Hi I wanted to cancel my membership and get a refund. Please assist me how to do so

Hi,
Hi I wanted to cancel my membership and get a refund. Please assist me how to do so

Fatimah,
Here is how to cancel:
http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
If there are any issues, you may go here for a chat,
Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
or here for Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
You should be aware that anything created with CC/CC2014 can only be accessed with Adobe Acrobat/Reader, and only if saved with PDF Compatibility. You can only work on with it if you renew the subscription (temporarily) or if you downsave to a CS version that you have.

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