Hi, I have subscribed to the Creative Cloud for photographers (Lightoroom and Photoshop cc) but when I try to access the mobile lightroom the following message appears: "Your trial period has expired." how can I fix it?
hi, I have subscribed to the Creative Cloud for photographers (Lightoroom and Photoshop cc) but when I try to access the mobile lightroom the following message appears: "Your trial period has expired." how can I fix it?
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
OR
Asked to sign in after paying may help
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
or
http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
Similar Messages
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I bought the pack for students adobe creative cloud, already made the payment three days ago but when opening programs like photosop and illustrator puts the trial period has expired, how I can make them work?
Hello Ibonedm,
Sol 1. Please try sign out from Creative cloud Desktop App and quit it.
1. Launch Creative Cloud application manager.
2. Click the gear icon in the upper-right corner and select Preferences.
3. In the Preferences menu, under General, click the Account tab.
4. Click Sign Out from Creative Cloud.
Then re-sign in and launch Photoshop CC 2014 and check.
Sol 2. Check your Hosts file.
Windows
1. Choose Start > Run, type %systemroot% \system32\drivers\etc, and then press Enter.
2. Locate Hosts file and move it to Desktop
3. Right-click the hosts file and select Open. Select Notepad for the application to open the hosts file.
4. Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
5. Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
6. Save and close the file and move it back to Etc folder.
Mac OS
1. Log in as an administrator to edit the hosts file in Mac OS.
2. In a Finder window, choose Go > Go To Folder.
3. Type /etc.
4. Select the hosts file and move it on Desktop open it.
5. Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
6. Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
7. Move Hosts file back to etc folder
8. Save and close the file.
Then try launching Photoshop CC 2014 or Illustrator CC 2014
If prompt for License this software, please click on it and sign in with the Adobe ID and Password which you have used to purchase the subscription and check if you can activate and use the products.
Please respond , if any issue.
All the best
Loveneesh. -
If i purchase the creative cloud for photographers can i install it on laptop and desktop?
If I purchase the creative cloud for photographers can I install it on laptop and desktop?
How would I setup the catalogues so I can edit the same picture(s) from the two machines? For example, I have a PC in my office upstairs, but sometimes I want to work on my Mac in basement? would I store the photos and catalogues on an external drive and point to that from both machines? Neither machine is portable.
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I am experiencing problem (the installation does not start) when I try to install ArchiCAD 17 Educational on my mac. I am using Yosemite. How can I fix it?
You need to contact the developer/manufacturer directly to determine if their product is compatible w/Yosemite. It is not listed on their system requirement website:
Mac OS X 10.9 Mavericks
Mac OS X 10.8 Mountain Lion
Mac OS X 10.7 Lion
Mac OS X 10.6 Snow Leopard*
Note: ArchiCAD 17 is the last version of ArchiCAD to support Mac OS X 10.6
Only case insensitive file-system volumes are supported.
http://www.graphisoft.com/support/system_requirements/archicad17.html -
I just brought a brand new Macbook pro retina display, when i connect it to my apple tv through airplay its too slow and when it try to play a movie apply tv is always a minute or 2 behind. How can i fix this?
Hello HanaAmer1,
We've an article which provides troubleshooting steps that can help get AirPlay workign correctly.
iTunes: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS5209
Cheers,
Allen -
When I try to send email from my ipad, I get a message stating it will be stored in outgoing because it was rejected due to relaying? How do I fix this. I don't even know what relaying is.
Try going into Settings > Mail, Contacts, Calendars > select the account > account name , tap on SMTP (under the 'Outgoing Mail Server' heading) and then tap on your Primary Server and try entering your email account and password and see if it then works
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Everytime I open iTunes to play music, NOT to access the iTunes Store, I get the password sign in box for the iTunes Store. If I click cansel the box pops up a second time.
When I try to sign in to the iTunes Store it does not except the password and pops up the sign in box afain,and again endlessly.
This started happening about two weeks ago.if itunes will not run, you probably have mangled windows badly
one feature of windows 8 is the refresh that saves libraries,
because you are using windows 7, you will need to backup all files to another storage device -
After getting error message 7, I un-installed all apple sw and installed iTunes, but it would not open. Received the message that iTunes Library cannot be read as it was created by a newer version of iTunes. What do I do now?
Hey I finally got an older vesion of itunes to work!!! 10.7 x64 for windows 7
After uninstalling all apple products even quicktime
I had to delete everything from (program files, and program files x64, program data,)
And all downloads from apple, and I went in to search deleted other stuff from apple, and itunes
But definently not my itunes library and Playlist
Down loaded 10.7 x64 for windows 7, but checked (do not start when done)
Then I emptied my recycling bin and restarted my PC
I ran geek tech tool box same as reg cure pro, also PC Tools registry cleaner, and CC Cleaner
Then I emptied my recycling bin and restarted my PC
And wallah... It finally works, and I Love the older version anyways.
Easier to download and transfer music!!!!! -
My catalog is larger than 3 gigs. I would like to have more cloud storage. Can I purchase more on my plan?
I am sorry as of now there is no feature to purchase extra storage, however you can always fill in the feature request form for Adobe to consider your wish in https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
Regards
Rajshree -
my mirroiring wont work!
Winston, thank you...
A new Apple TV: and everything as 'amazing' as expected...
But do you think I could intuitively find a way to Mirror my iPhone 4s screen to my TV.
No...
AirPlay of Music and Photos was instinctive,
but mirroring: simple when you know.
Should have looked in the iPhone User Guide, under AirPlay.
"as you say, double click the home button, swipe twice to the left to reveal the AirPlay
button, Select Apple TV"
Thanks, Robert. -
Trial period has expired for legit CS6 Creative Cloud subscription??
Last night Adobe Application Manager upgraded itself. All well and good. It showed correctly what CS6 apps I had downloaded and installed previously.
I am a CS6 Creative Cloud subscriber with nine months to go.
Subsequently when I tried to start Dreamweaver or for that matter any other creative CS6 application, like Photoshop - I get the following error:
Your trial period has expired!
I have been using all installed Creative Cloude appd for the last 3-4 months with no problems! Why this now??
StellaCThe creative cloud subscription is fine but the whole 'license expired' license this software, you have 5 days left of your trial or 'please enter your serial number' (what serial number for the cloud ??) that seems to pop up at alarming rate on both of my machines.
As soon as I re-log on with my adobe id (which never seems to be logged in however many times I log in and say 'remember') it then 'activates' my subscription .. but never remembers by the afternoon!
The whole thing is just not very slick. It is not very impressive that every two or three days I have to keep re-activating etc the subscription to the cloud, sometimes it takes quite a few run arounds with the logon before it finally says ... 'yes, you are activated / subscribed etc or whatever'.
Surely with creative cloud, perhaps the applications could be re-written to realize that there is a creative cloud and that the person using the app is not requiring to buy the product or stop using the trial etc. I wonder is this happening all the time for all the users of the cloud ??
I can understand the cloud / Adobe need to check that the person is running a legit version but it is not going to leave a good impression with all the users if dialogs pop up all the time with odd messages saying about trial versions or 4 days left of your trial.
Just a simple dialog ... if a cloud member, 'please connect to the web to check activation etc'... and then allow the user to continue with the product. -
Why do I get trial period has expired when the elements is new today?
I purchased elements 12 today.
When i try to run it the message "your trial period has expired" comes up.
What can I do?
ivanI removed the check from the box: trial installation.
I uninstalled elements again and reinstalled
still: trial period has expired
This is five times I have uninstalled and reinstalled
Two days down the tubes
I will go back to Best Buy and see if they will refund my money
Cheers
Ivan
Date: Thu, 1 May 2014 11:39:53 -0700
From: [email protected]
To: [email protected]
Subject: why do I get trial period has expired when the elements is new today?
Re: why do I get trial period has expired when the elements is new today?
created by nealeh in Photoshop Elements - View the full discussion
Did you try the suggestion at the link? Following its instructions resets the sign in process (it does NOT extend the trial) so that you can start the software, enter the serial number and sign in.
Cheers,
Neale
Insanity is hereditary, you get it from your children
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HI, How many computers can be installed Creative Cloud, if I have a subscription to "Creative cloud for photographer"?
Problem: I can not use my Adobe account, for install Creative cloud (PS & Lr), on the second computer. Creative Cloud offers me to buy Ps CC & Lr. But only if you start Ps programm ask me to enter the key, Lr is started without the key requirements.
No message that limit exceeded usage.
MAC OS 10.10.2
russian languane
I need to buy more Creative Cloud ?!Hi, Tnank You for answer,
Well, then I have a problem I can not run Ps on the second Mac, required or buy, or enter the code ... What do I do? -
I have put my documents on creative cloud preview and now I can not open the creative cloud preview window open and I have nothing in my creative cloud app
The license allows YOU to install on a 2nd computer... it does not allow someone else to use your license
Licenses and terms of use | Adobe
You may also not purchase an Education version for someone, they must do that for themself... if they qualify
Adobe Education... Start here https://creative.adobe.com/join/edu
Education Plan https://creative.adobe.com/plans?plan=edu
One Year Intro Price http://forums.adobe.com/thread/1448933?tstart=0
http://www.adobe.com/products/creativecloud/students.edu.html
http://www.adobe.com/education/students/student-eligibility-guide.edu.html
ID Proof http://www.adobe.com/store/au_edu/academic_id.html
I do not know how it is done, but you MAY be able to buy her a regular subscription and pay with your credit card... just not the Education version that has strict requirements -
My company have purchased one I Creative cloud for one years (It's the first time for us) Of course we have pay this product with a price of company but there are new clients adobe. But now, always my company want to buy also anthers n°3 Photoshop application from use always in our office below our account already created. Can we have a privilege cost forecast for company or we need to buy this product as if it is the first time and pay the maximum price for one years?
ThanksCloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac does not matter... 2 on the same operating system, or 1 on each
-Both subscriptions MAY be in use at the same time https://forums.adobe.com/thread/1683787
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