Hi, I purchased itunes match in order to convert the previously purchased songs that reflected copyright and would not copy to other device. Ran itunes match however, I can not find a way to obtain my 62 matched songs to place on hard drive to copy.

Donna,
You have to delete the DRM copies from your library first.
See the section "Can I upgrade my previously purchased music to iTunes Plus?" in this guide: iTunes Store: iTunes Plus Frequently Asked Questions (FAQ)

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I need an automatic, real time back up to keep this from happening - I'm not happy my MacBook has crashed twice now. What is the best cloud system for Real Time backup? Thanks to anyone who can help me, I'm not the most astutde computer guy... James

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Regards.

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http://support.apple.com/kb/HT1379

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HT4623 im trying to transfer tones to my phone and the instructions say to open file menu and im not finding it is there an easier way

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Open itunes, connect iphone, select what you want, sync

ITunes is saying it can't find my music when I know it's there...

So... since I have a computer with only and 80GB hard drive, I bought a 160GB external hard drive to keep all of my iTunes stuff on it and that's even where my iTunes music folder is located.
I have about 5500 songs and 700 videos.
But for some reason it started saying it can't find a lot of my music.
Everything is on my external hard drive and I already checked if I accidentally deleted them. I didn't.
Some of my items it still has playable.
I can only listen/watch about 30% of my stuff.
The first time this happened I was about to call Apple and complain but it started working all the sudden.
This is the second time and has been a few days.
Nothing has changed.
I even reset my iTunes folder to the default location.
Then I put it back to normal: computer/WD Sync (F:)/iPod music and video.
The WD Sync is my external hard drive.
That didn't help.
I think it might have been because my computer used to call my external hard drive disk (E:), now it's calling it disk (F:).
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Message was edited by: iParis

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

I needed my computer wiped and backed up my itunes library but it was then corrupted. I can't find a way to re-download my TV show purchases..how do I do that?

I needed my computer wiped and backed up my itunes library but it was then corrupted. I can't find a way to re-download my TV show purchases..how do I do that?

You can't. Contact the iTunes Store and plead for mercy and see if they will let you download them again:
http://www.apple.com/support/itunes/contact.html?form=download&topic=Downloading %20iTunes%20Store%20Purchases&subtopic=Download%20errors

I cannot access iTunes songs showing in external hard drive

I recently closed my dropbox account and moved its content to an external hard drive. This included iTunes songs and now the songs and related albums no longer show in iTunes when I open it up, although I can see the individual songs (but not in albums) in the external hard drive. There are a limited number of albums still showing when I open up iTunes but they are albums I have recently added to iTunes.
However I can see the albums and tracks in the iTunes media folder on my Mac internal hard drive, but they do not show up when I actually open up Itunes.I have followed advice found on this website and have tried to move my iTunes folder to the external drive so all the music is in one place, but i keep getting an 'error code 50' message appearing. I have also tried to select the individual songs on the hard drive and move them to the media folder but there are no 'albums' to move them into and they just sit there as individual songs. I have a macbook air which is one year old and a WD My Passport ultra 1TB external hard drive. I am using OSX version 10.9.5 with 8GB of memory. As you can tell from my endeavours, I do not really understand the way iTunes works and it may be that the various songs and albums in the media folder need to be organised in a different way perhaps, so that they are visible when I open up iTunes?
As I have lots of space on my external hard drive and am running out of space on my Mac hard drive, ideally I would like all my iTunes folders to be held on my external drive, as it is always plugged in to my Mac, and for iTunes to be 'pointed' to the hard drive. Any advice please?
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Elizabeth

All kinds of things going on.
About the error code. Do you men "50" or do you mean "-50"? It is critical things get reported exactly here. Error -50 is a very unhelpful generic communications error with a number of possible causes. Something between the drive to which you are downloading and the drive from which it is all coming is not working correctly, with probably dozens of possibilities. I guess one simple possibility is if this is a brand new drive it likely came formatted for Windows use and needs reformatting for Mac.
Kappy's brief drive formatting instructions (12/2012) - https://discussions.apple.com/message/20571091#20571091
Pondini: Formatting, Partitioning, Verifying, and Repairing Disks... - http://pondini.org/OSX/Home.html, specifically http://pondini.org/OSX/DU1.html
Basic workings of iTunes. When you add a file to iTunes it puts the file in a specific location designated in you Media Folder preferences setting and makes a note in a database file (library.itl) of where it put it. When you want to play the track iTunes looks up where the file should be, goes there and plays that file. iTunes does not inventory its media folder for new additions. For iTunes to recognize tracks they have to be added to iTunes either by importing, dragging to iTunes, or dragging to the Automatically Add to iTunes folder. If files added to iTunes are later moved by you in Finder, particularly to another drive, iTunes loses track of them completely and give you a broken link indicator " ! ".
What are the iTunes library files? - http://support.apple.com/kb/HT1660
More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
Where are my iTunes files located? - http://support.apple.com/kb/ht1391
iTunes 9 [and later]: Understanding iTunes Media Organization - http://support.apple.com/kb/ht3847 - plus supplemental information about organizing to new structure https://discussions.apple.com/message/26404702#26404702
Image of folder structure and explanation of different iTunes versions (turingtest2 post) - https://discussions.apple.com/docs/DOC-7392 and making an iTunes library portable.
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Karenl33987234 I am sorry that you are facing difficulty contacting our support team. You should be able to chat with a member of our support team at Contact Customer Care. If this link does not work then I would recommend using a different web browser, smart phone, tablet, or computer to visit the page.
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is there a way we can change the path of the songs to an external hard drive when we move the songs over? also, is there a way to delete multiple songs easily?
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Last time I tried making a "library" that didn't work either.
On the topic of deleting multiple songs that are the same, is there an easier way then to select each one?
Seems to me apple isn't user friendly

Welcome to the world of digital media. Your can't really transfer it. I don't know what the rules are about transferring to your spouse but I do know that in some cases when you die, your heirs cannot inherit your digital media. This is why there is still an advantage to buying the CD since the usage rights belong to whomever holds the physical media.
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Also, I'm not a lawyer so don't take this as legal advice.

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but could not find a way to burn them to a DVD.
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Can iTunes be On Laptop & Song on a USB Hard Drive?

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1) I copied the iTunes Folder from in/on My PC > My Music -without consolidating
Not necessarily a problem but it's a good idea. Sorry I didn't add that step.
If you have items in your iTunes library and they are stored outside of /Music/iTunes/iTunes media folder, then you need to consolidate.
By default, everything is copied to this folder when you install iTunes. However, if you go to iTunes prefs > Advanced and uncheck *Copy files to iTunes media folder when adding to library* then items will not be put into this folder.
This is when you would need to consolidate.
Generally, it's more a precautionary step.
Should I point back to that Folder and "Consolidate" it? (next part too)
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After it finishes, quit iTunes.
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Hi, I purchased itunes match in order to convert the previously purchased songs that reflected copyright and would not copy to other device. Ran itunes match however, I can not find a way to obtain my 62 matched songs to place on hard drive to copy.

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