Hi, I've just installed mavericks but my HPc4180 will not print and is showing a 'blank' page in previews can anyone help me?
Hi, I've just installed mavericks but my HPc4180 will not print and is showing a 'blank' page in previews can anyone help me?
A few suggestions for you:
Try:
uninstall all HP utilities or other HP apps on your Mac
see if there is updated software on the HP website
go to System Preferences > Printers & Scanners > Print
control-click on your printer in the column on the left
select "Reset Printing System..." and "reset" in the dialog that follows
Do a factory reset on your printer
go back to printers & scanners and it should see your printer and download a driver for it from Apple
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Here's the process to roll back:
First, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older
Close Firefox 5.
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Two points, Steve:
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I would recommend processing a reinstall of Mavericks.
OS X Mavericks: Reinstall OS X
http://support.apple.com/kb/PH13871
Make sure to backup all of your data prior to reinstalling OS X 10.9.
Back up your Mac
http://support.apple.com/kb/PH11371
Cheers,
Jason H. -
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