Hi i input my itunes gift card for £15. I bought some songs and have been charged to my credit card to value of £8.11. Why is this
Hi I input itunes gift card for £15. I bought songs to value of £8.11 and was charged to my credit card. Have i done something wrong. Thanks
These are user to user forums, you are not speaking to Apple here.
I would advise that you review your purchase history:
http://support.apple.com/kb/HT2727
If you still believe that the balance on your account is incorrect, contact iTunes support:
http://www.apple.com/support/itunes/contact/
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Hi, im using itunes store and i bought some songs and apple send me a email, and it says it was a receipt. It also said that its bill to : Store credit, and the total of the order is 1.98 $. So do i have to pay this or its just a proove of purchase ?
Launch iTunes. From the menu bar click Store / View My Account
Click: Edit Payment Information
Make sure you have the correct Security Code.
Then click: Done
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To continue from above. I have changed may payment to none. So in the future I have a choose on how to pay. Can my i book s be returned and I start all over with gift card. I would like all my i books to be turned and the 19.99 put back in my account and the $20 gift to be put back so I can start all over. Last night was my first time using itunes and I only wanted to spend the gift card.
You can't choose how items are billed - from http://support.apple.com/kb/HT5582 :
When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.
So if you have a balance on your account then that should be automatically used up before your credit card is charged for any remainder or additional purchases (unless you are gifting content, that can only be done via a credit card).
All purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
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i purchased some songs at itunes store and was charged for it. my computer went down and now those songs are not showing up. what do i do
Did the ever download? If not then click Store>Check for Available downloads.
If they did download and are now lost:
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Can someone help with my problem? I really want to buy some songs from Itunes but I can't access any of the songs. I know it is because I updated my iphone to iOS 7.0. I hope I didn't make a mistake of updating my iphone with the latest operating system. Help!!!!
I'm having the same issue . I get in to Ituneon my phone but nothing loads up. My girlfriend Iphone works find.
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how do i go about itunes reloading somesongs i have already been billed for...
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
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My daughter bought coins for design game but never received them is there. Phone number for UK the money has came of my account
Contact iTunes Customer Service and request assistance
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help how do i go about gettin what iv paid for ???
Contact iTunes
Apple - Support - iTunes - Contact Us -
I purchased a book and have been charged for it, but it did not download
I purchased a book and was charged but it did not download.
How to report an issue with Your iTunes Store purchase
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Please help me its realy annoying that they are gone now when i wanna hear them, and I dont wanna buy them agian.
It happend after I synkrenised it with my PC (windows 7)
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I have made a purchase wanting to use solely iTunes gift cards. However I did not account for the local taxes, and it exceeded the amount of gift card credits I had. Now my credit card has been charged, though I do not want to use it for various reasons.
Can I pay the balance using another gift card instead?If your account's balance didn't cover the total purchase price then the extra amount over your balance will have been charged to your credit card - it's too late after purchasing the item to change how you paid for it. You can try contacting iTunes Support, but they are probably unlikely to change how you paid for it : http://www.apple.com/support/itunes/contact/
If you don't want your credit card to potentially be charged for purchases then you could remove it from your account :
Changing payment details : Change or remove your payment information from your iTunes Store account (Apple ID)
If you don't get the 'none' option to be able to remove your card : Why can’t I select None when I edit my Apple ID payment information -
Access to itunes gift card for new users
I am a new user to itunes. Yesterday I put my itunes gift card pin number in the redeem box. then I followed the on screen instructions. after I put in my name and address a box appeared saying "We are unable to complete your registration at this time please try again later".
I try to do the whole registration again from the beginning.
I tried to put in my itunes gift card pin number again a message appeared saying "this gift card was already redeemed". I would like to know, How can I access my $25 gift card?Buy an iTunes card from any retailer in your town that sells them and redeem it.
Regards. -
Security concern regarding my iTunes gift card
I have never used a iTune gift card, so my question may be silly. This is a little bit complicated situation: I have a gift card of a few hundreds, and it was accidentally exposed online.
As you know, at the back of card, there are 16 digits code, which is used to redeem gift card manually. But fortunately, only partial of label has been scratched, so whoever saw the photo, they don't know the whole 16 digit code.
Now here is the question: there are other numbers (such as a long series number under the scan bar), there are also numbers at the left-buttom corner and right-button corner. Can people steal my iTunes gift card without the whole 16 digit codes? Can they use other sets of numbers to redeem the gift card online?
You may ask me to redeem the card to my account immediately, but that is not what I want. I don't have any apple product, and this gift will be given to a friend in a few weeks when he visits me. I just don't want to be embarrassed to give friend a gift card of $0.
So let me repeat my question again: Can people steal my gift card without the whole 16 digit codes? But they do have a picture of other sets of numbers.
Thank you very much!
Here is a sample of gift card (google it online, not my gift card):iTunes Store: Invalid, inactive, or illegible codes
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