Hi, i purchase 1 creative cloud and 1 premiere, how select which license is active?
Hi, i purchase 1 creative cloud and 1 premiere, but in the same account, how i can select what license will be active in my computers?
The CC will be active as long as you make payments, in case you stop the payment & then try to use any CC app say for e.g. Photo shop, it will not work though it can be seen as installed.
The Premier is one time purchase with serial number & is active as long you use it as per the end user license agreement.
Regards
Rajshree
Similar Messages
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I recently purchased the creative cloud and installed photoshop but now when I go to open the application it tells me theres a configuration error. It suggests restarting or contacting customer support but I thought I'd try this first. the error code is error: 213:19. Does anyone seeing this please have any advice on what to do?
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
I've purchased the Creative Cloud and the payment was pending. I log out and log in with a diferent PC, but now my account doesn't have any payment pending and it's all trial. What happend? Thks
I am not doing it in ITunes, but i did down load the song from ITunes. I loaded the song on to my Nano, but in my menu selections it doesn't show the song or the artist in any search format. However, when i plug in my nano to my PC I see the Nano library on my PC drive listings and that song and artist are there. I can click on the song and it will play in Windows media on my work PC. I did notice that the format for most all the songs in my library on my Nano are MPEG - 4 audio Files.
Thanks for your help, Mel -
Just purchased Adobe Creative Cloud and InDesign says start trial?
Hello,
I've just purchased the full package of Creative Cloud and just tried to install InDesign and now it says 'Start Trial' next to it in the Creative Cloud Menu?
When I launch the InDesign it says Sign In required and then it takes me to a serial number screen?
Help!!!Aeroalex please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html to resolve the connection error preventing your membership from being authorized.
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also having same problems with Photoshop, Illustrator, etc.
Heterohilfiger do you receive any specific error messages? Are you on a managed network? I would recommend you begin by reviewing the installation logs for error messages. You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors you discover to this discussion.
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I recently downloaded a trial version of photoshop but I can't find a simple enough way to start it. I'm signed in but when I press the "get started" button it brings up the purchase options. I just want to run the trial for now. Any ideas?
Jacobm51486856 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing your membership from being authorized.
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I have purchase a Creative Cloud Membership yet my programs have expired trials?
I have purchased the Creative Cloud and my photoshop, illustrator and indesign are all telling me that my trial has expired.
What trial? I have paid to have creative cloud for a year?! Please help.Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
Have purchased complete Creative Cloud only trial versions appearing
Just purchased the Creative Cloud and when i go to download apps. Only the trial version is available. Anyone know what to do?
Are you getting "download trial " option on website, then try to sign out and sign in back from your Adobe account once, it may help sometimes.
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If I purchase Adobe Creative Cloud for student, can I have the programmes on both my laptop and desktop for the same price?
Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac does not matter... 2 on the same operating system, or 1 on each -
After I purchased the creative cloud, I receive an error message when trying to use premier pro cc 2014. It states "Adobe Premiere Pro 2014.2 has stopped working. A problem has caused it to stop working. Windows will close the program and notify you of a solution." When I used the trial I never received this message. Now after purchasing it I receive this error each time I open PP and am unable to use. it. Any ideas or support to fix this issue?
What does the detailed crash report say?
And have you updated your video card drivers from the GPU maker's website? (most crashes on launch are due to bugs in out of date video card drivers) -
After installing Windows 8, I am unable to download the creative cloud and the program I purchased for school.
I purchased photoshop for my computer. I updated my computer's operating system. I logged into adobe. I am unable to download the program again unless I pay again or use the trial.
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I have installed creative cloud and a trial version of illustrator on my laptop since then my IT department has purchase illustrator but is having problems installing it onto a PC workstation.
Hi, the problem is that my IT department was sent a link on his laptop to install Illustrator, however the request was for them to build me a workstation and install it on there. they have built the workstation and is having problem installing the CC desktop app on there, just to clarify would you be able to answer the following:
1) Do you have to have CC desktop app to install Illustrator from the given link?
2) If you have signed up & installed CC on your laptop, can you install illustrator on a workstation by simply installing the CC desktop app on the workstation, log into that with your username & activate the link to install illustrator, basically the provided link should not be specific to a computer or user?
Thanks -
I am on a trial version of InDesign in Creative Cloud and before I purchase need to know why and the files cannot be opened by others using CS6. Isn't Cloud compatible with CS6 design software?
Industry standard files such as JPEG are compatible with many brands/versions of programs
Proprietary files such as those created by InDesign are often not backwards compatible, due to new features in newer program versions
This is not unique to Adobe... MS Word DOCX files are not backwards compatible with earlier versions of MS Word -
I just purchased a Creative Cloud subscription and I was trying to install Photoshop, but I receive the error message 'Error Starting Creative Cloud - cookies dir: cannot make folder /cookies Permission denied (error 13)'
Hi Arjun and tphc,
try the solution I found and tested at this other thread:
http://forums.adobe.com/message/5628798
I think it could be helpful for you too!
Cheers,
Marco -
I just signed the creative cloud, and I'm not getting to use the purchased software. thank you
Rodrigo_1405 do you receive any specific error messages? For information on how to install the Adobe Creative applications included with your membership please see Creative Cloud Help | Install, update, or uninstall apps.
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