Hi I'm trying to purchase but not working
Hi I'm trying to purchase but not working. It's telling me to contact apple support. I bought today one time but I can't buy again. I contact the bank and they said there is nothing wrong from their side so the problem only with the apple store. Please advice.
iTunes and App store
Contacting the iTunes store
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
Similar Messages
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Updated my iphone 3gs, lost my music and apps, they are backed up on my computer but i cannot move them over to my phone, tried to sync but not working, please help
well first make sure that when you click on the name of your iphone on the left hand side of itunes that you go to the app and music tab and check mark the sync apps and sync music. then try clicking apply in the bottom right hand corner. then if not try doing it again after going to prefrences in the top menu and going to devices tab and click reset sync history if that doesnt work with music try and drop and drag to the name of your iphone, lastly if that doesnt work you can try restoring from a backup from before you updated. it will keep the new software but put everything that was on your phone when you created the backup back onto your phone.
http://support.apple.com/kb/HT1351 for syncing music -
Please help me. I recently got a new laptop fro Christmas and i have begun to sync all my music and apps etc onto my new laptop. However, music that i have previously purchased on my iphone will not sync to my current laptop. I have tried 'transfer purchases' but only some have transfered, i still have over 200 songs to import and they won't transfer from my iphone to my laptop. Please help, it is very irritating. Thanks.
Unless the iPhone was purchased as unlocked very recently directly from an Apple Store (the only place in the US where unlocked iPhones are sold, and then only since June), which from the symptoms I doubt is the case, then it was locked to AT&T and jailbroken to make it work with an Irish cell carrier. Updating the operating system has now relocked the iPhone back to AT&T.
Only the cell carrier can institute an official unlock, one which will hold across updates of the operating system, and AT&T will not do so for any reason. All we can advise here is that you return the iPhone to your uncle and purchase an iPhone there in Ireland.
Regards. -
I have an iPhone 4. I recently updated. It loaded all my iTunes music purchases but not the music I had on my computer. This music was on my iPhone before I updated. I have tried re-sycing but not getting anywhere. Says it cannot locate my music files but I see it on my lap top but cannot play it or get it on my iPhone. Can anyone walk me through this?
C Mawle wrote:
Thanks. I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
Yes it would, possibly even brick it.
Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
Can I use my ipod nano USB connector to check?
It is not much help to you, since the device that you need still not recognized.
Anyway looks like I may have to swallow the loss of data. Have set-up a call for tomorrow with Apple support so will wait until after this before doing the factory restore!
Good luck, but if you expect miracle from that call good luck again. -
one fine day yesterday, my i phone just hangup lost all contact detail. The screen only show a picture depicting cable connection to iTune. I have tried to restore iphone to factory setting but not working . May i know how to proceed to recover lost contacts.
I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.
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My I pad 1 sometimes while watching working switches off and go back to home page ... Why ? Also I need to know how I can upload my photos and pictures from laptop to my I pad. I tried thru I tunes but not work.
Satmar wrote:
My I pad 1 sometimes while watching working switches off and go back to home page ...
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Note:
Also consider Deleting any Apps you have Purchased / Downloaded but you now never use...
Satmar wrote:
Also I need to know how I can upload my photos and pictures from laptop to my I pad.
See Syncing photos to devices
Here > http://support.apple.com/kb/HT4236 -
Not very user friendly! Where is the place to report a problem!? I have been billed for an in-app purchase but not had the goods - I received an error message telling my I hadn't been charged at the time and now it is on my bill! What can I do?
You can try contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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My kids now each have an itouch, should we all have different apple ids even if I am paying for all itunes and app store purchases? what about icloud? I would like to share itunes and app purchases, but not necessarily photos...help please!
The recommended solution for most families is to share the same Apple ID for iTunes and App Store purchases, so you can share your purchases, but us different IDs for iMessage, FaceTime and iCloud. With this arrangement, each person can automatically download purchases made on the shared ID (by turning this feature on in Settings>iTunes & App Stores), while keeping their FaceTime calls, text messages and iCloud data (including photo stream) separated. There is no requirement that the ID you use for purchasing be the same as the ID you use for these other services.
This article: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/. -
Rented a movie, watched it download, now I can't find how to play it. It shows in my purchases, but not my library. How do I find it to play?
I have looked in the sidebar, and don't see a "rented" tab at all, and my movies section is still empty. Am I looking in the wrong place? Big blue sidebar on the left? Thanks!
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trying to download an instal ios 7 on my iphone 4s, after half an hour into the download it came up with a message saying failed and everytime i try again the download doesnt start. tried downloading from itunes aswel but not working. anyone know why?
The servers are overloaded. There are a hundred million people all trying to download iOS 7 at one time. Try again later
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Error windows keep popping up on our laptop (Windows) it has to do with MobileMe. Trying to uninstall but not able to. Now can't even open itunes???
MobileMe should be uninstalled. See note 2 of Troubleshooting issues with iTunes for Windows updates.
tt2 -
Songs that I have purchased and downloaded show in the Playlist folder under "Purchased", but not in the Library under Artist, Album etc:. What do I need to do to have them show under Artist, etc;?
Download the free iTunes Single of the Week...
Sounds a bit voodoo I know, but it has a good strike rate.
tt2 -
My purchases are only in "purchases" but not in Mediathek Music
My purchases are only in "purchases" but not in Mediathek Music. How to move them to the Mediathek?
BR WolfgangOh, rats. Do I need to remove the folder that I published to? I'm not even sure where to find it. I have republished successfully with the comments still in iweb but they don't show up on-line. I'd really like to get them back on if possible.
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I downloaded my previous purchases but not all of them were there. Where can I find them?
I got a new computer, authorized it on my account, and downloaded some of my previous purchases but not all of them showed up. Is there any way I could get them? How would I do that?
its in the iphone but when i want to complete the video the previous clips r not found it tells me the origional clip is not found
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My iphone 4s will not turn on, It was working properly and then I noticed the battery was at 1% I then proceeded to charge my phone like normal but nothing happened. The phone was unable to turn back on it's been two hours I already, tried to reset but nothing works. I tried different chargers, my ihome nothing is working.
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