Hi, I tried to change my security questions on the internet. But, for some reason, the button to change them is not there! This is annoying as I have recently bought an iTunes voucher and now I cannot buy any new apps. Can anybody please help me!!

Security questions:
https://discussions.apple.com/docs/DOC-4551

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Apps tab of Creative Cloud desktop helper constantly displays "Download error. press retry or contact customer support". I've quit CC desktop helper, restarted computer, checked network settings, relogged in. Cannot download any new apps or updates. HELP

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Hello,
Adobe has brought these new links in this matter:
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My podcast is updated in the store, but for some reason won't update to my Podcasts App or to my subscriptions in iTunes. Can anyone tell me why?

I've been producing a podcast for a while now, and just recently had this problem. I've updated the rss feed and loaded new episodes to the podcast, but for some reason the episodes are showing up in the iTunes store when you search for the podcast, but the "Podcasts" app on my iPhone isn't updating, and neither is my subscription to the podcast in my iTunes software.
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Hi kiwirudy,
I've had the same problem more than once since I started trying to download my 14 April purchase of OS X Mountain Lion.
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Message was edited by: n c h

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You don't press and hold them. Just swipe up.

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HT3275 Hi, I have backed up 2 IMACs and one Mac Book Pro but for some reason, the 3rd IMAC come up with this problem: The backup disk image "/Volumes/Data/Anthony's iMac.sparsebundle" could not be accessed (error -1). Why? They computer system is up to da

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Try this Discussion...
https://discussions.apple.com/message/18783684#18783684

HT1555 i just got a new apple tv but for some reason the remote only worked for about a min. and than it wount work at all. i tried to pair and unpair but nathing works but when i press a button the light on the apple tv turns off. what should i do?

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TS1424 I can't remember my security question answers. Therefore I cannot buy any new apps.

I Can't remember my iTunes security answers. Any help?

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

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How do I swap payments from one account to another. I've managed to block one of my iTunes accounts due to not knowing security questions. However I have 40£ on old iTunes account and now want it on my new account?

I have £40 on my old account but want to put it on my new account. So I don't lose the money. Can't so it very frustrating.

You can't transfer an acocunt's balance to another account.
You might be able to re-enable that account via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your iPad by tapping on your id in Settings > Store (Settings > iTunes & App Store on iOS 6+) and then log back in so as to 'refresh' the account on it
For the security questions, if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 (you can also use this link i you can't get your account enabled via the above)
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

I forgot the answer to one of my security quetions and now I cannot buy any apps or music. Please help?

Please help with my problem.

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

HT1689 I am in the UK and have always been in the UK but for some reason iTunes now has me in the US and i cannot correct the information on my account

I have had an iTunes account for years but now find it extreemly complicated to understand. I don't even know how to get into my account!!!
My questions are:-
1. I have always lived in the UK but on iTunes I am now listed as living in the US!!! and as such cannot correct my details.
2. I used to be able to just log inmto my account, but now dont know where to go to do that.?
3. I haved an app for a Daily Newspaper on my iPad that i wish to cancel. How do i do that?
4. I had a good iTunes library, but all of a sudden all the songs/albums i had loaded on the the library myself disappeared, leaving only the albums i had purched from iTunes. Someone told me not to sync my iPod, iPad, or iPhone with my Library as it would take off all the songs i had put on.!!!
5. I paid an annual subscription to iCloud as i was told al;l the songs/albums i had uploaded would be in there but dont know how it all works and/or if they can be put back on to my library permanently.
6. My children used to buy me iTunes vouchers and i built up a credit of £80 on my iTunes account but the account was hacked and it all disappeard.
7. I am 67 and now find iTunes impossible to use...............i need help please.

Settings > iTunes & App Stores > tap your Apple ID: > View Apple ID > Country/Region
If you find that it is set to the correct region, log out of your iTunes Store account, restart your iPad, and sign into your account again.
Hope this helps.
Regards.

Hi, I tried to change my security questions on the internet. But, for some reason, the button to change them is not there! This is annoying as I have recently bought an iTunes voucher and now I cannot buy any new apps. Can anybody please help me!!

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