Hi, I recently left my computer on my car and drove into heavy traffic. After several hundred cars ran it over, I noted than I was unable to access my previously purchased copy of Photoshop Elements 10. How can I download a replacement copy?

Question

It's true.  I was loaded down like a mule, approaching my car, needing a free hand, and thinking "I'll just set this on the roof for a moment..."
I drove about 1/2 mile and turned left into rush-hour traffic.  No sound, no horns, no frantic hand gestures from fellow drivers, and no sinking feeling whatsoever for several minutes.  And then like that sudden stop at the end of long fall, it hit me.  I quickly turned around as though haste may matter - and it did.  Had five more minutes passed, there'd have been nothing larger than a grain-of-sand-sized evidence that my computer had once existed.  For the next 30 minutes, I dodged many hundreds of cars in my firm commitment to gather every last one of the 2,653 pieces that I would need for a successful reassembling.
At some point during my repair attempt, I noted that I was unable to access my previously purchased copies of Photoshop Elements 10 and Premiere Elements 10.
And since Dell.com's record of this purchase was apparently destroyed that day as well, I'm at a loss.  Unless... "Ok, maybe I actually registered this purchase at Adobe.com...  But that would be weird as I never do such things in the name of maintaining privacy at every chance I encounter... But, I'll try... yep, 'Forgot your password,' Click... of, 'Follow this link,' Click... Minor rush that it might work... Hope fading fast... Gone!"
When the only proof of purchase I can present is my promise that I did once purchase, is it possible for me to download these two programs without having to re-purchase?
I lost a lot of things that day... money, work, memories, la la la.  Apparently I've now lost my dignity as well as I plead with some faceless corporation for a freebie.
Does anyone at Adobe have a heart?  If so, I would invest my gratitude towards your benefit for the remainder of my years.

Answer 1

As long as you know your serial number you can download PSE from here:
Download Photoshop Elements products | 11, 10
If you don't know your serial number:
Find your serial number quickly