Hi i just had my imac hdd replaced and since then ive had nothing but problems...i cant find imovie iphoto or anything and i followed the steps mentioned on here go in app store and buy but my account wont be charged...but it did...can someone pls advise.

Hi i've done everything that i was advised on...and also another problem i tried to restore my mac and it keeps sayin disk erase failed couldnt unmount disk!...i'm so angry i swear....someone somewhere dont know what they doing....

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I just bought an iMac now running OSX 10.8.4. I have a G5 running OXS 10.5.8 - External HD connected to the G5 been using Time Machine to back up. Need to get my files, photos etc. but not applications etc. onto the iMac. How do I do it?

I just bought an iMac now running OSX 10.8.4. I have a G5 running OXS 10.5.8 - External HD connected to the G5 been using Time Machine to back up. Need to get my files, photos etc. but not applications etc. onto the iMac. How do I do it?

David JHS21 wrote:
Can I just plug the external hard drive into the iMac and copy the "Documents" and "Pictures" from the hard drive to the iMac?
Not those whole folders, but their contents, maybe.
If the user account now on the Mac has read rights to the user account(s) on the backups, yes. If not, you may have to do some finagling.
Try the Browse Other Backup Disks option, per Time Machine - Frequently Asked Question #17. If you find an account that can open those folders, restore what you want to an alternate location (#16 in the FAQ).
If not try creating one or more accounts temporarily.

Cant find imovie, iphoto and the rest of ilife app

Hello!
A few days ago I got my macbook pro (late 2011). I delivered it to the service and when i got it back I cant find imovie, iphoto, garage band that I had before i delivered it to the service. What has happend and how do I get these programs back?
Thank you

I have already done that. On Purchases i see only ´´you have not yet purchased any apps´´. Have also run update. Nothing yet. Any other sugestions?

I udate my os to 10.6.7 and since then my Pages have color problems. The text is not visible (white on white background) it does'nt help to change the text color nor background color. Pls help

I udate my os to 10.6.7 and since then my Pages have color problems. The text is not visible (white on white background) it does'nt help to change the text color nor background color. I just download the recent trail version of Iworks and install it. The first document I opened it was ok. When I open the second one the problem appear again and stayed. Pls help

This behavior was described many times.
In every occurrence,the operating system was an uncompleted one resulting of the use of Software Update to update the operating system to 10.6.2, 10.6.3, 10.6.4, 10.6.5, 10.6.6, 10.6.7.
In such cases, the solace was to apply a combo updater.
As you are using 10.6.7, download and apply the combo 10.6.7 :
http://support.apple.com/kb/DL1361
After that, run Software Update which will urge you to apply :
Snow Leopard Font Update
Yvan KOENIG (VALLAURIS, France) dimanche 29 mai 2011 21:15:58
iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.7
Please : Search for questions similar to your own before submitting them to the community
To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

HT2242 I followed directions, USA Flag selected. Content of App Store (and the words "Install" etc and error messages, still in Russian

I followed directions, USA Flag selected in bottom corner. and the content of App Store and the words "Install" etc and error messages, still in Russian. How do I reset to English?

Look here.
http://support.apple.com/kb/index?page=answerlink&url=http%3A%2F%2Fsupport.apple .com%2Fkb%2FHT1495&answerid=16777216&src=support_site.home.search

HT201359 my credit card shows an iTunes charge that I don't recall. How do I find out what the purchase is? I've tried App Store and iTunes purchase list, but they only show items...not receipt numbers

I have been trying in vain to get purchase details on my iPad. I click on the iTunes button, but it only shows the names of the songs, I click on the App Store icon and it shows apps, but none of these match the charge, there is no email regarding purchases. What is the point of having reference numbers when they don't allow you to use them to reference??

You can only view the full purchase history on your computer's iTunes : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
On your iPad you can view a cut-down version (and optionally contact support if you have a problem with a purchase) via this page : http://reportaproblem.apple.com

Can someone pls advise how to tie a contacts info to a calendar event so you can contact them from the event when reschedulingis necessary instead of having to leave the calendar app, search contacts,

Connect contact info to calendar event in calendar app

Hello AmyDGH,
Welcome to the Apple Support Communities! You can invite others to your events using email addresses. Once your invitees have accepted, you can then send a group email to the participants via the calendar application (or individually view a participants contact information). You can check out the iOS user guide for more information on using invitations with the calendar application:
Invitations - iPhone
http://help.apple.com/iphone/8/#/iph82c5721ca
Invite others to an event. Tap an event, tap Edit, then tap Invitees. Type names, or tap the add button to pick people from Contacts. If you don’t want to be notified when someone declines a meeting, go to Settings > Mail, Contacts, Calendar > Show Invitee Declines.
Quickly send an email to attendees. Tap the event, tap Invitees, then tap the send mail to invitees button.
Cheers,
Matt M.

Everytime I go to the App store and try to download it keeps saying error 1004 please try again so does any know how to fix it

Everytime I go to the App Store to download I get a error 1004 please try again so can someone tell me how to fix it

I just encountered this today and all it took was quitting and restarting the MAS to eliminate the problem.

HT4075 I tried the steps mentioned above but the changes are not being saved.

I am not able to edit or merge PDF files. I followed the steps mentioned in the Mac support community but the changes are not being saved. Any solution to this?

The link you posted gives be a 404 not found message.
The reason you're getting the repeat is because your site name is wilgenroos.nl and the first page of your site is wilgenroos.
The standard URL for domain names that are forwarded with the CNAME method is:
http://www.domain_name.com/site_name/page_name.html.
You can change the site and page names in iWeb to give you something more informative about the site and page.
If you're publishing to a 3rd party server and want to get rid of the site name in the url and only have
http://www.domian_name.com/page_name.html
do the following:
publish the site to a folder on your hard drive (already done)
use Cyberduck to upload just the contents of your site folder to the root folder of your account on the server.
You should delete the old site folder and files that are currently there beforehand.

I downloaded pages from the app store and I can use it on my Mac login but it doesn't show up when my wife logs in to her account? Were using the same computer, just different logins.

I downloaded pages from the app store and I can use it on my Mac login but it doesn't show up when my wife logs in to her account? Were using the same computer, just different logins.

No. You need to buy it for your Apple ID and for the other. You will have problems with updates

How do I remove my old iMac from my App Store and iTunes Store accounts?

Before I sold my friend my old iMac, I used the Migration Assistant to transfer all her files from her MacBook Pro to the iMac. I then deleted all my files. My old iMac and her MacBook Pro were both upgrated to Mavericks before the Migration.
Now, she is being prompted to download and install the updates for Numbers and Pages on what used to be my iMac, but the App Store displays my account identification and asks for my password.
(1) How can I delete my old iMac from my App Store and iTunes Store accounts?
(2) How can she access the App Store and iTunes Store using her own accounts?
Thanks in advance.

That isn't how to prepare a Mac to sell or give away. You should deauthorize your iTunes account on the Mac. Call Apple Care and have the Mac disassociated from your Apple ID. Then erase the Mac and install the latest version of OS X that shipped installed on the Mac using the Install DVD or OS X Recovery, depending on what version shipped on the Mac. Until you do this, the Mac, OS X and the iLife apps belong to you. She will need to buy the iWork apps for herself, using her own account. You cannot pass any apps that you bought on to her, that would be piracy.

HT5312 I have problem that I have never provide rescue email during my first registration. Now I want to buy Apps from apps store I've been asked to answer security question but I forget the answer. What should I do? And now my ID is freeze for 8hours.

I have problem that I have never provide rescue email during my first registration. Now I want to buy Apps from apps store I've been asked to answer security question but I forget the answer. What should I do? And now my ID is freeze for 8hours.

If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

My mum set up an iCloud account and forgot the password, and this caused me to create a new account. The new account works for the App Store and all that, but I can't change the initial iCloud account without the password. Help?

My mum set up an iCloud account for my iPhone 4 but forgot the password. This caused me to create a new account, and it can be used for the App Store and iTunes and all that, but I can't change the initial iCloud account (the one my mum made). My device keeps prompting me for the password every few minutes after updating to iOS 8, and I've tried every option possible to retrieve the password, but I don't even know the answers to the security questions and I can't find the password reset email anywhere and I don't know the back up emails my mum used. I literally cannot find any legitimate way to sign out of the initial iCloud account without entering a password (which neither I nor my parents know). Is there a way for me to retreive the password or change to my new account without the password?

See:Creating an iCloud account: Frequently Asked Questions and How do I mange iCloud account about 3/4s of the way down.

I have an itunes account without credit card.How can I add a credit card to my account? Also, is there a way to buy apps without credit cards but via app store? Also, I want to download it directly to my iPad, can I do it even if i add credit card via pc

I have an itunes account without credit card. How can I add a credit card to my account? Also, is there a way to buy apps without credit cards but via app store? Also, I want to download it directly to my iPad, can I do it even if i add credit card via pc?

Changing Account Information
http://support.apple.com/kb/HT1918
Apps Store FAQ
http://support.apple.com/kb/HT4461
iTunes Store FAQs
http://support.apple.com/kb/ht1689
http://www.apple.com/support/ipad/applications/

Before upgrading my system from Snow Leopard to Mountain Lion I had taken a backup of iPhoto in my external drive. But now when I try to open that package, I'm directed to app store to buy new iPhoto. How can I retrieve my photos without buying iPhoto?

Before upgrading my system from Snow Leopard to Mountain Lion I had taken a backup of iPhoto library in my external drive. But now when I try to open that package, I'm directed to app store to buy new iPhoto. Why would apple install iPhoto by default with Snow Leapord and make us import all our photos in it at the first place, and now ask for money if we want to retrieve our photos back on mountain lion? What if they make contacts a paid app with the next OS upgrade, and then bully us to pay money if we want our contacts? This is something very dissappointing on Apple's part. I need answers here.

I fail to remember if the installer gave me an option to keep my applications.
The Mountain Lion installer will not delete applications. It will only mark applications, that are not compatible with your current system with a "forbidden" sign in the icon. And you cannot launch them.
Does your iPhoto icon in the Applications folder look like this?
Then your iPhoto version is incompatible and cannot run with Mt. Lion. If it is iPhoto '11, with a versionnumber starting with 9.x.x., you can upgrade it by downloading a newer version from the Apple downloads site http://support.apple.com/kb/DL1650.
But if you have 8.x.x, you need to buy an upgrade.
Regards
Léonie

Hi i just had my imac hdd replaced and since then ive had nothing but problems...i cant find imovie iphoto or anything and i followed the steps mentioned on here go in app store and buy but my account wont be charged...but it did...can someone pls advise.

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