Hi I want to change my Apple ID email as I can no longer access my old email account. I try to change it to my new email but it says I'm already using it as my 'rescue email' so how do I remove or change my rescue email so that I can use it as my primary?
Hi I want to change my Apple ID email as I can no longer access my old email account. I try to change it to my new email but it says I'm already using it as my 'rescue email' so how do I remove or change my rescue email so that I can use it as my primary email?
Hey RachaelAnderson,
Thanks for using Apple Support Communities.
Looks like you want to change the email address you are using as your resuce email address. This article shows you how to change the addresses.
Manage your Apple ID primary, rescue, alternate, and notification email addresses
http://support.apple.com/kb/HT5620
Have a nice day,
Mario
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When trying to fix the problem I signed out of the old iCloud account on my phone and computer, created a new account and then registered my phone and computer to this new account. I also made sure to check that send/receive was only for my phone number and Apple ID email. I want to make sure that she can no longer access my old and new messages. Thank you!
She won't after the change.
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How can I change my rescue email or get rid of it? I need to change my email under my apple ID to the email that is my rescue email. It won't allow me to have the same email. I only have one email address and can no longer access the email address under my apple ID
Welcome to the Apple community.
Once you have created a rescue address, you cannot delete it, nor can you change it to the same address as used by your ID. There are numerous providers you can get additional email addresses from, such as Hotmail, Yahoo, Google etc etc. -
If I Change my apple ID and email, will I be able to access my old purchases with the new apple id?
After opening the email it shoud of had you enter the Apple ID and password. Using certian web browser's can cause errors. You can adjust securty settings (big pain) or you use another browser. Using Firefox or Safari should do the trick.
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Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix this. I can not update any of the apps associated with that user name.
Is this itunes on the iPad or on my computer? Thank you for the reply.
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I am having trouble, my icloud is using an old Apple ID, and i can no longer access that email account, or know the password to that, how do i switch it to my new Apple ID?
Having the email address is not necessary. It is just the username for the device. All you need is that Apple ID and password. Now, if you forgotten the password, then you have more work to do. Since that email is no longer active, you would need to send the reset to your rescue email, if you remember that. Or you will need to contact Apple Security for help. Apple ID: Contacting Apple for help with Apple ID account security
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I need to change my icloud account the account name is a email address I can no longer access
I need to change my icloud account name the account name is an email address that I can no longer access.
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email now how do I change it for icloud????? Please assist very important...Welcome to the Apple Community.
Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
When I purchased my I-phone 4 several years ago, our email service provider was Everest. We no longer use Everest and I can no longer access that email address, but my I-phone is still attached to that email address, so I can not unlock this I-phone. I have purchased a new I-phone and the same email address transferred to it when the information was transferred from my old phone to my new one. In order to trade my old phone in for the new one, I must be able to unlock the old phone, which I have been unable to do since the old email address is not available to me. Please help.
Having the email address is not necessary. It is just the username for the device. All you need is that Apple ID and password. Now, if you forgotten the password, then you have more work to do. Since that email is no longer active, you would need to send the reset to your rescue email, if you remember that. Or you will need to contact Apple Security for help. Apple ID: Contacting Apple for help with Apple ID account security
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I changed my primary email address because I could not access my old email and now my new iphone asks me to sign in to my old account in order to backup my apps and music from my icloud. when I try to sign in using my password it says it is the wrong password.
If you are only updating apps, that's normal Apps and other purchased media are permanently tied to the ID used to purchase them. You also don't back up apps or music to iCloud, the only thing backed up to iCloud is your app data, which is part of your iCloud backup by default.
Is your phone signed into the old ID in Settings>iCloud? -
How do i remove or change my primary apple id set on my imac
How do i remove or change my primary apple id set on my imac. My primary iCloud set on my imac shows the apple id i not longer use.
Hey sqboulevard,
If you want to change the Apple ID signed in to iCloud on your iMac, you would do so in System Preference:
Mac Basics: Set your preferences
http://support.apple.com/kb/HT2490
Sincerely,
Delgadoh -
I had to change my Apple ID password because I forgot what it was. Now, my account doesn't have the itunes money in it that was there on my last visit. How do I find my funds?
ChrisJ4203,
Thank you for the help. Every app on my phone was downloaded using my old I-tunes ID. I just hope that they will re-download under my new ID because I still can't change it on my phone. In order to change to the new ID it says I have to sign out from the old ID and change to the new one. My problem is that I don't remember my password to be able to sign out from my old ID. Then the phone says it can change my password through e-mail and I agree but I never get an e-mail at my old address or the new one.
BHuyett -
Following a software update, I can no longer access/authorise music purchased via iTunes from my old Apple ID, which I have not used for 8 years, and no longer have password. Any ideas how I can re-access/recover that music?
Apple ID FAQs > http://support.apple.com/kb/HT5622
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I want to delete my apple account because of technical difficulties and make a new one but I want to transfer my money can I do that
Contact Apple Support. Here's how:
http://support.apple.com/kb/HE57
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