Hi I just brought an Iphone 5C from Ebay and the previous user didnt remove there Apple ID from the phone. Is there anyway Apple can remove this so I can use the phone is the phone useless cause I cannot come in contact with the buyer?

I Having major issue ussing my Iphone that I brought on Ebay. IS this a junk phone now or can I go to apple to get this fixed for the Apple ID

Haitianstarz wrote:
IS this a junk phone now...
Probably...
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
you need to return the Device for a refund, as you will not be able to re-activate it.
Haitianstarz wrote:
r can I go to apple to get this fixed for the Apple ID
Apple will not / cannot help you.

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Hi, I just bought an Iphone 3 on ebay and everything is fine with but AppStore and Itunes are in different language. I am guessing that's because the seller lived in china. I can't understand a thing and Can't log in either

Hi the thing is that iOS doesn't up...And if does it only shows up Chinese. I really want to change the language to English but there is yet another problem. The thing is that the iPhone doesn't work with my Laptop and everytime I plug it in it doesn't show up. I've tried logging in but there is a thing that shows which has something to do with iOS and don't understand it because it is in Chinese. I already have an apple IPod touch and my old IPhone(which doesn't work anymore so I had to buy this one). Please help, I jus don't know what to do...

Return it for a credit. Buying things like phones and computers on eBay is not a good idea. If the person refuses to refund your money, use the eBay appeal process since you were sold something that does not work.
Barry

I have just synced my iphone to my computer and all of my contacts went onto the computer and off my phone !! i have a mac .when i sync contacts i click on all contacts and only seven are going onto the phone !! can someone please give me an awnser

i have just synced my iphone to my computer and all of my contacts went onto the computer and off my phone !! i have a mac .when i sync contacts i click on all contacts and only seven are going onto the phone !! can someone please give me an awnser

When you connect the iPhone to sync with the new computer, a number of things will happen. If the new computer/iTunes does not contain any music, then yes, you will receive a prompt saying this iPhone is synced to another library, and if you continue, you will lose your music. However, you risk losing a number of other things, such as apps, contacts and calendar data. When you ask about photos, any photos that you have on the iPhone that were synced from the previous computer would also be lost. You need to save the photo folder from the old laptop and transfer that to the new desktop. You also need to sync the contacts and calendar to the same supported application that you were using in the past, such as Outlook, unless you are using an outside web-based sync, such as Google. Also, when you first connect the iPhone, it will make a backup, or at least make sure that it does before you attempt to sync, or you will not have a backup of some of the other things, such as mail settings, SMS, and the contents of the Camera Roll. I would import the photos from the camera roll to the new computer before trying to do anything else in iTunes.

I just updated my iphone 4 to ios6 and now I can't keep the wifi connection to stay on. I have to keep entering my wifi password when the phone goes to sleep. How do I keep the wifi connection when I wake up the phone?

I just updated my iphone 4 to ios6 and I can't keep the wifi connection when the phone goes to sleep. I need to keep entering my wifi password when I wake up the phone. How do I keep the wifi on each time I walk into my house without reentering my password?

What? Do you work for Apple?
I have been on the phone for Apple since 5:30 Eastern Time today. We are still on the phone with them. It is 10:14 PM. We are going to get a new phone because the ios6 has major problems! The wifi connectivity is a serious problem. Apple is aware of it. More people need to do something about it. I am willing to start a class action suit against them. I have means to an attorney pro bono. If you are having problems using your iphone 4 or 4s with wifi and ios6...I suggest you spend time calling a senior advisor and get a new phone sent to you. They know they messed up but they can't fix it.

I bought an iphone from a pawn shop and have no contact with the previous owner, but need to get past the icloud activation please help, i paid good money for this phone

Please help with my iPhone I bought from a pawn shop but have no contact with the previous owner so I cannot get past the icloud activation Please anyone help. it would mean a lot, I paid good money for this phone

Return it to the pawn shop and get your money back. The device is permanently locked and with the previous owner to unlock it you can never use it except as a paperweight.

I just updated my iphone to ios 7 and updated itunes to 11.1. Yesterday I noticed I couldn't move music from my library to my iphone. Today I noticed that most of the music on my iphone is gone. What do I do?

I just updated my iphone to ios 7 and updated itunes to 11.1. Yesterday I noticed I couldn't move music from my library to my iphone. Today I noticed that most of the music on my iphone is gone. What do I do?

I don't see how the AAC Version thing really applies here - the issue seems to be with
the time it takes for "Preparing to Update" to run when adding new songs and
the fact that a bunch of songs can get temporarily deleted from your phone, then need to be recopied over.
I should also add that I'm using iTunes for Mac (OS 10.6).
And Linda0410, if you view your phone's library in iTunes on your computer while it's copying, you should be able to see a bunch of grayed out songs, and there will be a little indicator on the left hand side of each song that's currently being copied.

I bought my iphone 4 through ebay and its unlocked. the problem is that my phone does not sync straight away. I sync my music file through autofill. I want to sync ringtones but its not working

i bought my iphone 4 through ebay and its unlocked. the problem is that my phone does not sync straight away. I sync my music file through autofill. I want to sync ringtones but its not working.
I saw cidya aap so i m not sure if it was jailbroken or not before but it is back to normal settings.
My problem started when I tried to sync my music files. I pressed 'sync' all it says is waiting for sync start, preparing to sync and then waiting for the changes to be applied. but it does not sync at all.
I found a way to sync my music files through autofill but I really wanted to sync ringtones but its not syncing and I really wanted to put ringtones in my phone please help.

If you see the cidya app, your iPhone is hacked with the cutsie term for this being jailbroken. This also means all the built in security has been removed making the iPhone as insecure as an android device.
Restore the iPhone with iTunes as a new iPhone or not from the backup to get rid of that hacking garbage. If the iPhone has hacked to be unlocked, the iPhone will no longer be unlocked when doing so.

I brought my iphone of my friend and i erased the iphone but now it wont let me have a sim in it without it telling me that the sim needs replacing. i got told the phone was unlocked.... any help?

i brought my iphone of my friend and i erased the iphone but now it wont let me have a sim in it without it telling me that the sim needs replacing. i got told the phone was unlocked.... any help?

ASk your friend who unlock the phone for him/her.
ONly the carrier that the phone is locked to is authorized to unlock it.
bAse on your description, it sounds like your friend had his/her phone hacked to unlock it from the original carrier.

HT201441 i dont know the previous user of this phone and i'm stuck on the iphone icloud activation process

i dont know the previous user of this iphone and i'm stuck on the iphone icloud activation process.
what should i do?

radhikaven wrote:
i bought this phone in 2013 from dubai and used till last year june. I dropped the phone and got a problem with display as well as earpiece.
Later the phone was having a carrier network issue. Was showing searching. i restored the phone to factory settings and when i tried to set up the phone, its showing that the phone cant be activated at this moment, please try again later.
If your phone was bought second-hand (used) - something you haven't made clear - and it was Activation Locked by the previous owner (this wouldn't show up until you upgraded or reset it) then only he can unlock it. If you can't contact him to do so then you will not be able to use the phone. You can tell if this is the case because it will be asking for an Apple ID (which it will display partially) which is not yours.
On the other hand if this was a new phone then you may have hit a temporary outage in the activation server and you should wait a bit then try again.

HT201441 i bought my iphone secondhand, and the previous owner didnt deltete his find my iphone account, so when i restored it i know cant access my phone, i need help as i have no way of getting intouch with the previous owner whatsoever :/ help!

i bought my iphone secondhand, and the previous owner didnt deltete his find my iphone account, so when i restored it i know cant access my phone, i need help as i have no way of getting intouch with the previous owner whatsoever :/ help!

Welcome to the Apple community.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

I brought a iphone 4s second hand and the icloud account does not let me set my phone up

I brought a iphone 4s second hand and the icloud account does not let me set my phone up

Contact the owner. Have them log into www.icloud.com with their Apple ID & Password. have them remove the device from their account.
Find My iPhone Activation Lock: Removing a device from a previous ...

I have tried to restore my old iPhone 3, but when i tried the itunes logo and a pic of a USB cable have come up on my phone and now i cant do anything with my phone.Any ideas how i can fix this? I can make/receive call. iPhone 3GS, iOS 3.1.2. Thanks

I have tried to restore my old iPhone 3, but when i tried the itunes logo and a pic of a USB cable have come up on my phone and now i cant do anything with my phone.Any ideas how i can fix this? I can make/receive call. iPhone 3GS(Ireally don't remember if it's a 3G or 3GS), iOS 3.1.2. Thanks for your help

please help me!!!

I wanna buy an iPhone 5 on ebay and it says iCloud locked so i wanna know if i reset the phone through mac computer will the iCloud unlock

i wanna buy an iPhone 5 on ebay and it says iCloud locked so i wanna know if i reset the phone through mac computer will the iCloud unlock

There is no known way to bypass an iCloud Activation Lock. http://support.apple.com/kb/PH13695

I just updated my iPhone 4s to iOS8 and the weather is missing from my notification center. Where has it gone and how do I get it back?

I just updated my iPhone 4s to iOS8 and the weather is missing from my notification center. Where has it gone and how do I get it back?

Scroll down on the Notification page and there is a button at the bottom
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Aloha! I bought an iPhone 5 sprint via ebay, it has an iCloud id that was used to previous user. I don't have any contact with the previous user. I want to delete that email or id account that is now existing in my cell phone.

Aloha! I bought an iPhone 5 sprint via ebay, it has an iCloud id that was used to previous user. I don't have any contact with the previous user. I want to delete that email or id account that is now existing in my cell phone.

Again, you wasted your money. You can ignore raymond73's post, as you won't be able to turn off Find My Phone or delete the iCloud account associated with this phone, without knowing that info.
I don't know how clearer I can be.

Hi I just brought an Iphone 5C from Ebay and the previous user didnt remove there Apple ID from the phone. Is there anyway Apple can remove this so I can use the phone is the phone useless cause I cannot come in contact with the buyer?

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