btw
Jondefine 'perfect broadband'
What is your actual internet speed www.speedtest.net -
I updated my iPod Nano 7th Generation, and it wiped my iTunes library. I no longer have my playlists or movies. I was able to recover my music, but the many, many playlists I had, I could not recover. Is there any way I could recover them?
Hello apbvieira,
It sounds like your iPod Nano is not recognized in iTunes anymore after a recent update. I recommend the following article to help you get that in order named:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
1. Start with the iPod Troubleshooting Assistant
If you haven't already done so, use the iPod Troubleshooting Assistant that applies to your iPod. This will often solve your issue.
If you're still experiencing the issue after going through each of the steps in the assistant, continue with the steps below in this article. The most likely solutions are listed below (for both USB and FireWire (IEEE 1394) iPod connections). Check each section starting from the top of the list to see if that is what's keeping your iPod from appearing.
Note: To determine if your iPod syncs via USB or FireWire, check the table in the Additional Information section below.
This step will get you started, but there are additional steps in the article if you need them.
Thank you for using Apple Support Communities.
Regards,
Sterling -
After going through the Thunderbird setup on a Windows 8.1 computer, and after selecting IMAP instead of POP, I get to the point where it asks me to input name, email and password. However, when I do so, it invariably comes back and says my name and/or password are incorrect. Eventually, as I can go no farther in the setup process, I have to cancel out of setup. When I check for installed Thunderbird, Windows does not list it along with other programs in the add/delete window, I find no mention of Thunderbird, so I can't uninstall it. As I am attempting to use TBird with my gmail account, of course, the first time I tried this I got a snarky email from Google telling me that I was attempting to use an email client with lesser security, and giving me a link to go to if I wanted to continue with this less-secure strategy. I successfully set gmail to allow the installation of an email client, and again tried to install TBird, with the same result. I got another Google email acknowledging that I had reset my Google account to accept so-called less secure programs. Again, though, I got stymied at the same point and was again advised that the user name/email/password was in error.
I attempted to set up a Gmail account for my sister using Thunderbird to access her gmail account. I got the same result as the above message and could not get any further in the process than to be repeatedly told that the password or user name was incorrect, (which I knew they were not since that account has just recently been created). If I go directly to gmail, it will log on and allow her to view her messages easily, but attempting to use TBird it gives the same result every time. I take it that there is something going on with the authentication process in gmail, but it isn't clear to me what it means or how to deal with it in Tbird, so some clarification and elucidation would be really appreciated, she wants to use TBird since that is what she is used to and understands, and I would like to be able to insure that she can. My wife has a gmail account that is accessed through TBird and there is no problem with it and logging on to view the account, but my sisters new account is unaccessible with TBird.
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I Mac OS X 10.4.11
The latest versions of Firefox require at least Mac OS X 10.5 and an Intel processor. You can revert to Firefox 3.6.xx for Mac 10.4 by downloading the installer from http://www.mozilla.org/en-US/firefox/all-older.html
More information in the [[Firefox will not start]] article, under
[https://support.mozilla.com/en-US/kb/Firefox%20will%20not%20start#w_firefox-will-not-start-4on-os-x-10-4-or-earlier-or-with-a-powerpc-processorsf5on-windows-98me-or-earliersf Firefox will not start on OS X 10.4 or earlier or with a PowerPC processor] -
does this happen a lot to people because this is my first mac and i am having power issues with it. should i return it or take it to the store?
http://support.apple.com/kb/HT1490 Apple Portables: Calibrating your computer's battery for best performance
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Hi all. I have just downloaded Mverick on to my computer. I also then installed a couple of updates.
I then tried to open iPhoto to be told that I could not open the version on my machine. I then went back to the Apple updates and found one updating I photo.
So I click update and am looking at a box with an apple ID I havent used for three years and there is no way I was able to change it. Strangley when logging on to this support community site I was able to enter my current username and password thus enabling me to ask for advice. I am not a great compter expert and have somewhat defective eyesight which accounts for the mistype in community name.
Any advice gratefully received.
Appleodiot (aka Appleidiot)Hi Apple ...(you are not),
Welcome to the Support Communities!
There are a couple of places where the Apple ID is used, so the first thing I would suggest is to go to the appleid.apple.com website and make sure everything is up to date there. Then, sign out of your iTunes Store Account and sign back in with the correct Apple ID and password. Finally, look at the settings for your Computer Administrator account and make sure that is correct as well. I'm including a few articles for you that explain this information in more detail.
Apple ID: Changing your Apple ID
http://support.apple.com/kb/HT5621?viewlocale=en_US
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
This is the information on how to confirm or change your User Admin account for the computer itself.
OS X Mavericks: If you forget your login password
http://support.apple.com/kb/PH14120?viewlocale=en_US
I hope this information helps ...
- Judy -
I have just downloaded a trial version of Photoshop Elements onto my Mac Book Pro (10.9.4). The installation to my hard drive went fine so I attempted to use Elements on an existing Photoshop file. I did not see the Elements option in my filter menu and am uncertain as to how to "add" the Elemnts to my existing filter choices. Please advise.
I'm sorry but it's very hard to understand what you mean. What filter menu? In which program? Do you mean you're trying to use PSE as an external editor with some other asset management program? Which one?
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I have just changed my iPad mini password a day ago, and when trying to access it today it worked fine until about 4:30 (GMT) when I could not access the device using the correct password. I am absoloutley 100% sure it's correct.Additional details:I was last using Kik messenger before it stopped working.I was sitting less than two foot away from the PS3 my brother was playing.I'm 14 but I'm not some spoilt kid who gets iPhones and iPads from his parents to mess around with, I have got important coursework and homeworks on there.Any help would be great Thanks.
Hello ConfusedLlama
If the password is not working to get into your iPad mini, you would need to follow the steps to restore it. If you have a back up through iCloud or through iTunes, you can restore from that back up and it would not bring back the passcode unless it is encrypted.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Regards,
-Norm G. -
Have just downloaded an app to my iphone 4s but can't find it
Have just downloaded an app from itunes - can't find it on my iphone 4s - any help please
Use the spotlight to find it?
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I started downloading a TV show a few days ago and now theres no pause button.
I started to download a TV show a few days ago and now theres no pause button next to the download in itunes on my ipod and the download is taking up a lot of bandwith.
Failed experiment: Apple pulls TV rentals from iTunes - Reuters
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Question
I have just downloaded Firefox 4 and my autofill on the google toolbar is not working for any webpages it previously worked with. Is there a way to fix this? ThanksCrap. That's what I was afraid of...Well, since I'm away from home and not near my pc, it sounds like I'm out of luck. The problem is that I need my phone to be at least functional for making and receiving calls. There's an apple store nearby. Perhaps I can go there and have them restore it and at least I'll be able to make and receive calls until I get home and restore from my backup. Does that sound feasible, or am I missing something?
P.s. I tried to click "correct answer" and accidentally hit "helpful". Sorry about that... -
I tried to download the upgrade, now it won't install and I can not access my documents. It said Vi did not have enough space for the upgrade so I made room but still no luck. If I delete the ap and reinstall I will lose my stuff. Any ideas? It won't open so I can email it to myself.
What upgrade are you trying to install? Your profile shows iOS 5.1.1, which is the current max iOS.
Cheers, Tom -
I Have just downloaded the latest upgrade (through software update) and now my Mac Book Pro will not boot up !! how can I get out of this ?,
Try starting in safe mode:
Ciao.
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