Hi, I just received an email stating that my Apple ID was just used

Hi, I just received an email to my private gmail that my Apple ID was used  to buy an app from the Apple Store on a computer or device that had not previously been associated with my Apple ID. The link sent allegedly to cancel the transaction, requires my credit card details. Is it a spam? Thanks a lot in advance for the clarification

Sounds like a scam to me or rather phishing and I would expect it to want your CC details .Hope you haven't responded
They are all over the world I get 2 or 3 a week similar  from " Apple "

Similar Messages

  • HT201303 i just rec'd an e-mail from Apple INC email adrress ******* stating that my Apple ID was just used to purchase "Assassin's Creed Pirates" from the iTunes Store from an account in Russia , i live in Ireland. i have very little credit

    Hi,
    I did  not make this purchase – Is this a genuine e-mail account from Apple
    Noel
    CIE Tours International
    From: Apple.Inc [mailto: ********
    Sent: 09 May 2014 02:03
    To: Caffrey Noel
    Subject: Your recent purchase with your Apple ID
    Your Apple ID ******** was just used to purchase "Assassin's Creed Pirates" from the iTunes Store on a computer or device that had not not previously been associated with that Apple ID. You may also be receiving this email if you reset your password since your last purchase.
    This purchase was initiated from Russia.
    If you made this purchase, you can disregard this email. It was only sent to alert you in case you did not make the purchase yourself.
    If you did not make this purchase, we recommend that you go to Apple ID: Tips for protecting the security of your account .
    Regards,
    Robert Wills (Apple-Assistance)
    <Personal Information Edited by Host>

    I can't see anything genuine about it!
    Since the link to the Apple id: Tips for...   actually says it goes to a site named "bingo", I think it's quite clear that this is a phishing email, designed to get you to click on and go to their site, not an Apple one. I hope you have not clicked on the link.
    It is not a good idea to put your own persoanl information in a post on a public forum. I will ask our hosts to remove it and the link. Don't be surprised if they remove the entire thread.

  • HT201363 I just got an email saying that my Apple ID was deactivated ,because someone tried to  use my account

    What is the next step??

    Hi gamton,
    Thanks for visiting Apple Support Communities.
    If your Apple ID was disabled for security reasons, you may just need to reset the password to enable it again. See this article for more information:
    Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
    http://support.apple.com/kb/ts2446
    All the best,
    Jeremy

  • I received an email stating that an app download was submitted by an unrecognized device.

    when i clicked that i did not initiate this download, it asked me to sign in to apple, and give name, address, social security, mothers maiden name, credit card info including the security # on back, all of which looked suspicious.  how can i find out if this was a legit email sent by apple, or if this was a fraud scheme to get my info?

    It's phishing. Forward the email to [email protected] and then delete it.
    (122583)

  • Received a email from Apple stating that my Apple ID was used for a purchase not on my device. It had a link to cancel purchase but asked for my email and password which I gave then it wanted my credit card info! I didn't give that,what should I do?

    Received a email from Apple stating that my Apple ID was used for a purchase not on my device. It had a link to cancel purchase but asked for my email and password which I gave then it wanted my credit card info! I didn't give that,what should I do? Do you think this is just a way to get my credit card information?

    It sounds like a phishing email. You can't "cancel" purchases. You've now given them your AppleID and password, so you should immediately change your password to something new and very secure.
    Also watch out for suspicicious activity on your account.

  • Someone made a purchase from my Apple ID to a device that was not mine – I received an email stating that this happened, yet the only solution that Apple gave me was to change my password. I can see the $20.00 purchase that was not uploaded to any of my d

    Someone made a purchase from my Apple ID to a device that was not mine – I received an email stating that this occurred, yet the only solution that Apple gave me was to change my password. When I look at my account, I can see the $20.00 purchase of music volumes that I did not purchase myself and was not uploaded to any of my devices; however, I cannot find a solution to getting my money back or to file a complaint against the unknown person that did this. Additionally, how do we prevent something like this from happening again, especially when I have an iPhone? What can I do in this situation?

    Thank you for the suggestion. I did change the password; however, I generally will purchase gift cards to link to the account so that if something like this ever happened it would not be taken out of a credit card or bank account.

  • I bought a team license for two computers, the purchase was recorded on the credit card and the amount recorded in the making, but was unable to validate the association staff . I received an email stating that Adobe could not release the payment and that

    I bought a team license for two computers, the purchase was recorded on the credit card and the amount recorded in the making, but was unable to validate the association staff .
    I received an email stating that Adobe could not release the payment and that I should validate the method of payment , tried to insert another card number but the system does not accept the security VAT reporting error message. How do I validate my license with association staff and confirm the payment card?

    Hi Daniel,
    For any sort of payment related matter, kindly contact our support team via:  http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
    If you are unable to use chat option kindly try below mentioned steps.
    Try different browser.
    Delete cookies and cache
    If you are still not able to chat, Kindly reply with the below mentioned information.
    OS version:
    Browser Version:
    You can also try: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html 
    Thanks,
    Atul Saini

  • I received an email stating that a subscription would auto renew on x date. When I click on the provided link to change the auto-renewal setting, no subscriptions appear on the list. ???!!! Thanks in advance for your help.

    I received an email stating that a subscription would auto-renew on x date. When I clicked on the provided link to modify the settings, no subscription appeared, my list is blank.??!!! How do I cancel the subscription?

    Hi there kChaz!
    I have an article for you here that can help you manage these subscriptions:
    iTunes Store: Purchasing and managing auto-renewing subscriptions
    http://support.apple.com/kb/ht4098
    Take care, and thanks for visiting the Apple Support Communities.
    Cheers,
    Braden

  • I have just received an email asking me to verify if I have used my account to spend 20$ which I have not, I've followed the link and am not sure if this is a hoax ?

    I have just received an email asking me to verify if I have used my account to spend 20$ which I have not, I've followed the link and am not sure if this is a hoax ?

    What does the email say, and is it personalised (e.g. does it have your name in the email or just something like 'dear customer') ? There are regular phishing emails trying to get account and payment details.
    You can view your account's purchase history by logging into your account on your computer's iTunes via the Store > View Account menu option, and you should see a Purchase History section with a 'see all' link to the right of it, click on that and you should then see a list of your purchases. If you are using an iOS device then you can view the last 90 days purchases via http://reportaproblem.apple.com

  • I lost my iphone a few days ago and i received an email saying that my icloud account was disable from the phone is that possible?

    i lost my iphone a few days ago and i received an email saying that my icloud account was disable from the phone is that possible?

    Hi Jorge858,
    I'm sorry that you lost your iPhone.  The article below will explain what you should do in this situation.
    If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
    https://support.apple.com/en-lb/HT201472
    I would suggest you contact the Apple ID Account Security team regarding the email you received and to change the password of your Apple ID account.
    Contact Apple for help with Apple ID account security - Apple Support
    http://support.apple.com/en-us/HT204169
    Regards,
    Judy

  • Just got an e mail to say that my Apple ID was just used to download photoshop touch for phone for 2.99 from the App Store with a receipt number. Is this a scam for me to give my Apple ID?

    Just got an e mail to say that my Apple ID was just used to download photoshop touch for phone for 2.99 from the App Store with a receipt number. Is this a scam for me to give my Apple ID?

    No but there's a link to reset your password. Etc etc..
    This is the email I got.
    "Your Apple ID was just used to download Photoshop Touch for phone £2.99 from the App Store on a computer or device that had not previously been associated with that Apple ID.
    If you initiated this download, you can disregard this email. It was only sent to alert you in case you did not initiate the download yourself.
    If you did not initiate this download, we recommend that you go to iforgot.apple.com to change your password, then see Apple ID: Tips for protecting the security of your account for further assistance.
    Regards,
    Apple"

  • I recently received an email stating that someone from Morocco had downloaded an app on a different computer. When I clicked on the link supposedly to change my ID and password. I noticed it asked for all of my info. Is this a scam?

    Dear Itunes customer,
    Your Apple ID, was just used to download Flap Flap from the Mac App Store on a computer or device that had not previously been associated with that Apple ID.
    This download was initiated from Morocco.
    If you initiated this download, you can disregard this email. It was only sent to alert you in case you did not initiate the download yourself.
    If you did not initiate this download, we recommend that you go to http://tinyurl.com/mrx4a2y , to change your password, then see Apple ID: Tips for protecting the security of your account for further assistance.
    Regards,
    Itunes

    Yes, it's a phishing scam to get your account and payment details - if you still have the email then you could forward it to Apple : [email protected]
    Did you fill any details in on the page ? If you entered your password then you should change it immediately e.g by logging into it by tapping on your id in Settings > iTunes & App Store on your iPad, via the Store > View Account menu option on your computer's iTunes, or via http://appleid.apple.com

  • I received an email stating that I won a MacBook Retina, is this a scam?

    I received an email on Saturday, December 7, stating that I had been randomly selected as a winner of the new MacBook Pro Retina.  The email states that all I need to do is complete a survey which is has a link to.  The details of the email show that it came from Apple ([email protected]) and in the body of the email it gives a link to the support page if there are any questions (Apple, store support team http://store.apple.com/us.).  Please advise if this is a scam or not.  Thank you for your time.

    Welcome to Apple Support Communities
    It's a scam. Apple will only send you mails from @apple.com addresses. Everything else related to Apple must be removed.
    If you are using iCloud for mail, see > http://support.apple.com/kb/ts4019

  • HT5624 How can I track the MACbook Pro that just used my apple ID to log into iCloud?  (I just got an email stating that someone just used it?)

    Here is the email:
    Your Apple ID ([email protected]) was used to sign in to iCloud on a MacBook Pro 13".  I had a MacBook Pro stolen in January and I'm wondering if someone was using that stolen computer to login??
    Anyway to track the computer trying to log in using my other Apple ID?

    If you activated the Find My iPhone service (in System preferences>icloud), then you can try to track it.  Using another computer's browser, log into icloud.com and look at the Find My iPhone page.  On a device, invoke the Find My iPhone app (get it for free at the itunes app store) and log into the icloud account.  Note:  The Find My iPhone **app** does not turn on the service, you can only do that through Settings>icloud.
    If the mac is listed as "offline", then you can't track it.

  • Has anyone gotten an email stating that someone in Spain used your Apple ID to purchase an app? Spam or not?

    I have received 2 emails stating that someone purchased an app (TuneIn Radio Pro) using my Apple ID, but when I review my account in ITunes or the App Store on my computer, there are no purchases that are unknown. The email also states that it was purchased from Spain and the bottom of the email that tells the company name and address it has Hispanic characters in it. I am assuming it's a spam email but I just want to make sure.
    Thanks for any help!

    It's a scam.  They'll typically want you to click a link if you didn't buy it, which then prompts you to sign in with your Apple ID and provide your credit card.  The website will look like an Apple one, but it won't be, and they'll steal your info.
    You can forward it to [email protected]
    https://www.apple.com/legal/more-resources/phishing/

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