Hi I try to understand I download same games on they say its free now i tune charge
ebit:APL*APPLE ITUNES STORE866-712-7753 CA US
$-10.61
$397.70
0
12/17/2013
Debit:APL*APPLE ITUNES STORE866-712-7753 CA US
$-4.24
$78.31
12/17/2013
Debit:APL*APPLE ITUNES STORE866-712-7753 CA US
$-10.61
$82.5
Looks as though you have made in-app purchases on these games. You need to contact iTunes support for assistance on this. http://www.apple.com/emea/support/itunes/contact.html
No one here can help you with this.
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Are you using the same apple ID and password?
it seems all is in order, but perhaps the password isn't valid.
if the reset didn't work, try signing out of iTunes and App Store, then back in.
have you tried going to App Store - purchased and tapping on the cloud icon for the apps you want? You will still be asked for your password. -
My computer wont let me download MP3 rocket because it says its in DOS mode. Im 14 so if someone could help me turn it off step by step thank you.
From what I know, MP3 Rocket is a program that will only work on a Windows computer. They don't make a version that will work on a Mac.
If you need to convert Youtube files to MP3, then you may want to try Smart Converter. It is available in the App Store for free. Just launch App Store, then look in the Top Charts section, under FREE, select "see all", and look for the the download shown below. -
I was trying download a game my iPod say I need gl es 2.0 graphics capability
I was trying download a game my iPod say I need gl es 2.0 graphics capability
You have a 2G iPod. That App requires at least a 3G iPod..
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Apple Club - filter apps by iOS version.
Starting when iOS 7 was released, Apple now allows downloading the last compatible version of some apps (iOS 4.2.1 and later only)
App Store: Downloading Older Versions of Apps on iOS - Apple Club
App Store: Install the latest compatible version of an app
You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists. -
When my 6 year old daughter plays the free games that I have downloaded for her IPAD and IPOD, I am now getting upgrade charges on these free games to my AMEX Card. Why is this happening and how do I get my AMEX card off of the IPAD and IPOD?
She is making in app purchases. Probably not knowing what that means to your monthly credit card bill. Use the Settings app to enable restrictions and turn on restrictions for iTunes, App Store and in app purchases, mabe some others too. The restrictions will be set with a passcode to prevent your daughter from changing them.
Settings > General > Restrictions -
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Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the country/region where you are located; re-select country/region even if it is correct
9. Tap "Done".
Note: If the change doesn't take effect, sign out of account and sign in again. -
HT203167 Cant find downloaded rental film. ITunes says its downloaded but nothing in download screen
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If you've downloaded it on the iPad then it should be in the Videos app (iTunes on the iPad is just the iTunes store) :
If you can't find it in there then have you got a film age rating set in Settings > General > Restrictions that is hiding it ? -
Hi i qanted to get help pg how can i download a game but they want me to verify my age but ansrewing the security question but iforgot
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
(90361) -
My son can't remember his passcode for his iPod touch and for some reason every time I try to restore it, the software gets updated and it starts processing it then it says there was an error and to try again later. Later, it still does and says the same thing. Is there any other way to unlock it without the passcode?
The only way to clear off the passcode is to restore the device. You could always try the restore process on another computer that has iTunes just to get the iPod working again, then you could plug it back into your comptuer to sync all of his content back on the iPod.
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I've downloaded a game but Firefox says it doesn't understand the adress
So I've downloaded this game (Five nights at Freddy's) and I can't get it to open because Firefox says, "The address wasn't understood Firefox doesn't know how to open this address, because one of the following protocols (desura) isn't associated with any program or is not allowed in this context. ou might need to install other software to open this address."
But I can't install another browser and I've tried updating firefox but nothing is working.Hello,
Please, try [[Troubleshoot Firefox issues using Safe Mode]] . Safe Mode is a troubleshooting mode, which disables most add-ons. I think that, this could be solution of your problem. If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. -
Each time I start, use and close Firefox, when I try to use it the 2nd time, I get a message saying its already running but not responding. It Isn't. I have to restart my computer everytime I want to use Firefox.
== This happened ==
Every time Firefox opened
== I downloaded the new version ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.2; Win64; x64; SV1; GTB6.4; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)<u>'''Kill Application'''</u>
In Task Manager, does firefox.exe show in the <u>'''Processes'''</u> tab?
See: '''[http://kb.mozillazine.org/Kill_application Kill Application]'''
'''<u>Causes and solutions for Firefox hanging at exit:</u>'''
'''[[Firefox hangs]]'''
'''[http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit Firefox hangs at exit (Mozillazine article)]'''
'''[[Firefox is already running but is not responding]]'''
<u>'''Safe Mode'''</u>
You may need to use '''[[Safe Mode]]''' (click on "Safe Mode" and read) to localize the problem. Firefox SafeMode is a diagnostic mode that disables extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes before starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
See:
'''[[Troubleshooting extensions and themes]]'''
'''[[Troubleshooting plugins]]'''
'''[[Basic Troubleshooting]]'''
If the problem does not occur in Safe-mode then disable all of your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You have to close and restart Firefox after each change via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window. -
My I pad won't downloads music or apps keeps saying waiting something to do with bank details but duno how to fix it
It is really important that you convey the exact message that you are getting. I interpret your statement two different ways.
Are the downloads stalled or in the "waiting" state and you can see the waiting icons?
Or are you being told that there is a problem with your credit card details? -
after downloading new ios 7.0.2 to my iphone 5, i am no longer able to send emails. i spent 3 hours on the phone today with Rogers tech support, wiped the phone clean, restored it, etc and it still wont send emails. I am able to receive though. Rogers says its an Apple problem. whats up with this?
Contact apple support at 1-800-692-7553 for mail troubleshooting.
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TS1398 I cannot download any games. It says it cannot to the iTunes store.
I have downloaded games before but now it says that the device cannot connect to the iTunes store. However, I am able to open the iTunes store, so I really don't understand why it's not connecting. I have also tried turning the WIFI off then back on and nothing.
You can look here for help.
Can't connect to the iTunes Store
I'm not sure how useful this link really is frankly, because I've never had a response that any of the steps worked for anybody in the past. It is really basic stuff, restart your device, reboot your router, make sure that you are connected to the internet ...
I get the message every once in a great while and it always goes away and I can ultimately connect. Aside from the basic things that the link covers you can try this.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try again.
You can also try to download by using another WiFi hotspot/network to confirm that the problem might be with the way iTunes is trying to connect to your home network.
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