Hi, I need help in refunding

I have been charged for $114 for 2 games which is not even on my iPhone, I m really stress out, I am contacting the customer services but no use please help me

You should post this in the iphone forum.

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Need help on refund

I just got a Macbook Pro Retina display for $1792.22 for my birthday from my father but I don't really need it. My father has put the receipt under my mothers name (English Name) but her legal name on her credit card and everything is (chinese name). I have the receipt as a copy. Can I still return the Macbook Pro? It says i can return until January 18. If you require additional info just post and Ill see it.

This is a User-to-User forum. No one here speaks for Apple, Inc.
You should contact Customer Service in your country (shown under the "Contact Us" page -- the link appears at the bottom of almost every page).

Need help with student verification

My daughter bought Adobe Acrobat XI Pro on Amazon new and then we followed the directions on Adobe to verify she is a student in high school. It has been 3 days and we still have not recieved the activation code to use our product? The Adobe support is horrible (I have been on the phone for hours with no one ever answering) and there is nowhere to submit a ticket.

Unfortunately there is no one in the forums that can do much to help you since most of us are product users like your daughter, and any employees here do not have much ability to process anything in your favor beyond possibly checking a status.
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Get chat help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
Another good resource for getting information is the student and teacher edition information forum:
http://forums.adobe.com/community/download_install_setup/student_and_teacher_edition_infor mation_?view=discussions

I need help contacting someone that can help me find who the previous owner was who set up my iphone 5s, there is an activation lock and i need to contact the owners. help??? i think the iphone was stolen and then sold to me

i think my iphone was stolen before being sold to me, i need help finding out who the original owner was to unlock the phone. any ideas on numbers i could ring? im super gutted

If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.

I need help with my bill

We have put together a few FAQs to help with some of the questions you might have about your BT bill.
Please click on the links below to find the answer you're looking for:
I don’t understand my bill – what do all these charges mean?
Help with my rental charges
__ (i) Where can I find a breakdown of my BT rental charges?
__ (ii) I recently changed my package and think I've been charged twice
I need help with my bill
Why is my bill higher than normal?
I thought the calls in my Calling Plan were free - why have I been charged?
Can I view my BT bill online at My BT?
What do I do if I want to change or cancel my BT package?
Check below for is a list of our archived billing posts:
How to get the most from your online account
Why go paper-free?
Live Chat - Connect to a billing advisor
Your Bill explained
How to get the most from your MyBT account and reasons to go paperfree
Stephanie
Stephanie
BTCare Community Manager
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Where can I find a breakdown of my BT rental charges?
The rental charges (sometimes called service charges) shown on your bill are for line rental, plus any additional services such as Calling Features. You're charged for these in advance.
You can view your current rental charges online when you sign up for My BT.
I recently changed my package and think I've been charged twice
When you change your telephone calling plan, calling feature, broadband or BT Vision package, you may get a bill that's confusing or looks like you've been charged twice.
Don't worry, you won't be charged twice. We charge in advance for our services, so you'll see charges for both your old and new services on the bill, even though your old service has been cancelled. You'll be refunded what you paid in advance for your old service on the same bill that shows the advance charges for your new service.
This can also happen when we rename or re-price our products and services. You should see that you've been refunded for the old product name and then charged the same price for the new product name.
Example:
Below is an example of what you might see if you change your package after your bill is issued.
Mr. Smith is on the Unlimited Evening and Weekend Plan and is charged in advance for his service. This is shown on the bill he gets every three months.
Mr. Smith's bill is issued on 1st May and will show the standard advance charges from 1st May to the 31st July, as shown below.
On the May 23rd Mr. Smith calls BT to change from the Unlimited Evening and Weekend Plan to the Unlimited Anytime Plan. Because he's already been charged for the Unlimited Evening and Weekend Plan on the bill from the 1st May, the changes he's made will be shown on his next bill.
When Mr. Smith's next bill is produced on 1st August, he can see the changes to his rental charges. You can see from the highlighted area on the bill pictured below that Mr. Smith has been refunded the charges he's paid in advance for his old Unlimited Evening and Weekend Plan.
This refund is from the time Mr. Smith changed the package (23rd May) until the end of the previous billing period (31st July). The refunded amount shows as -£35.63.
Stephanie
BTCare Community Manager
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

ITunes App Store Gift Card, I need help, really.

Okay, so I got two iTunes giftcards for Christmas, yes a while ago. But now, I needed the iTunes cash, so I redeemed them. Well, the first one, was $10, I got my money fine. Now, this one is $15. Now, here's the problem, I need help. I have two major things to say, first off, I peeled the stupid label off (I think peel it stupid, it should be scratch) and some parts of the letters got peeled off, but that's not the huge issue. The issue is I think some whole number/letters got peeled off, because the code is like thing NNNNN NNNNNNN NNN. Okay, I'm not saying the code, for obvious reason, but "N" just means number or letter. So basically there are 5 characters, space, 7 characters, space, then 3. I think this is odd, because my other code was on whole code, not spaces. Also, the spaces have room for other characters. Some letters are also messed up a bit, like an "M" is losing a bit of the leg to the right. Then a S, is missing basically a whole half. Now, can someone tell me if the code for App Store is supposed to be 5, 7, 3. If not, can I get a refund, or a new card from Apple?

Click here and submit a request.
(56608)

HT3702 need help with purchase please!!!

My husband mistakenly hit the purchase button las night for an apple app and now it has been taken out of our account, but was deleted off the phone as soon has he realized that he hit the purchase button how do we get a refund please we need HELP!!!

All sales are final
You can try contacting itunes and asking for an exception

I bought apps from apps store,my money was taken and den I downloaded the pass buh 2 didn't work .it told me iTunes failed to install app,the apps were the dark knight rises(batman) and asphalt 7 I need help plss am using iPad 2

bought apps from apps store,my money was taken and den I downloaded the apps buh 2 didn't work .it told me iTunes failed to install app,the apps are the dark knight rises(batman) and asphalt 7 I need help plss am using iPad 2

Although iTune terms says that all sales are final. You can try explaining to get a refund.
http://www.apple.com/support/itunes/contact/

HT5624 I need help I don't know what to do.

Ok so I bought an iPhone from a friend and I want to reset it back to its factory mode but he doesn't know the password he used to protect it from being resetted. I need help I don't know what to do.

This friend needs to either log into the device to remove activation lock, remove the device from iCloud.com, or reset their Apple ID password to allow doing either of the previous two options.
There is simply no way to bypass activation lock. If this friend cannot or willnot work with you to remove the activation lock, return the device for a refund. The device is useless without the password to remove activation lock.

Need help to develop Pythagoras theorem-

Hi i need help to develop proofs 2,3,4
of pythagoras theorems in java as demonstrations
These are applets can anyone help me with it or give me an idea of how to go about developing it -
the site is the following
http://www.uni-koeln.de/ew-fak/Mathe/Projekte/VisuPro/pythagoras/pythagoras.html
then double click on the screen to make it start

Pardon my ASCII art, but I've always liked the following, simple, geometric proof:
     a                   b
---------------------------------------+
|       |                                |
a|   I   |              II                |
|       |                                |
---------------------------------------+
|       |                                |
|       |                                |
|       |                                |
|       |                                |
|       |                                |
b| IV   |              III               |
|       |                                |
|       |                                |
|       |                                |
|       |                                |
|       |                                |
|       |                                |
---------------------------------------+It almost goes without saying that I+II+III+IV == (a+b)^2, and II == IV == a*b,
I == a*a and III == b*b, showing that (a+b)^2 == a^2+a*b+a*b+b^2.
I hope the following sketch makes sense, stand back, ASCII art alert again:     a                   b
---------------------------------------+
|               .             VI         |
|     .                 .                |a
| V                               .      |
|                                        +
|                                        |
|   .                                    |
b|                                     . |
|                                        |
|                  IX                    |
| .                                      |
|                                    .   |b
|                                        |
+                                        |
|      .                                 |
a|               .                  . VII |
| VIII                   .              |
---------------------------------------+
                 a                    bThe total area equals (a+b)^2 again and equals the sum of the smaller areas:
(a+b)^2 == V+VI+VII+VIII+IX. Let area IX be c^2 for whatever c may be.
V+VII == VI+VIII == a*b, so a^2+b^2+2*ab= c^2+2*a*b; IOW a^2+b^2 == c^2
Given this fundamental result, the others can easily be derived from this one,
or did I answer a question you didn't ask?
kind regards,
Jos

I need help to find and open a job app that I exported, was able to fill out and sign and saved and now can't open it? What did I do wrong?

I need help to find and open a job app that I exported, was able to fill out and sign and saved and now can't open it? What did I do wrong?

What file format did you export it to?

Need help to open audios attached in a PDF file

Hello
I just need help. I have ordered a reviewer online that has audios and texts in a pdf file. I was told to download the latest adobe reader on my computer. I have done the same thing on my ipad mini. I am not so technical with regards to these things. Therefore I need help. I can access the audios on my computer but not on my ipad.
I want to listen to audios with scripts or texts on them so i can listen to them when i am on the go. I was also informed that these files should work in any device. How come the audios doesnt work on my ipad.
Please help me on what to do.
Thanks

Audio and video are not currently support on Adobe Reader. :-<
You need to buy a PDF reader that supports them. My suggestion is PDF Expert from Readdle ($US 9.99)

Need help to open and look for file by name

Hi,
Im needing help to open a folder and look for a file (.txt) on this directory by his name ... The user ll type the partial name of file , and i need look for this file on the folder , and delete it ....
How can i look for the file by his name ?
Thx =)

Hi ,
Sry ,, let me explain again ... I ll set the name of the files in the follow order ... Name_Serial_date_chanel.sxc ..
The user ll type the serial that he wants delete ...
I already figured out what i need guys .. thx for the help ^^
I used List Directory on advanced IO , to list all .. the Name is the same for all ... then i used Name_ concateneted with Serial(typed)* .. this command serial* ll list all serials equal the typed , in my case , ll exist only one , cuz its a count this serial .Then i pass the path to the delete , and its done !
Thx ^^

I need help, my ipod touch is not recognized by windows as a harddisk

i need help, my ipod touch is not recognized by windows like a memory card or a harddisk.
i would like to transfer the files from pc to my ipod touch without useing itunes.
as i see theres some people here that theires ipod touch are recongnzed as a digitl camra, mine is reconzied as nothing, some help plz.
Message was edited by: B0Om

B0Om wrote:
ok but i still dont understed, only my itnes recongnize my ipod, when i go to " my cumputer, it dosent show up there, not even as a digital camra
Your Touch is working correctly. Currently, without unsupported third party hacks, the Touch has NO disc mode. It will only show up in iTunes.
how do i put programes and games in my ipod touch
Right now, you don't. The SDK is scheduled to be released in Feburary. Then developers will be able to write programs that will be loadable.

Weird error message need help..

SO.. i havent updated my itunes in a while because i keep getting this weird message.. it comes up when im almost done installing the newest/newer versions of itunes. it says
"the feature you are trying to use is on a network resource that is unavailable" "click ok to try again or enter an alternate path to a folder containing the installation package 'iTunes.msi' in the box below"
now when ever i choose a file from the browse box it replies with this message "the file 'xxx' is not a valid installation package for the product iTunes. try to find the installation package iTunes.msi in a folder from which you can install iTunes."
no idea need help thanks
~~~lake
Message was edited by: DarkxFlamexCaster
Message was edited by: DarkxFlamexCaster

+it comes up when im almost done installing the newest/newer versions of itunes. it says+ +"the feature you are trying to use is on a network resource that is unavailable" "click ok to try again or enter an alternate path to a folder containing the installation package 'iTunes.msi' in the box below"+
With that one, let's try the following procedure.
First, head into your Add/Remove programs and uninstall your QuickTime. If it goes, good. If it doesn't, we'll just attend to it when we attend to iTunes.
Next, download and install the Windows Installer CleanUp utility:
Description of the Windows Installer CleanUp Utility
Now launch Windows Installer CleanUp ("Start > All Programs > Windows Install Clean Up"), find any iTunes and/or QuickTime entries in the list of programs in CleanUp, select those entries, and click “remove”.
Next, we'll manually remove any leftover iTunes or QuickTime program files:
(1) Open Local Disk (C:) in Computer or whichever disk programs are installed on.
(2) Open the Program Files folder.
(3) Right-click the iTunes folder and select Delete and choose Yes when asked to confirm the deletion.
(4) Right-click the QuickTime folder and select Delete and choose Yes when asked to confirm the deletion. (Note: This folder may have already been deleted if QuickTime was successfully removed using Add/Remove Programs earlier.)
(5) Delete the QuickTime and QuicktimeVR files located in the C:\Windows\system32\ folder. Click Continue if Windows needs confirmation or permission to continue. (Note: These files may have already been deleted if QuickTime was successfully removed using Add/Remove Programs earlier.)
(6) Right-click on the Recycle Bin and on the shortcut menu, click Empty Recycle Bin.
(7) Restart your computer.
Now try another iTunes install. Does it go through properly now?

Hi, I need help in refunding

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