Hi i keep downloading the same song twice on different things, these collections and regular albums are confusing...i lost all my media and trying to get it back and now 2 of the same song is up...why cant support be a little helpful?

Question

is Apple going bankrupt again, they seem to not wanna be bothered, is there a way to EMAIL, im not into calling and it says my calls have expired....why cant Apple be a little helpful, im a little upset with them and wanna throw my ipod touch across the room -  i dont want 2 of the same songs anymore, i dont wanna be charged twice these bands are making it very difficult to remember the last album i had this stuff on....i dont know my music anymore it keeps changing

Answer 1

Perhaps, if you stop ranting - and stop typing in capitals (which is regarded as shouting), then you may get somewhere. But since I'm so nice...
A good place to start for help is here, in these discussions and then proceed by explaining the probelm clearly.
Let's start by crossing out anything that isn't relevant:
is Apple going bankrupt again, they seem to not wanna be bothered, is there a way to EMAIL, im not into calling and it says my calls have expired....why cant Apple be a little helpful, im a little upset with them and wanna throw my ipod touch across the room - i dont want 2 of the same songs anymore, i dont wanna be charged twice these bands are making it very difficult to remember the last album i had this stuff on....i dont know my music anymore it keeps changing
So, are we to assume that a band you like, produce albums with songs on them that you already have, on other albums?
If so, that's down to the band, not Apple. The only answer to that is that you should check for yourself whether you already have a particular song and if you do, don't buy it again. However, you should also consider that buying the full album (with a song you don't want) may be cheaper than buying the individual songs that you do want.