Hi, I'm new here with a problem that's getting the...

I use a programme called mIRC to send [ that's the problem ] and recieve picture's.
I can connect with the peer's and have no trouble recieving, but when I try to send my contribution I can in fact connect but the transfer stalls every 15% like clockwork. I have Port Forwrd installed and have forwarded the appropiate ports as listed in the programme options. I have also unblocked the prog from firewall and have forwarded the ports in Home hub Manager.
BT HomeHub 2-RQPG [the black one] I really am at a loss as to why the transfer stalls on such a regular and almost uniform basis. Can you give any help. I have no issues with email or attachments. 
I have been with BT since dial up in the 14.4 days. Loyal customer.
Andrew

Hi Trailertrash,
Welcome to the forum and thanks for posting. Sorry for the delay in getting back to you. Can you confirm if you’ve tried a different hub / router? If so, is the fault still apparent?
Have you tried a different pc or other device that can use mIRC? On you Hub. This might prove whether the fault is pc or network based.
Have you tried putting his pc in the DMZ?
Give us as much information as possible and I’m sure we’ll be able to help.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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