Hi, I just purchased Photoshop Elements, but when I went to install it says my Windows XP does not support....HELP!
I purchased Photoshop Elements but it won't download because I have Windows XP. Yes, I know I should have checked that first, but what do I do now???? Is there an older version available that will work for my system, or can I get a refund? Help please!
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
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Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
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I just purchased mountain lion for my Mac Pro.(20o4). when I went to redeem it said it was not compatible. What do I do?
Click here, contact the Apple Store staff, and see what they say.
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i don't know what's wrong,i've been trying for a while,and i'm not liking it.
Have you checked to see if your machine meets the technical specifications for being able to install Photoshop CS4?
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I just purchased photoshop elements and went to retrieve my serial code. The web page provided to retrieve it loads blank, even when clicking on the URL through adobe's web site. I can not install my product without this. Please help
Drusso77 if you are continuing to face difficulties locating your serial number then please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html. You are also welcome to contact our support team at http://adobe.ly/1aYjbSC.
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I HAVE JUST PURCHASED PHOTOSHOP ELEMENTS 13 AND SYSTEM SAYS SERIAL NUMBER INVALID BUT IT IS CORRECT
I HAVE JUST PURCHASED PHOTOSHOP ELEMENTS 13 AND ON ENTERING SERIAL NUMBER SIX BLOCKS OF 4 IT KEEPS SAYING SERIAL NUMBER NOT RECOGNIZED DESPITE SEVERAL ATTEMPTS. THE SERIAL NUMBER IS CORRECT ANY IDEAS?
Which Operating System you are using?
In the serial number window, on the title bar check if the product name is Photoshop elements 13
There are some PE serial number which is specific for windows OS, you may check that also.
You can contact Adobe support and verify your serial number once
Contact Customer Care -
I have just purchased Photoshop Elements 13. Why am I unable to access the program?
I have just purchased Photoshop Elements 13. I think it was installed. The title shows in my 'Downloads File'. I have tried double clicking on 'install' in the downloads file. All I get is a page of data that doesn't seem to do anything. When I purchased Photoshop Elements 12 there was no problem. The apps appeared on my monitor and I went to work. What appears on my monitor for Photoshop 13 is a file picure. When I click on it I go to the Downloads File. Can anyone help me?
I am unable to access the Photoshop Elements 13 program.
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I purchased Photoshop Elements but I cannot download the software.
I purchased Photoshop Elements but I cannot download the software.
What happens when you try? Have you tried from this page?
Download Photoshop Elements products | 13, 12, 11, 10 -
hi hello i bought adobe photoshop elements but when i typed my serial number in and push on install i get this - 1 fatal error(s), 0 error(s) can tell me someone what i did wrong ?
Photoshop Elements is not part of the Cloud, I will move this to that forum
Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements or
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html -
I just bought photoshop elements. It claims to be installed, but nothing happens.
I just bought photoshop elements. It claims to be installed, but nothing happens. Akamai NetSession says Download complete, so I click on open bundle and get nothing.
Good day!
Please post Photoshop Elements related queries over at
http://forums.adobe.com/community/photoshop_elements
Regards,
Pfaffenbichler -
Want to buy Photoshop elements but when I buy it says it is for windovs and I use mac what do I do
want to buy Photoshop elements but when I buy it says it is for windovs and I use mac what do I do
If on the Adobe site, make sure to do it from a Mac. If you are using a windows computer to do it, you may not get the Mac option.
Or go here:
Amazon.com: Adobe Photoshop Elements 13 [Mac Download]: Software -
I just purchased the monthly Adobe membership, but when I went to download it says not Mac compatible. Is there another version, or do I need to get a refund?
Hi margot,
Please refer to the following link in know about the specifications for Creative cloud:
System requirements | Creative Cloud
Moreover, if the version is not compatible you may download the previous version following the link as below:
Creative Cloud Help | Install, update, or uninstall apps
Regards,
Sheena -
I just changed my Apple ID and I verified it but when I try to login it says my Apple ID is not verified. Now I can't access my iTunes account at all. How can I fix this?
You need to click the link in the e-mail you received to verify.
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I think you should ask in the Digital Editions forum, Adobe Digital Editions
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