Hi, i'm having great difficulties with my safari on my laptop it will not open at all and has been doing this for quite a long time now, can anybody help??!!!
hi, i'm having great difficulties with my safari on my laptop it will not open at all and has been doing this for quite a long time now, can anybody help??!!!
What laptop? What operating system? What version of Safari?
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Is anyone having problems with the battery heating up and draining the power? Mine has been doing this for about 2 months now.
This is a major problem with Lollipop, but yo said it started 2 months ago. Several people have fixed problem by removing FaceBook And Face book messenger and then re loading the apps again. You might want to clear your cache before reloading. Not sure this is your problem, but worth a try. Good Luck
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I have a macbook pro version 10.7.5 and my mailbox will not open at all and comes up with a quit message even though it is not open. how can i get into my account. it works on my iPhone and i have internet and all other functions working on my computer
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents—the text, not a screenshot. I know the report is long. Please post all of it anyway.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
I am trying to convert PDF to Word with Adobe Export PDF on my PC. I get the message " error occurred while trying to access service". Has worked fine in past. Has been doing this for a few days now on all files i try to convert. Any ideas?? Thanks
Hi bert090909,
Are you trying to convert your files from within Adobe Reader? If so, please make sure that you have the most current version by choosing Help > Check for Updates. Earlier versions of Reader could cause the specific error that you're reporting.
Please let us know how it goes.
Best,
Sara -
I click on Firefox and notihing happens. I have tried to uninstall the program so that I can reinstall it, but wen I try that, it tells me
"Firefox must be closed to proceed with the uninstall. Please close Firefox to continue."
But the program is not running. It won't let me open it either. I have college lectures that can only be viewed on Firefox, so I am not able to do my homework. Please help.This may be a number of things, but conflict is most common, so here are some suggestions that may help you get to the bottom of the matter:
Be sure that a firewall is not blocking the startup of Mozilla. Some firewalls will come with "self defense" mechanisms for spyware/malware, but these programs can also isolate useful programs as well. Norton 360, Comodo Internet Security, Zone Alarm, AVG antivirus and McAffee Internet Security Suite incorperate these methods among several others.
Basic solution: To get around this type of blocking you will have to disable the self defense mechanism in your firewall or add an exception for firefox.exe.
In depth instruction for Windows users:
''''''This may be hard to follow, because the posting tool does not recognize spaces, but here goes...THIS IS NOT FOR THE FAINT HEARTED.''''''
1)Open the mozilla browser. When nothing happens...go to next step.
2)hold CTRL, ALT and the DELETE key together. In XP you will get an immediate task manager window...Go to next step. Under Vista or Windows 7 you will get a login screen that has a START THE TASKMANAGER button at the bottom. You will push this button then go to the next step.
3)In the Windows Task Manager click the Processes tab.
4)Run down the list and find all occurrences of firefox.exe
5)right click each firefox.exe and from the drop down list choose End Process Tree then answer YES or OK to the prompt box.
Firefox is now closed...Now we can determine the issue.
6)Start firefox in safemode by clicking on START or the WINDOWS ORB to open the START MENU.
7)Choose ALL PROGRAMS or PROGRAMS
8)Find the MOZILLA FIREFOX folder and click on it
9)Choose Mozilla Firefox (Safe Mode).
10)When the prompt box appears check the boxes next to the following:
a)Disable all add-ons
b)Reset toolbars and Controls
c)Reset all user prefrences to Firefox defaults
11)Click on the CONTINUE IN SAFE MODE BUTTON at the bottom.
If firefox opens, you have a plug-in that is causing your issue. If it does not then repeat steps 1-5 and then move on to step 12.
12)After all instances of firefox.exe have been ended, go to START and choose CONTROL PANEL from the start menu right hand side. XP users go to step 13...Vista users choose SWITCH TO CLASSIC VIEW on the left hand side then go to step 13...Windows 7 users choose USE LARGE ICONS from the drop down list at the upper right hand side then go to step 13.
13)Double click the WINDOWS FIREWALL icon (around the bottom of the list) and check to see if it is ENABLED. If it is not enabled, Enable it. Windows 7 and Vista users: Answer YES to enable this option ANYWAY, if you get a prompt warning of dual firewall conflicts then move on to step 14.
14)Find your security center icon in the taskbar, Usually next to the clock. Right-Click the icon and choose EXIT, DISABLE (Temporarily), or CLOSE.
15)Once you are sure that your Security Suite/Antivirus software is disabled, then Start Firefox in regular mode.
If firefox opens, you have a firewall or defense conflict and need to get your documentation to find out how to allow EXCEPTIONS to the software or internet access list. You can use firefox with these settings in the meantime, but you will not have antivirus protection. Free antivirus-only programs are available at the following locations:
-----http://antivirus.comodo.com/antivirus.php
-----http://free.avg.com
-----http://www.avast.com/free-antivirus-download
NOTE: If you choose to use an antivirus only program in conjunction with windows firewall, you must remove any other antivirus programs from your computer and restart the system BEFORE you install the new antivirus software or you WILL have problems with your system SPEED and FUNCTIONALITY. Do so by going to START then choose CONTROL PANEL then choose ADD OR REMOVE PROGRAMS in XP or PROGRAMS AND SETTINGS in Vista or Windows 7 then find you program in the list. Right click it and Choose UNINSTALL or REMOVE. Be sure to RESTART the system BEFORE you choose to install the new software.
If NONE of the above has worked, then you very likely have a corrupted installation or your system may be comprimised by RootKIT or Trojan infection.
Please download and complete a full scan with the tool below. REMOVE ANYTHING IT FINDS then restart the system and remove and reinstall firefox then attempt to open it again:
http://support.kaspersky.com/viruses/avptool2010?level=2
Good Luck to all. I hope that his has been helpful.
Gill
Senior Tech
PC VICE
-----www.pcvice.com -
Read the fixes. Cannot open Firefox in safe mode. Have tried reinstalling Firefox. Crash occurs each time I try to launch Firefox. Have run scans, checked for malware, spyware, installed all windows updates and still no luck.
Have accessed my crash reports. One of the reasons indicated is:
GenuineIntel family 6 model 23 stepping 10
Crash Reason
EXCEPTION_ACCESS_VIOLATION_WRITE
Have no idea how to fix this and have had crash reports since yesterday evening.
Signature: nsStandardURL::SchemeIs(char const*, int*)Sorry believe something got miscommunicated. Wasn't trying to qualify firefox as malware - was terming it that way because the malware was crashing Firefox and no other issue. Worked on it and had isolated the virus in avast (put it in the chest) and was searching for assistance on why even after isolating the virus and restarting (some forums had indicated to then uninstall and reinstall Firefox, which I did), still would not launch without the crash report.
Worked the problem and eventually installed a 5.0 version of Firefox and it launches. Only seems to have the crash report with 6.0 or higher.
The forums had suggested that if after isolating the malware in avast or disinfecting it with MBAM (tried that too), to uninstall and then reinstall the latest version of firefox. That's when I tried the older versions. Had run a boot log scan as well and didn't see any additional problems. Just can't launch in 6.0 or higher. -
I desperately need it to work again. please help!
What "Loading symbol" are you talking about?
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I go to sync my Iphone 4 (IOS 5) with iTunes on my mac and is is stuck on step 8 "waiting to copy items" it has been like this for over an hour. What can i do to fix this problem????
If you are stuck at the blue screen then you can try booting into safe mode (hold shift during boot) and then run disk repair. If that still doesn't fix it then you might have to reinstall OS X. What version of OS X are you running?
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I used to shoot video in my Powershot S3 IS (Format MVI_.AVI) and load them into iPhoto, I used quicktime pro so I could convert for emailing to family members. That was when I was running Leopard now with Mt. Lion nothing works. Videos do not open at all. Any simple suggestions, I am not real keen on iMovie Productions and not real certain how they compress for emailing attachments. Something simple here that I am missing? Thanks so much. I am a grandpa trying to share with family members far away (quickly & simply).
I am surprised that Apple did not build a converter into Mt. Lion.
Apple does have a converter built into Mountain Lion. It is call "Quicktime." However, in order to use this converter, you must first make sure the compression formats are playback compatible with QT. Basically, there are three levels of QT compatibility. The lowest is "Playback." These file can be played by QT but may not be conversion or edit compatible with QT. The second level is QT "Conversion" compatible. These files are playback compatible and can be converted to other compression formats using QT. "Edit" compatible media files are "Fully" compatible with QT since the can be played, converted and/or edited by QT. The main problem here is that AVI is a "legacy" file format that has not been officially supported by Microsoft for more than 11 years when it was replaced by Windows Media multimedia file/compression formats. Many of the original compression formats used in AVI files have never been transcoded for the Mac platform, use beyond system 9, or use beyond PPC platforms. In addition, some commonly used AVI codecs are proprietary or use non-standard (hybrid) profile and level combinations. In short, there is little wonder that Apple has been distancing itself from this outdated file type as it re-writes and upgrades its own QT structure to support more standardized, more scalable, more modern high definition file types and compression formats. It is really unfortunate that users continue to use this outmoded file type simply because it is freely available, easy to use, or they are simply too lazy to move on to a more modern or more efficient file types and/or compression formats.
I tested Wondershare Video Converter Ultimate for the Mac, which seems to be the "state of the art". I may be purchasing a new camera which might create a whole new set of variables. This program seems to cover all bases and is great for novices.
There are many third-party apps available if you wish to search for them. Many are even available in the App Store. Most do their job well and it is usually a matter of personal user preference as to which is best.
HandBrake seems more suited to folks with more experience and knowledge.
I mentioned Handbrake primarily because it is free and easy to use when you employ the included conversion presets options. (The TV options can normally be used for almost any situation depending on the source file and output requirements.) It is also excellent for more experienced users, but has a somewhat limited choice of output options as it does not access the user's system QT codec component configuration. -
I wish I could go back to version 4.
Have spent hours now .
Upgraded to 5 and now completely useless, will not open at all please helpI have this problem with Firefox 5.0 too. You are forced to reboot when access to 5.0 is denied. I had so many problems with 4.0 as well. I am so tired of the crashes and seeing that popup window to send your comments, it is ridiculous. I also find in 5.0 that mouse controls are fruitless and sometimes take over. The pages will jump forward or back, the pull down menus do not function, clicking boxes in online email don't work and pages will zoom in or out by themselves. I have three computers with different operating systems that this happens with. All these updates by programmers are crap. I thought I set firefox to not update automatically, since updates seem to be worse than the previous version, but it happens anyway. I will surf for an older version or switch to something else. Too bad because after 10+ years, they are losing my loyalty.
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The updated iPhoto program is cumbersome. I am trying to create a Christmas card and can't figure out how to get the fold of the card on the left and not on the top of the card. I had no trouble with this for the past two years. Can someone help?
Click on the Layout button lower right and choose a Vertical lyout from the dropdown
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my macbook is loaded with microsoft word for macs and every time I try and open the program I get an error reading and it will not open. This is what it says:
The application Microsof Word quit eunexpectedly. Powerpoint and the other applications still respond!The joys of Microsoft!
Maybe the preferences file is corrupted. You should be able to find the Word preferences file in the folder:
your user name/Library/Preferences
Its name is com.microsoft.Word.plist
I suggest you drag this another folder and try Word again.
If that doesn't work then you might find clearing the cache files will fix the problem. You can do this manually but I never bother. Instead I use a program like Snow Leopard Cache Cleaner (shareware) or Onyx (free). These programs do lots of other maintenance jobs so it's worth having at least one of them.
Bob -
Well this is stupid - I wrote the question above and now it is telling me the message is blank - how dumb is this.
I am having tremendous difficulty sending sipmle typed texts, voice texts and picture text messages to non I- phone users.
Simple text messages are sporadic and seem to be impacted by whether I incluse a subject or not - picture texts will not go at all.
Anyone else having this problem ???It's a corporate phone so will need to check. Will not send text messages to non I-phones if they contain a "subject" or a picture. Wierd - regular voice or typed text messages are fine.
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I have iTunes and I am downloading Music Videos from YouYube to be used on my iPad! After I download them using YTD Video downloader they play great on my iPad... However when I try to play them on my PC in iTunes they skip like a rapid fire Machine Gun! Can anybody help???
You can only add music to iTunes Match from your iTunes library on your computer, not from your iOS device. If you have music on your iPad that is not on your computer, you'll have to import it to your iTunes library on your computer to add it to iTunes Match.
Music purchased from the iTunes store can be imported directly to your iTunes library by authorizing your computer for the Apple ID(s) used to purchase the music (in Store>Authorize This Computer), then connecting the iPad to your computer, opening iTunes and going to File>Devices>Transfer Purchases. Music from other sources will require using 3rd party software to transfer to your computer, such as Touch Copy. -
I have been having problems since updating to the latest version of Numbers.
When I try to open files I am getting an error.
"The document “'13 Tax Prep .numbers” is invalid.
The index.xml file is missing."
Anyone else getting this message? Anyone know how to fix the issue?Jeff Shenk wrote:
Numbers 3.1 can recognize both the new files without the index.xml file and the old ones with it, which it imports to the new format.
Agreed on that part. But take it a step further. If Numbers 3.1 is asked to open an old document that is still in the old Numbers 2 format that relies on an index.xml file but Numbers 3.1 can't find the index.xml file (perhaps the document is corrupted) then how can Numbers 3.1 open the document and interpret it in order to convert it to the new format? My guess is that this a possible trigger for the 'index.xml missing' error message.
Interesting link here on the new document format.
SG
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