Hi i made my itunes account around 5 years ago and i cannot rember the answers to my security question what can i do

hi i made my itunes account around 5 years ago and i cannot rember the answers to my security question what can i do

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  • My itunes account has been block due to i forgot the answer of my security question

    My itunes account has been block due to i forgot the answer of my security question

    If changing your password does not solve then contact itunes support

  • I no longer have access to my icloud email and don't know the answers to my security questions. Does anyone know how to work around this to reset my icloud ID without losing my info? I haven't backed up in a year because of this.

    I no longer have access to my icloud email and don't know the answers to my security questions. Does anyone know how to work around this to reset my icloud ID without losing my info? I haven't backed up in a year because of this.

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (123381)

  • I recently put money on my itunes account but the problem is when i went to purchase music the credit card information needed to be deleted and i forgot the answers to my security questions what do i do?

    I  recently put money on my itunes account but the problem is when i went to purchase music the credit card information needed to be deleted and i forgot the answers to my security questions what do i do? I was told by a friend of mine that all i had to do was call apple support and i would be able to re start the secruity answers.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96653)

  • HT201363 I cannot find the answers to my security questions for Itunes and cannot figure out how to reset them

    I cannot find the answers to my security questions for ITunes and cannot figure out how to reset the questions.

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105414)

  • HT4539 I cannot remember the answer to my security questions, so now I cannot purchase from iTunes

    I cannot remember the answer to my security questions, so now I cannot purchase from the iTunes store. Incidentally, I remember my password and can connect on my iPad.

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use.
    If you also can't remember your iTunes account's password then you can try getting it reset via http://iforgot.apple.com or by contacting support via the HT5699 link above

  • Still  cant use my itunes since i dont rember the answer to my security questions

    BEen teying to change my answer to the security question still fail to do so. Till dates i cant use my itunes to buy anything. Such a waste. did try to change but fail to do so. Need help

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (108570)

  • I'm so annoyed because I do not remember my security questions. I made my Apple ID 5 years ago and it is impossible for me to remember these questions. I've tried to reset them but I don't remember the password to my original email adress to reset them.

    I'm very annoyed with this. I have tried countless times to recover my security question answers, but they were made years ago. I do not understand want to do because when I do go to reset them, I can't remember my email address I used to set up my whole Apple ID. I just want to buy music and apps. Please help me?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • I'm having trouble with my account and purchasing off the store. I cannot remember the answers to my security questions and I cannot seem to link with a rescue email, if I ever had set one up. What should I do?

    Any help?

    Hi and Welcome to the Community!
    I recommend that you attempt to boot into Safe Mode:
    KB17877 How to start a BlackBerry smartphone in Safe Mode
    It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
    If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
    But if the behavior continues in Safe Mode, then you may need to consider more drastic actions -- WIPE, OS Reload, BBSAK Wipe/Reload, and the "Bare Bones" OS Reload Process. To prepare, you should be sure that you have a full backup to your PC...please review the Backup link in my auto-sig on this post for instructions.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • HT2534 how do I change the answers to my security questions for my app account?

    I cannot remember the answers to my security questions. How do I reset them?

    I believe that Apple are in the process of automatically setting any questions that have not been previously set up by the account owner ... "At this time, the security questions which appear are pre-set by Apple and may not be able to be answered, due to them being automatically issued."
    The only way of resetting these is by enquiring (I used expresslane for itunes, i think the same link as above), they will email back (within 24 hours) and ask some questions and when you answer they will reset the security questions.  Check your spam folder as my responses were sent to Spam by google.

  • HT1222 I can't remember the answers to my security questions because I made the account like 10 years ago. Because of this I can't purchase anything on my new MacBook Pro. Is there a way that I can get the answers emailed to me or reset them?

    I can't remember the answers to my security questions because I made the account like 10 years ago. Because of this I can't purchase anything on my new MacBook Pro. Is there a way that I can get the answers emailed to me or reset them?

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • HT5312 When I made my Itunes account, I didn't type in a rescue email address. Now my computer is saying that I have to type in the answers to my security questions, but I can't remember them. But, since I don't have a rescue email, I can't find out the a

    When I made my Itunes account, I didn't type in a rescue email address. Now, whenever I try to buy music, it says that "since this is the first time buying music on this computer, you must enter the answers to your security questions". But, first, I've always bought music on this computer. Second, I can't remember the answers to my security questions. But I can't reset them, because I don't have a rescue email address. What do I do?

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • I created my itunes account YEARS ago!! And I can't remember the answers to my security questions? Because I cannot remember the answers I cannot make purchases in the app store. Please help me create new security questions.

    I created my itunes account YEARS ago!! And I can't remember the answers to my security questions? Because I cannot remember the answers I cannot make purchases in the app store. Please help me create new security questions. Please help me.

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps you get the questions reset :https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing the number for Apple  in your country and ask to talk to the Account Security Team : http://support.apple.com/kb/HE57

  • My kids set up itune account on my computer and no one remembers the password.  I want to start my own itunes account, but I would like to get some of the music off this account.  Any suggestions?

    my kids set up itune account on my computer years ago and no one remembers the password.  They started new accounts on their macs.   I want to start my own itunes account, but I would like to get some of the music off this account.  Any suggestions?

    The easiest way would probably be to recover the data of the old account and change it to match your current info, after that you can continue to use the account without any problems. To recover your account go to: Apple - My Apple ID
    Alternatively if you want to start a new account do it and then contact iTunes support to see if the y can transfer your purchases (I know of cases on which they have done it)

  • HT1206 How do I find out an OLD password from 2006-2008. I have 3,000 pieces of music purchased from iTunes during those years that cannot be authorized because I cannot remember the password from that era. What can I do?

    How do I find out an OLD password from 2006-2008. I have 3,000 pieces of music purchased from iTunes during those years that cannot be authorized because I cannot remember the password from that era. What can I do?

    If you can't remember your password or security answers and don't have access to the email address (you didn't have a rescue email address on the account ?) then you can try contacting Support in your country and seeing if you can get the password reset and access to the account : http://support.apple.com/kb/HT5699 (they should also be able to reset the security questions)
    If you can then update the primary email address on the account to be an address that you have access to.

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