Hi I really want to change my security questions because I don't remember the answers and I go to send a email for the instructions but I don't receive the email that I sent so what should I do

Pleas help

Hi Aaronpadilla2810,
Thanks for visiting Apple Support Communities.
It sounds like you're following the right steps to reset your security questions, but you do not receive the rescue email. In a case like this, you can contact iTunes Store Support for help:
You'll need to contact iTunes Store support to have your questions and answers reset.
From:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
All the best,
Jeremy

Similar Messages

  • HT201363 I want to change my security questions because I can't remember it.

    Hello, I want to change my security questions because I can't remember it.
    Thank you.

    Apple ID: All about Apple ID security questions
    Duja wrote:
    Hello, I want to change my security questions because I can't remember it.
    Thank you.
    See Here.  Apple ID: Contacting Apple for help with Apple ID account security
    Ask to speak with the Account Security Team...
      Or Email Here  >  Apple  Support  iTunes Store  Contact

  • I need to Change my security questions because I don't know them how do I do this

    I need to change my security questions because I don't know them how can I do this

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • How do I change my security questions when I can't remember the answers I had

    How can I change my security question answers if I can't remember the answers? It keeps asking me to answer them but I don't remember and it won't let me buy anything on my new device?

    account security
    Please call apple @ 1-800-692-7753 in USA
    ask for the account security team
    you may want to add a credit card to your iTunes account  before calling; so they will have a way to verify your identity.
    Peace, Clyde
    check # for your country
    http://support.apple.com/kb/HE57

  • I want to reset my security questions, because I don't know them. I have 2 alternative emails registered with my account. How could I do it?

    I want to make purchases but I can't because it asks me for the security question which I do not know.

    alexisjo wrote:
    ... asks me for the security question which I do not know.
    See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

  • HT201303 I need to change my security question because I do not know the answer to the car question can someone help me please.

    the security question about which was your favorite car and least fav I cannot remmeber my answer how do i go about changing this or getting a new set up question ?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • Where do I go to change my security question because I don't remember the answers?

    ?

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • HT1918 signed into my account for Apple store, wanted to redo security questions because apparently i cant remember the answers i gave a long time ago

    Signed into my apple account, and tried to put in new answers for security questions.  I was asked for answers to security questions, but apparently my anwers are not exceptable..Are these answers case sensitive. I never wrote the answers down. So I can access my account but cant redo the security questions.Any help?

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • HT5312 hi  i want to change my security question because i no remenber  my security question i dont no what a i doing

    hi

    The page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • How do i change my security questions if i can not remember the awnsears

    i just got i pad got to download app it ask me to answear 2 question i can not remembet them how do i fix them

    I would advise you to switch to 2-step verification for exactly this reason: many people forget their security answers. You will see a link to set up this verification once you're logged into the Manage AppleID site.
    More info:
    Frequently asked questions about two-step verification for Apple ID - Apple Support
    Matt

  • HT5312 I need to change my security questions because I forgot them and I don't know how.

    I need to change my security questions because I can't remember them. how do I do it?

    Welcome to the Apple community.
    Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • HT5312 I want to change my security questions, but the option" forgot your answers? send reset security info email to" doesen show even if I answer mor than 3 questions, it's bloked for 8 hours

    I want to change my security questions, but the option" forgot your answers? send reset security info email to" doesen't show, and after I answer 3 wrong questions, it's bloked for 8 hours, how can I change the answer to this questions If the link doesen show on the aplle wb page?

    The 'send reset info' only shows if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If it's not showing then that implies that you haven't got one on your account, and you won't be able to add one until you can answer 2 of your security questions - in which case  see if the instructions on this user tip helps you get the questions reset : https://discussions.apple.com/docs/DOC-4551

  • HT5312 So, I'm trying to get the rescue email .. But this does nothing. There is no button or anything to fill in .. I don't want to call, I just want to change my security questions. How do I do this online??

    I want to change my security questions online .. How do I do that?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form. This generally requires calling.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103723)

  • I want to change my security question in my apple accnt. but the problem is, there is no Link shown that i could reset or change my security questions. please help!!

    i want to change my security question in my apple account. but the problem is, there is no Link shown that i could reset or change my security questions. please help!!

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (117399)

  • HT5622 i want to change my security questions.but the security questions reset is on an other email e dont know the email... how can i put a other email so i can reset it?

    i want to change my security questions.but the security questions reset is on an other email e dont know the email... how can i put a other email so i can reset it? and i got money on it

    If you don't have access to your rescue email account (you won't be able to change it until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

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