Hi! I just joined the creative cloud. As a photographer I would like to download photoshop and lightroom. When I try to do this, before the download starts, I get the message: 'we are experiencing some problems, please try later'. I've tried multiple time
Hi! I just joined the creative cloud. As a photographer I would like to download photoshop and lightroom. When I try to do this, before the download starts, I get the message: 'we are experiencing some problems, please try later'. I've tried multiple times for the last 3 days but no change... Any ideas?
Michelmolder please try utilizing a different web browser. If you continue to experience difficulties then I would recommend reviewing Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to install Photoshop and Lightroom directly through the Creative Cloud Desktop application.
Similar Messages
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When I try to download Photoshop, I keep getting the message: "We are experiencing some issues, please try again later, if the problem persists, contact Customer Support". It's persisting.
try now. adobe.com just went through 24+hrs of website issues.
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I recently purchase a full membership student yearly plan. I was prompted to this page after my payment was confirmed - https://creative.adobe.com/products/download/creative-cloud
However I continue to receive the error "We are currently experiencing some issues, please try again later. If the problem persists, contact customer support."
What is going on here?
Is there another way to access Creative Cloud download and installation?
Thanks.
Robert.Robertdaw and MyName LOL! please utilize a different web browser. If you continue to face difficulties then I would recommend beginning the installation process through the Creative Cloud Desktop directly. You can find details at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
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I've been trying to download the photoshop free trial for the past three days but instead of installing a message saying "We are currently experiencing some issues, please try again later. If the problem persists, contact customer support" - is anyone else experiencing this and how can I resolve this issue?
try some steps such as changing browsers and turning off your firewall for downloads
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
Every time i try to download photoshop it tell me this "We are currently experiencing some issues, please try again later. If the problem persists, contact customer support." ?
Notdiego__ are you on a managed network? If not then please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for several common solutions.
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I am trying to download Dreamweaver trial edition but it repeatedly gives me this error 'We are currently experiencing some issues, please try again later. If the problem persists, contact customer support.'
try this link, Adobe CC 2014 Direct Download Links – Creative Cloud 2014 Release | ProDesignTools
p.s. you'll need to follow, at least, the first few 'very important instructions' listed at that link. -
Why do all of the desktop application installations fail with this message:
Photoshop: how to install
We are currently experiencing some issues, please try again later. If the problem persists, contact customer support.
(Although the application name matches the respective application).
The troubleshooting guide refers to error numbers but none of the failures provide error numbers.Since you are experiencing the difficulty with multiple web browser then it would need to be caused by something global such as anti virus software. Any software which will affect your web browsers ability to accept cookies and secure connections could be causing the behavior you are experiencing.
I would also recommend clearing your cache and cookies if you have not done so already.
If you can please update this discussion with the software title and version of the software, affecting your ability to download Adobe software, it would be appreciated. -
I am trying to download my first app and it comes up with this '
We are currently experiencing some issues, please try again later. If the problem persists, contact customer support.
not a great experience first off.
Please fix or explain.Make sure you have cookies enabled and clear your cache. If the problem persists try using a different browser.
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theres an error saying "We are currently experiencing some issues, please try again later. If the problem persists, contact customer support." im trying to download photoshop on my ubuntu os
Make sure you have cookies enabled. If it continues to fail, try using a different browser.
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Is anybody else having trouble accessing the part of the site in which you download creative cloud?
"We are currently experiencing some issues, please try again later. If the problem persists, contact customer support."Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-and try some steps such as changing browsers and turning off your firewall for downloads
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
Adobe website says "We are currently experiencing some issues, please try again later."
Hi!
Whenever I visit the download page for any product, like https://creative.adobe.com/products/download/muse or https://creative.adobe.com/products/download/photoshop, the site says: We are currently experiencing some issues, please try again later. If the problem persists, contact customer support. What should I do about this or is there anything I can do?Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
Continually get a message saying "We are experiencing technical difficulties, please try later" when trying to set up allowances. Not very helpful. Any ideas. I am running the latest itunes with Windows 7 Professional.
Not a solution yet, but received the following from one of the tech people I've been e-mailing back & forth with.
"I'm sorry that you have been unable to submit your podcast. The podcast submission form is currently offline. When trying to submit the podcast you will receive this message "We are Currently Experienced Technical Difficulties". Once the issue has been resolved, I would be glad to inform you.
Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available."
Who knows, maybe the problem isn't with my feed after all. -
Hello , I ordered the iPhone 6plus 128gb a few minutes before 3am est on Friday morning. I received my conformation email at 530am . As of then every time I try to check order status I receive the following message . We are experiencing system issues, please try again later. Is anyone else receiving this message when checking order status?
Are you seen that message when trying to view your orders from your Verizon account? I have the same issue but if you search your preorder confirmation number and enter you last name here Order Status | Verizon Wireless then it will at least give the vague details like, "your order has been received and is been processed" It will also show the expected delivery date.
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When ever I try to watch any video, from a link or YouTube say, using Firefox, I get a message ‘An error as occurred. Please try again later’. It has been this way for some weeks. I don’t have this problem using Safari or Opera.
I believe that our “Werbung problem” adds an additional second hyperlink to the pop-up window. This second link is activated whenever you trigger a saved hyperlink to a Mail.com site.
I had the same problem and eliminated it by deleting all bookmarks, hyperlinks and automatic links that take firefox to a mail.com address. So I just deleted all bookmarks I had saved for mail.com. I also changed my home page link because it also went to my email at mail.com. I then did a warm boot, opened firefox and re-saved my bookmarks and homepage to the desired addresses. Good luck. -
The Creative Cloud application becomes inoperable continually on both my Windows 7 and 8.1 operating systems. I'm tired of re installing the application after deleting the OOBE file to get updates and syn settings between computers for Photoshop. Is this an endemic problem with others? I'm using Google Chrome as my browser. Is this an issue with the problem?
Similar problem just happened to me with the Creative Cloud Update 1.7.1.418—slightly different so I thought I'd share. I have multiple Adobe Creative Cloud programs installed on my computer, all working just fine. I updated the Cloud App to the latest version and then it shows me that I have only one program installed! All my previously installed programs (Photoshop and the like) still work but show as "install" instead of "Up to date". Initially I thought I'd have to re-install the Cloud app or recreate the OPM data base but then I noticed that some of the Cloud app preferences (Apps > Settings > App Language) were different to what I had set previously. I use English (International) language, the update had reverted the app back to English (North American). I flicked back to my previous language and bam, all my apps now show as being installed correctly.
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