Hi i use the hp lap in connecting for internet but not open the bro

hi
i have some problam in my laptop in connecting for internet but not open for broswer and not update for software tell the solution

Hi @jerry3 ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Notebook and not getting to the Internet. First try just to reset the router. Unplug from the power wait a few moments and plug back in.
Can get to safe mode with command prompt? F11 upon startup choose safe mode with Networking.
Can you get to the Internet in safe mode?
Please note remove any and all USB devices, and remove memory cards from the card reader slot. Disconnect all non-essential devices.
You can do a system restore. System restore will help if something automatically updated and did not go well on the Notebook.
I would be happy to assist if needed. How Do I Find My Model Number or Product Number?
Please let me know.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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I have a theater with a Runco projector but non HDMI. alas, my receiver is non HDMI. Changing electronics and projector is a non-starter.
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Thanks

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If I run an ethernet cable from the wall to the 10/100 port of laptop, I connect to the Internet just fine.
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I have a problem that my MacBook Air intermittently loses connectivity to the internet for extended periods (minutes) even though (a) the MacBook Air maintains full connectivity to my LAN at the same time through WiFi and (b) other computers connected to the cable modem/router maintain their connection to the internet while my MacBook Air has lost its connection.
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3) ping to 192.168.0.13, which is a Synology NAS attached via ethernet cable to my main cable modem/router - this always stays live, with essentially no lost packets.
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> 1. If the MBA is connected to the
> a. the Technicolor SSIDs, is the behavior the same (poziom-k testing shows that a second AP causes problems).
No. If connected to WiFI served by Technicolor, the problem does not occur (even if the other AP is connected to the network).
> b. can the Technicolor be replaced easily by an Airport Express/Extreme, to repeat this test?
Unfortunately, Technicolor in router mode is required by my ISP.
> 2. Instead of WiFi, if the MBA is cabled to the secondary AP, is the behavior the same?
Yes.
> 3. Has Wireless RF interference been ruled out for dropped connections?
Yes. A Windows machine and several iOS mobile devices work flawlesly for me.
> 4. If the MBA has a wired connection to the Technicolor, does the problem still exist?
No. The problem occurs only if connected through additional AP.
> 5. Have packets been captured at each interesting point in the topology to see where are packets drops occurring? netstat -s is probably worth looking at > such points. Wireshark (or similar tools) can help.
Not yet. I will not have a chance to do it for the next few days though :/

Hi i use the hp lap in connecting for internet but not open the bro

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