Hi, I'm trying to shut down the phone in the normal way (the Sleep / Wake button and hold down on the Close tab) turns off the display after a while yet, but the phone turns off completely opens up the phone to come out after the apple logo .. What is the

Hi, I'm trying to shut down the phone in the normal way (the Sleep / Wake button and hold down on the Close tab) turns off the display after a while yet, but the phone turns off completely opens up the phone to come out after the apple logo .. What is the reason I'd appreciate if you help how to fix it ...pleasa help me

Doing those doesn't turn off your phone?
As stated hold down the top button only until you see the red slider to power off your phone.
If that doesn't work then take it to Apple and see what they say.

Similar Messages

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  • HT4623 i am updating to ios 6.1 but i dont want immediatly i have shut down my iphone by holding sleep wake button and home button and cracks from that time and its not restarting

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    HarryAustralia wrote:
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  • My iphone is showing the apple pic so i Pressed both home and sleep/wake buttons until the Apple logo appears, then release the sleep/wake button and continue pressing the home button alone until iTunes detects and Recoveys but it is gives an error 1051

    my phone was showing the apple pic when i eraseed all content and settings so i did Pressed both home and sleep/wake buttons until the Apple logo appeared, then released the sleep/wake button and continued pressing the home button alone until iTunes detected the phone in Recovery Mode but an error is coming (1015) plz help me!!!!

    plug into itunes and take it from there
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    my phone is frozen and wont respond to holding the sleep/wake button and the home button how do i unfreeze it?

    See Here for
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    http://support.apple.com/kb/ht1430

  • HT201263 When my Ipod touch is in autolock I can only restart the device holding the sleep/wake button and home button at the same time for 10 seconds.  While in auto-lock it is using battery power and will do so until the battery is drained.  Whats wrong

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    - Try a reset. Nothing is lost:
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    - Connect the iPod to your computer and try to restore via iTunes. Try placing in Recovery mode if necessary to restore.
    - If you can't turn the iPod completely off, let the batter fully drain. After charging for at lerast anhour try again
    - If still not successful time for an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

  • When I hold the sleep wake button and the top right button nothing happens

    Hi,
    I tried to reset my iphone4 and when I hold down the sleep/wake button and top right buttom the phone looks like it will reset but has now been stuck with the apple logo for the past hour...when I repeat that it stays the same...Please help me seems to be stuck, when I plug it into my laptop it doesnt recognise it...

    Try Recovery Mode... http://support.apple.com/kb/HT1808

  • HT201371 does touching the home button wakes up the iPhone 5s or do we physically have to Click on Home Button or Sleep/Wake button and then use touch id?

    does touching the home button wakes up the iphone 5S or do we physically have to Click on Home Button or Sleep/Wake button and then use touch id?
    What I am trying to say is that each time I have to click on the home button to wake up the iphone 5s and then it scans my print and logs me in the phone however I was hoping that by just putting the finger on the button will do the whole thing of waking up + unlocking the phone,
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    It sounds like it is working the way it should be. You do have to click one of the two buttons. The closest thing to doing it as a single operation is to click the Home button but don't remove your finger from the button (i.e., leave your finger lightly on the button immediately after clicking it).

  • HT1414 my ipad with retina eye updated to IOs 7 not able to boot ....the normal way of pressing the sleep/wake button and the  home button does'nt work....any ideas i think that IOs 7 is a crap cos form the time i loaded it it was shaky...now my ipad is d

    my ipad with retina eye updated to IOs 7 not able to boot ....the normal way of pressing the sleep/wake button and the  home button does'nt work....any ideas i think that IOs 7 is a crap cos form the time i loaded it it was shaky...now my ipad is dead

    If it is one year old minus one day it is still under warranty. If it is more than a year since you purchased it then yes, the warranty has expired.
    Millions of iPads have been sold. Most continue to function long after their warranty has expired. Check the many requests about updating the iOS on the original iPad on these forums and you'll see that there are many iPads still working after three years. My iPad 2, which I had for over two years is still working well for my son in law who took it over from me when I bought a new one.
    Given that there will always be a few iPads that fail early. Most of those will be covered under warranty. But some will fail after the warranty has expired and before the owner expected it to. I'm sorry to hear that you are in this category. Take your iPad to an Apple store and have it looked at. They will provide you with alternatives, one of which is to purchase a like model to the one that failed at a discount. You can then know your options and make the best choice for you.

  • Press on Button and hold down

    when i press on Button and hold down i want to increment  _global.lines
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    Very Good Morning,
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  • HT201412 My ipad does not turn off...i tried pressing the Sleep/Wake button and Home button for 10 secs but no response. Also, the screen is not rotating on portrait or landscape view...any suggestions?

    My ipad does not turn off...i tried pressing the slep/wake button and home button for more than 10 secs but nothing hapened. Also, the screen is not rotating on portrait and landscape views...

    While this could potentially be a hardwar issue:
    Try a rest: Simultaneously hold down the Home and On buttons until the iPad shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the iPad back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray before doing the reset.
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  • My daughter tried to open a game on her Ipod touch and the screen went white and I can't get it to do ANYTHING...I've tried holding the sleep/wake button and it does NOTHING, still only a white screen.

    My daughter tried to play the My Horse game on her Ipod touch that she got for Christmas and when she opened the game it said something about sending "push notifications" and gave the choice of "don't allow" or "ok"...we chose "don't allow". After that the screen went white and now we cannot get the Ipod touch to respond to anything. I tried holding the sleep/wake button to try to restart it and it doesn't seem to work. Any suggestions to get this device working again???

    Try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If that doesn't work, try a Restore:
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  • Any idea why a 3 month old new IPad won't turn on?  It has been charged today and was working perfectly last night while I used it to read a book.  I have tried both the sleep/wake button and the on/off button on the front.  Nothing is happening.

    Any idea why a 3 month old Ipad will not turn on?  It has been charged and I haved tried the sleep/mute button and the on/off button on the front.  Nothing is
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    1. Hold both the Sleep/Wake and Home button down together
    2. For 10 to 15 seconds
    3. Until you see the Apple logo
    4. Ignore the red slider
    Note: Repeat it if it doesn't work the first time

  • Tried to do updates, now frozen with apple symbol on screen. Can only shut off by pushing both sleep/wake button and power

    We have a 32 gb iPad, slow but sure. Just tried to do restore from cloud and now it's frozen. Shut off with power button and wake/sleep only and all I get is the apple symbol when I restart it. Stuck.

    If reset doesn't work, try and force iPad into Recovery Mode
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    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
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    3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
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    Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.

  • HT1212 Because it says ipod disabled I cant get it to reset, i try holding down the sleep/wake button and home or either or and nothing happens.  what now?

    The i pod is disabled I cant conect to i tunes because it says to enter password.   I have followed the steps to try a hard reset by holding down just the sleep/wake button or that and home button till the slidder bar showes which is not happening   it has the lock symbol in the middle top screen of the red bar so i cant even get it to unlock.... any suggestions on how to shut this thing off so i can get it into recovery mode to reset it?

    Try placing the iPod in ecovery mode and then restoring the iPod via iTunes.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    Next would beto wait for the battery to fully drain and the charge and try again.

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