Hi, I just moved house and I cannot reinstall my TimeCapsule.. I tried several time.. somebody may help me ?

Question

Hi, some difficulties to reinstall my timecapsule since I moved house more than one month ago. I tried several blogs to find a solution but no success. I reinitiate it and the light is green with no disk selection in the Airport.. how is it possible ? It's a nightm.....

Answer 1

Mavericks is the nightmare.
We are finding Mavericks networking to be a big change without corresponding changes being made to help people keep the network naming correct.
http://appleinsider.com/articles/13/06/11/apple-shifts-from-afp-file-sharing-to- smb2-in-os-x-109-mavericks
SMB has tighter rules.
But whenever you change networks.. start with a factory reset. When you say reinitiate I am not sure what reset you are doing. So do the full reset. It will not delete any backup.
Universal Factory Reset.. any model TC or AE.
Unplug your TC/AE from power or turn off at the power point.
Hold in reset. and power the TC/AE back on..  all without releasing reset and keep holding in for about 10sec. (this is often difficult without a 2nd person or a 3rd arm).
Release it when the status light flashes rapidly. If it doesn’t flash rapidly you have missed it and try again.
Note..
Be Gentle! Feel the switch click on. It has a positive feel..  add no more pressure after that.
TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations of the router.
No files are deleted on the hard disk in a TC.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
Redo the setup using the airport utility. Make sure you are connecting your modem to the TC WAN port by ethernet.
Give the TC names that are pure alphanumeric. Short.. 10 characters or less is best.. 20 characters try to keep as max. No spaces and no special characters. The setup wizard will use names like
Fred Blog's Airport Time Capsule
It is over long.. it has spaces and it has a nasty apostrophe. Get rid of those names.
For example use,
TCGenX (you can put a number for X.. that is the actual Gen of your TC)
TCwifi (as wifi name.. but you can also use different names like TC24ghz and TC5ghz for the different bands whilst troubleshooting).
Use only WPA2 Personal security with 10-20 character pure alphanumeric password.
Ensure the computer is getting a valid IP address. Plus gateway (what apple call router) and dns.
Ensure ipv6 is set to link-local on the wireless.
That is the start.
Now disk access can still be a mess.
I have now setup 4 different computers for Mavericks.. my network follows all the above rules.. and two of them can access the disk without problem and two do not show the disk.
I consider this situation to be networking of the tin can and wet string kind..
The solution is to manually mount the drive.
In Finder use Go, Connect to server.
And change over to AFP.
AFP://TCname.local (where you use your new compliant name.. in place of TCname and you use the correct domain in the place of local (but that is the default for the TC although nothing tells you that).
Alternatively you can use IP address.
AFP://10.0.1.1 (by default in router mode.. if the TC is bridged you will be better using the name unless you can set the IP statically).
Just post again if you have issues.. and we need the full layout of the network.. what modem what router what mode everything is in. how it is wired or connected.  Actual model of your TC, actual firmware it is running.