Hi i sync my iphone 4s with itunes. while it was updating, there was an error in between and the software update didnt complete. now my phone is not starting !!
not ABLE TO ACCESS MY IPHONE...ITS SHOWING CONNECT TO ITUNES
PLS SOMEBODY HELP...HAVE LOTS OF IMPORTANT DATA WHICH I DO NOT WANT TO LOSE
Similar Messages
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I get an error message when I sync my iPhone 5 with iTunes on my Windows 7 Samsung laptop. I recently backed up all of my data using Samsung Recovery Solution 5 to an external hard drive so that I could restore my laptop. I put all of my data back on the restored laptop and reinstalled iTunes. After the error message that says that certain items could not be found and the "sync" is finished I go back to my music in iTunes and there are exclamation marks next to many songs. I follow some instructions regarding the Edit - Preferences - Advanced settings and the exclamation marks go away until I try to sync my phone again. Then I get the same error message and the exclamation marks return. I have uninstalled and reinstalled iTunes and the same thing happens again. I am about to schedule an appointment with the Genius Bar but would like to avoid that if possible. Thank you in advance for any help.
Hello Courtney,
Thank you for the details of the issue you are experiencing when syncing your music to your iPhone. It sounds like iTunes is not able to locate the original file for the song to transfer it to your device. I recommend reviewing the following articles to locate you music files on your computer:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Erratic syncing on iPhone 5s with iTunes 11
I am going crazy trying to sync my iPhone 5s with iTunes 11.1.3.8. There is plenty of space as my iPhone is 64gb with apparantly 36.5gb available. Approx. 15.4gb of this is currently taken up by music, but it should be far more. I don't know if it is an iTunes problem or an iPhone problem - or both!
I've always added music to my iPhone manually by dragging folders on to the device in iTunes (with "manually manage music" ticked in the settings). This never used to cause any problems, and I prefer it to having all my music choices in iTunes as I have different devices with different capacity etc.
Since using my new iPhone, syncing is going wrong every time in strange and unpredictable ways:
1. Not all the music will sync, seemingly at random.
Some albums have the grey circle next to them and won't add whether I delete and re-add or not
Some albums had the grey circle but synced when I deleted and re-added (these are the same type of files and from the same source as the ones that still don't sync)
Some music suddenly shows up with the ! symbol and won't sync, for no reason - sometimes this is even a random selection of tracks on the same album stored in the same location.
Some music appears in iTunes as though it is on the device, but doesn't show in the iPhone e.g. out of dozens of Bowie songs only 2 show up on the phone
The last time I synced I added an audiobook of short stories, with each story as a track. When I went to listen to it this morning, around two thirds of the tracks had randomly disappeared. After syncing they seem to be back, but I have no idea why they vanished last time and if it will happen again.
Sometimes after syncing a whole playlist will have gone blank in the iPhone i.e. tracks aren't there, but when I connect to iTunes the playlist appears as it should be. Syncing sometimes fixes this, but might then empty another playlist...
2. I manually set compilation albums to "sort by album artist" e.g. changing my short stories audiobook to show under Artists as "Short Stories" rather than each author as an album with 1 track. At random, when I am looking through artists on my iPhone I notice that one or two albums have ungrouped, even though I didn't touch any settings in between.
3. When I'm connected to iTunes the usage bar at the bottom seems to fluctuate randomly sometimes. Currently, having just synced, it shows 15.4gb audio with 36.44gb free. Ok now I added 1 album which is 92.5mb and synced - just that one chance.. Usage bar now reads 21.76gb audio with 30.08gb free. Now I'm adding a 173mb folder of 2 albums and syncing. Usage bar now reads 15.51gb with 36.16gb free. Somehow after adding 3 albums and not changing anything else, I end up with more space than before??
I'm at a loss as to why iTunes/my iPhone is behaving so erratically. Perhaps the above are seperate, unrelated problems, but I'm writing them all here in case they are all linked to one problem.
I have tried syncing using the original cable and over wifi. Have also rebooted the phone and restarted, to no avail.
Please help me with some suggestions of what is going on and how to fix it? Let me know if you need any more info.Hit there tayls22,
It sounds as if you are having some issues with your ability to create a backup in iTunes of your iPhone, which prevents you from completing the sync process. I have an article for you that can help you troubleshoot this issue further, and it can be found below:
If you can't back up or restore your iPhone, iPad, or iPod using iTunes - Apple Support
http://support.apple.com/en-us/HT203271
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
How can I sync my iphone 3gs with iTunes?
How can sync My iPhone 3Gs with iTunes? My phone is activated, but not in service. It's connected to my computer and I have downloaded iTUNES onto my PC?
Please use the confidential forums created for this purpose:
iOS 5 beta -
Every time I sync my iPhone 4 with iTunes the number of my custom ring tones change. I have 7 custom ring tones listed. The first time it will load 1 of the ring tones and the next time it will load 3, The next time it will be back to 1. If I have assigned one of the custom ring tones and it does not get loaded it goes back to the ring tone that came with the phone. The last time itunes gave me 4 of the 7 so I have not tried to sync it again. I am using iTunes 10 (10.4.10), and windows 7.
Has anyone else had this problem??
Any ideas to what I need to do??Have you ever had all 7 of them synced before? Are these ringtones you made yourself? Is there a chance they could exceed 30 seconds in length? Is there a chance you have moved the original file location on the computer? May need the answers to a couple more questions to try and determine an answer.
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When I sync my iPhone 6 with iTunes I get a message on my phone that "One item could not sync. See iTunes for more information." How do I find out what item would not sync?
Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H. -
I can not sync my Iphone 4s with Itunes. I get a "required file can not be found" error. I went the apple stroe yesterday and they said a file may be corrupt. I have uninstalled and re-installed Itunes so it is up to date. ANy thoughts?
Anybody?
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Since few days I'm not able to sync my iPhone 5 with iTunes, what should I have to do?
Since few days I'm not able to sync my iPhone 5 with iTunes, what should I have to do?
No error message and nothing is happening.
But whenever I connect my phone iTunes is not detecting my iPhone.
But it works in old laptop which have old version of iTunes.
Presently I use Windows 8 OS and iTunes Version 11.1.4 -
while i sync my iphone 4 with itunes 10.5 ,it removes the new applications i have been installed on my phone!
please help my to sync my new applications with my PCUnfortunately just saying "OSX" isn't enough in this case because it applies to 10 different system versions.. You have to have at least OSX 10.6 (Snow Leopard).
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When i sync my iphone 4 with itunes, always show "determining apps to sync
when i sync my iphone 4 with itunes, always show "determining apps to sync
I've been experiencing the same problems, until my friend told me to manage my songs and albums manually instead of syncing it. to do that, connect your phone to the macbook via usb and go to 'songs', and scroll down. check the box that says 'manually manage songs and albums', and from there all you do is drag-and-drop your playlists into your iphone under the 'device' tabs. as for the random songs, uncheck the box that says 'automatically fill free space with songs'. hope this helps!
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I can no longer sync my iPhone 5 with 8.2 by wi-fi after installing Yosemite 10.10.2 and iTunes12.1.0.50. I can only sync by cable. Any solutions?
Hello Josephene,
Welcome to the Apple Support Communities!
I understand that after recently updating to the most recent versions of Mac OS X and iTunes. To troubleshoot iTunes Wi-Fi syncing not working as expected, please work through the suggested steps located in the attached article.
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi syncing - Apple Support
Have a great day,
Joe -
syncing my iphone 3gs with exchange server 2007. Is there a way to delete from iphone, without it deleting from my outlook ?
iCloud does not sync which apps are installed on each device. Deleting an app off of one device has no effect on the others.
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I just updated my itune on my PC and now it doesn't start. There was no error in installing/upgrading the software but once I rebut the computer the icon appeared but it wouldn't start the program. Did I loose all my music and data? How can I fix the problem? Thanks
Try this from MacFixIt as well:
In the case of drive directory damage or problems with permissions, the solution is usually to use Apple's Disk Utility to repair the disk. Of course, you won't be able to perform this operation normally (simply launching the Disk Utility application, located in Applications/Utilities, and initiating a disk repair) if your system will not startup. So two options exist:
* Insert your Mac OS X 10.4.x (Tiger) media (DVD or CD) and restart the computer while holding down the "C" key. Once the computer has booted from the installation disc, select "Utilities" from the menubar and open Disk Utility. Repair the disk, then quit Disk Utility and restart your system.
* Alternatively, you can repair the disk while booted in single user mode if you do not have access to a retail Mac OS X 10.4.x (Tiger) DVD/CD. To startup in single user mode, hold down the "Command" and "S" keys simultaneously at startup. Once properly booted, type the command fsck at the prompt. Repeat these process until no errors appear. -
i have erased my all phone contact list and then the message comes that it will be deleted with in an hour. but now my phone is not starting and only the apple logo appears on the screen. what should i do now..!
That number is for an apple server in the UK that is used for iMessage activation. A hidden SMS is snet to that number when you turn iMessage on and is used to verify your phone number. I suggest you turn iMessage off. In settings/phone turn on dial assist. Check with your carrier to see if you can send an international SMS as you end that possibility to activate iMessage. Rest your phone (Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).) then turn iMessage back on.
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I bought Ebey NEW Boxed (NEVER OPENED) 16GB Black Iphone 5 Virgin Mobile (USA) NO CONTRACT, want to use it in Europe, particularly in Ukraine, but for some reason now my phone does not see the Ukrainian GSM sim card. Please help to solve this problem.
Return it and get your money back. Virgin does not offer official unlocking, thus there's no way to get the phone officially unlocked for you to use it.
Sorry, but you wasted your money.
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