Hi, I purchased Acrobat Standard XI and received a mail thatthe order has been processed. Installation was fine, but I didn't receive the serial number.

If you purchased a subscription, there is no serial number. Sign in with your Adobe ID to license the software.

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Hi. Recently my iPad has been stolen I was wondering if I could give you the cereal code and try locate it or if you can wipe it or block it permanently so it cannot be used

Hi. Recently my iPad has been stolen I was wondering if I could give you the serial code and try locate it or if you can wipe it or block it permanently so it cannot be used

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
Unless you had Find My iPad enabled on it then there isn't any way to locate it. If you did have it enabled then you could try locating it either via http://icloud.com on a computer or Find My iPhone on another device - but that will only work if it's connected to a network and the device hasn't already been wiped and/or Find My iPad disabled on it (as your tagline shows iOS 7 then it should be harder to remove from your account).
You've reported it to the police ? You should also change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc., and if it was a cellular model then you should also contact your carrier.

I just deactivated adobe acrobat 8.0 standard version from an old laptop in order to install it on my new laptop, however when i enter the license number, it tells me it is invalid

I just deactivated adobe acrobat 8.0 standard version from an old laptop in order to install it on my new laptop, however when i enter the license number, it tells me it is invalid

Error "The serial number is not valid for this product" | Creative Suite

I spoke to someone at adobe who said they would cancel my two memberships as it was a misunderstanding and now i receive a mail saying money has been taken out my account. They reactivated my account without me doing it myself and then saying thank you fo

I spoke to someone at adobe who said they would cancel my two memberships as it was a misunderstanding and now i receive a mail saying money has been taken out my account. They reactivated my account without me doing it myself and then saying thank you for reactivating. FUMING!!!

Here are the 3 orders placed by you under the same Adobe ID.
Creative Cloud Photography plan (one-year)
Desktop Subscription
21-Nov-2014
Creative Cloud single-app membership for In Design (one-year)
Desktop Subscription
17-Nov-2014
Creative Cloud single-app membership for Illustrator (one-year)
Desktop Subscription
28-Oct-2014
You can use all of them but they can be activated twice only for e.g. if you install the photography plan on two computer as soon as you try to activate the illustrator CC , it will ask you to deactivate.
You should contact Adobe Support & get two of the order cancelled, since it is duplicate subscription so the renewals charges will be refunded back. You need to buy them under different Adobe ID to use them.
Regards
Rajshree

I just downloaded Photoshop Lightroom and didn't get the serial number.....how do I retrieve it to register?

Just downloaded the Photoshop Lightromm and didn't get the serial number....how do I retrieve it to register?

Please notice that the "Thank you for your order." page that appears after you complete the online purchase contains the necessary key. If you printed the page or still can view it (perhaps by tracking your order), look in the "Order Summary" table near the bottom where it says "iWork '08 Trial - Serial Number" there is a "Key" below the "Part Number". This key is of the form (at least for mine):
xxxx-xxxx-xxxx-xxxx-xxxx-xxx
This is what can be entered into Numbers to unlock the trial. You do not need to wait for the email.

I have a new laptop and want to keepon using Adobe Pro X. I have downloaded the programe but adobe will not accept the serial number although I am a registered user .

I have a new laptop and want to keepon using Adobe Pro X. I have downloaded the programe but adobe will not accept the serial number although I am a registered user .

Hi tapanb34358563,
Could you please let me know what error prompts on your screen when you are trying to enter the serial number.
Have you bought subscription for Acrobat, if yes then you might need to sign in at "adobe.com" using your Adobe ID credentials to activate subscription.
Let me know.
Regards,
Anubha

Hi. I am trying to install the photoshop element 12 tryal for 30 days. But they are asking me the serial number and i don t have it.

hi. I am trying to install the photoshop element 12 tryal for 30 days. But they are asking me the serial number and i don t have it.

Peter,
Apple doesn't sell iWork that way anymore.
You have to get it from the Mac App Store if you want to purchase from Apple, or purchase a disk from a software retailler like Amazon. They're quite cheap online now.
If you do purchase an iWork '09 disk, you will need to trash the trial copy and any plist files it has generated before you install it.
Jerry

My MacBook Pro was stolen last night. I need the serial number. It is not showing up on my devices list. My iPads and iPhones are. I have used it to to sync my phones and pads as well having it registered with apple. Any thoughts? Thanks

My MacBook Pro was stolen last night. I need the serial number. It is not showing up on my devices list. My iPads and iPhones are. I have used it to to sync my phones and pads as well having it registered with apple. Any thoughts? Thanks

Click here: https://supportprofile.apple.com/MySupportProfile.do
SIgn in with your Apple ID, the same one you used to access this support forum.
Hopefully, you will see a list of all the devices you registered with your Apple ID, including their serial numbers. Let me know how this works out.
Edit to add: If you enabled "find my imac" on your Pro, you ought to be able to remotely lock it, or even wipe its memory. Click http://www.icloud.com/ sign in with your Apple ID and click the big green "find my iPhone" icon (nevermind the name, it will find all your devices provided they're running Lion or iOS 5).
Then file a police report and nail the b*****d.

I have had to reinstall my Adobe creative suite 6 Standard but when I key in the serial number it asked for the serial number of a qualifying product?

I have had to reinstall my Adobe creative suite 6 Standard but when I key in the serial number it asked for the serial number of a qualifying product?

It's asking you or prompting you to input the old serial number of the version that you used to upgrade to your new version.

I am trying to install Photoshop Elements 12 but it won't accept the serial number and tells me to contact customer support. What do I do?

I am trying to install Photoshop Elements 12 but it won't accept the serial number and tells me to contact customer support. What do I do?

Designerdan21 are you still facing difficulties utilizing your serial number for Photoshop Elements 12? If so then please contact our support team at Adobe - Contact Support – Download and Installation. I would also recommend reviewing Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

I uninstalled the illustrator and try to reinstall it, But I can't use the serial number that i got before to activate it.

I have a creative suite 6 Design & Premium (student and teacher).
Today something wrong with the illustrator, it didn't work at all. So i uninstall it.
Now i am trying to reinstall it, But I can't use the serial number that i got before to activate it. What should i do?
thank you!

if you see an invalid message, Error "The serial number is not valid for this product" | Creative Suite
otherwise, quote the error message or attach a screenshot.

I lost my itouch (4th gen.) on Thursday at 6pm, and I would like as much feedback on ways to track it. How do I retrieve the serial number?

I lost my itouch (4th gen.) on Thursday at 6pm, and I would like as much feedback on ways to track it. How do I retrieve the serial number by launching itunes?

- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have to iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

TS1424 I tried to purchase on itunes store and it said "your apple id has been disabled". Do you know why and how do I fix it?

I tried to buy on itunes and it said" your apple id has been disabled".Do you know why and how do I fix it?

If changing your passwords does not solve, then contact itunes support

HT201210 I keep getting unknown error 3 when trying to restore my Iphone. On line and chat support won't accept my request as I can't open my phone to get the serial number

this evening has been torturous My phone said I needed to restore thru Itunes/support
I tried and keep getting UNKNOWN Error 3
I tried to get support but I can't open my phone to get the serial number.
Now WHAT????

I was doing some research on this problem for a friend and came across your post and thought I should share this:
https://discussions.apple.com/thread/5372052?start=30&tstart=0
Hopefully it helps, good luck.

I have an old version of Photoshop and wish to download it onto my new laptop but i can not find the serial number or a link to do this. can you help please.

I have an old version of photoshop and would like to install it on my new Laptop but I cant find the link or the serial number. can you help

Does your serial number show on your account page?
https://www.adobe.com/account.html for serial numbers on your Adobe page... or
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Hi, I purchased Acrobat Standard XI and received a mail thatthe order has been processed. Installation was fine, but I didn't receive the serial number.

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