Hi, i have problem updating my 8GB iphone4(IOS 5.0) to IOS 6.1.3 .after i adress the update file downloaded in the directory, itunes says "the firmware is not compatible"
first i used the itunes method of updating, but it keeped showing error 9006. then i read somewhere on the internet that downloading the update solitary and placing it in this directory will solve the problem:
(on windows: user/AppData/Roaming/apple computer/itunes/iphone software update)
but after that when i open the itunes, instead of automatically detecting the update (to which i was promised on all the stuff i read about error 9006) it just doesnt do anything. and when i hold SHIFT and click RESTORE, it just says: "the iphone could not be restored because the firmware file is not compatible"
i really appreciate it if someone would help me...:)thanks
Just to confirm is your iPhone jailbroken?. Now in terms of error 9006 in the article http://support.apple.com/kb/TS3694 it says this:
Errors related to third-party security software
Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or phobos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.
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I'm trying to update my iPhone but am receiving this message: The iPhone could not be updated because the firmware is not compatible.
You may have to arrange to take the product into an authorized
service agent for the iPhone (or other affected iDevice) to see
if they can apply the correct firmware update, to help resolve the
issue of upgrade; or if they have a way to put it as it was prior to
the attempted upgrade to a later iOS.
See all worldwide telephone support numbers
Contact a mobile carrier
Find an Apple Authorized Service Provider
Visit an Apple Retail Store
Pending some release of another update to the iOS, you'd need
to have someone's hands-on effort to correct the issues your
product faces now, before another round of upgrade attempt.
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