Hi, i tried to update my iphone 5s and now the only that shows me in screen is to plugged in with itunes. I am opening itunes but it does not installed with it or regognized it ... what i must to do ?
hi, i tried to update my iphone 5s and now the only that shows me in screen is to plugged in with itunes. I am opening itunes but it does not installed with it or regognized it ... what i must to do ?
Read this
http://support.apple.com/kb/HT1808?viewlocale=en_US
Similar Messages
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So I tried Installing iOS 8.3 onto my iPhone 6+, updated iTunes to the latest version, 12.1.2, downloaded the update for the phone, connected my phone - it detected fine like it always does. When I tried installing, it went to about halfway or so and then iTunes said there was a problem updating the phone.
The phone icon disappeared from iTunes and when I checked the phone it was giving the blank screen. I tried turning it off and on again... It showed the apple logo, and then the connect to itunes icon, but iTunes is not detecting it.
Even if I take it out and put it back in again, even with the hard reset holding the home and power buttons. I'm running Windows 8.1. So far I've tried the hard reset, cleaning the connector pins, switching to a a different USB port, reinstalling iTunes, checking to see if the Apple Mobile Device software is up to date, even using a previous restore point in windows.
The device makes a noise when it gets plugged in, indicating that it's being detected by the computer, but iTunes... nothing. And my phone is stuck on showing the connect to iTunes picture and it's bricked and unusable and I'm wondering why I even bothered with this stupid update.Most of the recent updates showed the connect to iTunes screen for a short time. But if the update was done with the iOS device connected to the computer running iTunes, the Connect to iTunes screen appeared only briefly then the update completed. If your iPhone didn't complete the update you will have to put the iPhone into Recovery Mode. Follow the steps very carefully in the link below. You might have to try several times to get your phone into Recovery Mode.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support -
I have tried to update my iphone 4 and now it is unresponsive and frozen either on the apple logo or sometimes i can get it back to the itunes logo though it is still frozen. I have also tried restoring it and still nothing
See here - http://support.apple.com/kb/TS3694#error1603
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I tried to ru nthe new update on my phone and the screen is blank and wont reset the only thing that comes up is the itunes logo and a picture of the charger beneath that how do i fix this so my phone will turn on, this has happened twice before
Hello, djernigan.
Thank you for visiting Apple Support Communities.
When experiencing issues restoring or updating an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeledGet more help in the second article below.
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/ts1275
Cheers,
Jason H. -
I have tried to update my iphone 4 and now it wont sync and my computer does not recognise it
i was able to back up my files and have latest updated i tunes but whilst updating my phone an error occured and now my phone wont do anything and my computer doesnt recognise the device can any one help please
See here - http://support.apple.com/kb/TS3694#error1603
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I had a bunch of CD's i put in on my itunes and wanted to put it in my phone but it didn't work and swiped all my music previously that has been on my phone. I dont know how to fix this and dont know how to sync my music in. I keep syncing and it says on the bar where it separates (other, audio, video, etc) that my audio is sync with all my music but when i look in my library it has none of the music that has supposedly synced. Please help me.
This can happen if iTunes gets confused about what is and isn't on the device. These steps should resolve.
Backup the device.
Restore as a new device.
Restore the backup made earlier.
tt2 -
ITunes Crashed twice while updating my iPhone 4 and now the iPhone won't work.
iTunes prompted me to update to the newest version (10.5.1 or whatever it is). I did that, then went to plug my iPhone 4 in to charge and it prompted me to update to whatever the newest iPhone software was. When I went to do that iTunes crashed unexpectedly midway through, telling me that an "unknown error had occured." I restarted my computer and plugged my iPhone back in only to find that all my content had been erased. iTunes told me that the device needed to be restored so I went to do that but while it was restoring, iTunes crashed again. Now iTunes wont even recognize my iPhone, which is stuck with nothing but an unresponsive loading screen and the apple logo. The phone wont turn off, and wont respond to any buttons.
Someone please tell me what to do!I had almost an identical experience except that itunes didn't crash.. my now my phone won't do anything just a blank screen.. GREAT UPDATE, APPLE~~!! The phone worked flawlessly before.. now I have NO phone..
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hello, i tried to update my iPhone 3GS and it work and my phone switched back on but it says insert a valid SIM with no PIN lock, what do i do?
http://support.apple.com/kb/ts3694#error29
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart. -
I updated my iPhone software and now it is saying that I need to connect it to iTunes. I no longer have my computer with my iTunes on it. What can I do? I really don't want to lose my data! I wouldn't have updated if I had known but there was no warning.
Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
Error 50: This error (and error -50) are timeout errors. Follow the steps for errors 13 or 14 above.
Above from:
http://support.apple.com/kb/TS3694 -
I just tried to install the latest software update for an iPhone 5, and now the phone is stuck in recovery mode. Are there any options available to avoid going through with the recovery. This seems really lame.
No.
You must restore. -
I'm trying to update my iphone 4 and in order to compelte the restore backup from itunes i need to turn off the 'find my iphone' but i cant get passed the restore backup stage - what should i do?
Hi beckiewinter!
I have some information for you that may help you understand your iPhone's Activation Lock more thoroughly:
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
So in order to update your iPhone, you may need to turn off Find My iPhone. This can be done through the iCloud settings, and more information on those settings can be found right here:
iCloud - iPhone User Guide
http://help.apple.com/iphone/7/#/iph3c79652c
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
im trying to update my iphone 3g and i keep getting error 1015 that its unable to restore it what can i do ive been trying for 3 days now
See Here...
https://discussions.apple.com/message/15341923#15341923
From the More Like This on the right... -
i have tried to install new update on iphone 5 and now it wont turn on when i plug it in the charger it just shows i need to connect to itunes.
Given the state your device is in you have already erased your old stuff. You have an image on the screen that says, "Connect to iTunes." That's what the image means. So you will need iTunes on your computer.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS from iOS 5 or Later
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
I updated my iphone 5 and now it is telling me to be able to work i had to connect it to itunes and itunes it telling me that i have to restore my iphone. what can i do? i dont want to lose all my pictures and stuff like that.
Something went wrong with the update, this can and does happen with every version of iOS.
There is nothing wrong with the update.
Simply restore the device via iTunes on the computer.
If iTunes is stating it will take hours to update, that indicates an extremely slow Internet connection and is likely the reason the OTA update failed. -
I was trying to update my Iphone 4s and tried to restore itself. Now it will only say plug into itunes to restore.
Hello Thebenjah13,
The Update was not completed and due to incomplete update your Device is now in Recovery Mode and the only option left with you is to Restore your iPhone using iTunes on your Computer which will take your iPhone to Factory settings.
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