Hi,I wanted to know if i deauthorize my itunes account on my pc will itunes still let me play my purchases on my home computer because i'm trying to sell my laptop and I don't want anyone to use my account.Also will I be able to activate it on my home com
Hi,I wanted to know if i deauthorize my itunes account on my pc will itunes still let me play my purchases on my home computer because i'm trying to sell my laptop and I don't want anyone to use my account.Also will I be able to activate it on my home computer.I just need the money.
"I have logged in to my itunes account on a different computer and none of my purchased music is showing up."
Correct. it does not magially appear in other places. It will only be where you put it.
"I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where I sync everything. "
Correct as well. Iphone will sync with one computer at a time. Syncing to another will erase the current content.
You need to copy everything ( itunes library/contacts/pics/calendars/files/docs) from the old computer, or your backup copy of the old one, to the new one.
Similar Messages
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Is it possible for itunes on my MacBook Pro to play songs off my networked Western Drive external hard drive so I can sync to my Mac to my iPhone? I do not want to keep any music on my laptop and I don't want to pay $25 to itunes match a year to access my songs if I don't have to.
Hi turingtest2,
Thank you for replying. I've been looking at your posts about setting up iTunes using an external drive. A bit of background info. My old computer broke down, so I got a new one from work. I've always kept my music files on my external drive (I have around 170GB of music). I didn't follow the suggestions in the "migrate iTunes library" post because my old computer died on me. However, I've looked at your posts about lay out of the iTunes folders. Before connecting to iTunes on the new computer, I had reorganized my iTunes folder on my E: external drive, and created an iTunes folder which contains an iTunes Media subfolder. The music files are in a Music folder, which is in the iTunes Media folder. I've also put the following files in my iTunes folder: iTunes Library.itl, iTunes Library Extras.itdb, iTunes Library Genius.itdb, iTunes Music Library.xml, as well as sentinel. I then followed the advice you gave bmw99 on 2 Nov 2013 at 9.58 (sorry, can't copy the exact answer).
Just to clarify: I'd like to keep all my music media on the E: external hard drive (the computer hard drive is too small), and I'm aware i might never have my playlists back, and that all the songs in my library might be ticked. However, I don't want my library to be duplicated.
I'm at work at the moment, but will be back home in about 10 hours, so I can be more specific about folders / files names.
I'm glad you picked up my message and greatly appreciate your help.
Patrice -
I forgot my iPad passcode, it has a different apple id than my laptop and I don't know how to restore it. i don't want to lose my pictures.
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I wanted to know how i can remove my account information off my iphone, because i keep trying to update my apps and it asks me to fix my billing information seeing as my card is now empty at the moment, it acts as if my updates cost money.
Hi Broken Smoke,
Welcome to Apple Support Communities.
You can change the iTunes Store information associated with your Apple ID, and select None as your payment option. See the steps in this article for help:
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Changing your account information using an iOS device:
Tap Settings on the Home screen.
Tap iTunes & App Stores.
Tap on your Apple ID. (If you are not signed in, enter your Apple ID and password, and tap Sign In.)
Tap View Apple ID.
Enter your Apple ID password.
To update your name, billing address, or payment information, follow these instructions:
In the Edit section, tap Payment Information.
Update the information that you want to change.
Tap the Done button when finished.
Have a great day,
Jeremy -
By what time zone does Verizon use to log data usage? When I checked my current usage, there is data used logged in at early morning times and I don't have anyone else who is up at these times. I also have 1.8+ GB charged to my allowance that I don't understand at all how it is mine because the highest I've ever logged at any given time has been barely 0.5 GB. I'm cruising along at .04-.07 GB and all of a sudden appears a 1.8+ GB deduction/usage and it makes me wonder what the ???? is going on. Is Verizon posting fraudulent usage amounts just to drive up my usage so I have to buy more Gigs?
The time is not the time of actual use, but the time a tower reports the use. The data would have been used anytime prior to that time. Usually, but no always, the usage happened between the time prior and the time reported.
For example:
9:00 AM 1.23 MB
7:05 AM 0.01 MB
1:15 AM 350.03 MB
8:00 PM 23.89 MB
This does not indicate 350 MB was used at 1:15 AM. It really tell you 350 MB was used sometime between 8:00 PM and 1:15 AM.
The times are local time zone as far as I can tell. -
I just started using Firefox on my laptop and I don't have the hang of it yet!
See:
* https://support.mozilla.com/en-US/kb/Uninstalling%20add-ons#w_how-to-disable-extensions0-personassf-and-plugins -
I restored my iPhone 3 g to its factory settings and I tryed to connect it to iTunes on my laptop and it said This iPhone cannot be used because the required software is not installed. Run the installer to remove iTunes. Then install iTunes again. HELP!! PLEASE!! Because I cannot get on my iPhone!!
Hi, Mommacat26.
Thank you for visiting Apple Support Communities.
This usually means that a required component is missing. Start with completely uninstalling iTunes and all of it's components in the order specified in the article below. Once this is done, download and install iTunes.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Removing and Reinstalling iTunes and other software components for Windows XP
http://support.apple.com/kb/ht1925
If you receive any errors when uninstalling any components of iTunes, try the steps in the article below for each component that gives you an error.
"The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
http://support.apple.com/kb/TS3704
If the issue persists, try installing the Apple Mobile Device Support driver. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows XP or Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
IPSec VPN brings up login box but will not connect after entering password. Have tried this on both IPAD and IPhone 4. Can anyone help?
Uggh, it's so frustrating! I've googled every search phrase I can think of and this seems to be the only thread describing this exact issue. I'm always automatically logged into Facebook on my MBP but just to be sure I logged out and back in and it worked fine.
I gotta say, I wasn't a fan of the Droid I had preceding this iPhone, and from what I hear the iPhone app for FB is a thousand times better - not that I'd know personally because I can't log in!! - but I could always access my FB account on the droid. Just sayin... -
Can i use adobe cloud on more than 1 computer as i have an imac a windows laptop and a macbook ?
can i use adobe cloud on more than 1 computer as i have an imac a windows laptop and a macbook ?
Yes, You can install and use the Adobe application on 2 computers (not more than 2).
You can get the details, http://www.adobe.com/products/creativecloud/faq.html
Can I use the software I download from Creative Cloud on multiple computers?
Yes, you can use Creative Cloud desktop applications on two computers at once, regardless of operating system, for the individual associated with the Creative Cloud membership. See theproduct license agreements page for more information. -
I just tried to update my laptop and now my laptop wont turn on?
i just tried to update my laptop and now my laptop wont turn on?
what should i do?Elaborate please. Your information is minimal. What update? What operating system are you running on what model MacBook Pro? Describe what happened.
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I purchased flip player to convert wma files i have from a previous laptop and it played some of my music but not some of the others this error msg came up, i payed 30.00 so it could convert? The operation couldn’t be completed. (OSStatus error -19000.)
Dear Nay2000,
I have the same problem, my girl-friend saved a bigger Gigabyte library from her old laptop before she sold it, then at some point she realized that she couldn't play many songs that she had transfered. Now, I paid those 30 quid as well, and it doesn't play 99% of the files, that is very frustrating, is there any way you got it revived?
Regards. -
Windows 7 PC.
License (CS6) bought and installed. My work computer was reformatted by the I.T department and I sub-sequentially lost all my programs. I don't have the license code. Is there any way of retrieving the license and re-downloading?
Please help as I urgently need to use Illustrator and Photoshop for work purposes.Hazel,
Installation rules will let you install the software on two computers. If you have already installed the software twice and you don't have access to your previous computer or you upgraded your computer's hardware, replace a hard drive, upgraded your operating system, or reformatted your drive before deactivating your software, you can ask Adobe Support to help you deactivate the software from the machine. Just have your serial number or Adobe ID ready, and then contact support. Then you can install the software from the links above and enter your serial number to re-activate the software.
If you need to find your serial number, sign in to your Adobe account. On the Manage Accounts page that appears, all of your registered products and their serial numbers are listed in the Plans & Products section. For more information on locating serial numbers, or on registering a serial number, please see Find a serial number.
Pattie
Download software here:
Downloads
Acrobat: XI, X | 9,8 | 9 standard
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard
Downloads for older versions
Creative Suite CS5.5 | CS5 | CS4 | CS3
Acrobat X | 9, 8
Photoshop Elements 11, 10 | 9, 8 , 7
Premiere Elements 11, 10 | 9
Software Download and installation help -
trying to sell my ipad2 and i cant delete all the data as i need a password for icloud and i dont know what it is and i didnt know i had i cloud account what do i do ?
Settings-general -reset-erase all content and settings.
iCloud ID and password should be same as Apple ID. -
i got this iphone 4 off of someone for $60 and its linked to a apple account and i don't have any contact to him now do i go to apple to activate it?
Hello tom,
I understand you are having issues activating an iPhone 3G. The following article addresses the exact error message you included:
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/TS3424
Resolution
- Restart the iPhone.
- Try another means of reaching the activation server and attempt to activate.
- Try connecting to Wi-Fi if you're unable to activate using a cellular data connection.
- Try connecting to iTunes if you're unable to activate using Wi-Fi.
- Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore.
Thanks,
Matt M. -
have been a Verizon customer since I got my first cell phone in my 30's - I am 50 now! A year ago, I stupidly opted to get a new phone on the EDGE program because I was trying my first Samsung device and was not sure I would like it having been an IPhone user for years.I was right! Or so I thought.... The Note 3 has been horrible. I am on my second phone(replaced it under warranty) and it still freezes, shuts off on its own, and will not come back on for long periods of time. Having had enough, I decided to EDGE Up to another device. On March 16th I tried to edge up my device online but was unable to. I immediately called to figure out what the problem was. Back in October I had a mix up in my billing where I had set up a payment. It was not done properly by customer service and as a result my line was cut off. I called the EXACT day it went off, filed a complaint about the lack of follow through for my arranged payment, and thought I had it straightened out as the payment was made that same day. That incident, although it was a Verizon error, caused my Edge Contract to be "hotlined". I spent an hour on the phone on March 16th clearing the whole mess up. When the conversation ended, the Verizon representative admitted it was a Verizon error, documented everything, and then told me she was filing a release for the hotline hold that would take a couple of days. Her name was Linda and I stupidly trusted what she said.
The days passed as I prepared to have a major foot surgery and to get my classroom straight before I would be out recovering for 3 weeks. All the time, my Samsung continued to glitch out like it has since I got it! While sitting on the couch recovering, I decided to deal with the phone issue again and EDGE UP. I figured 10 days latter, Linda would have taken care of the issue. Unfortunately, I faced the same problem and was told it was not eligible to edge up at this time. BACK on the phone again, 2 supervisors, 3 customer service reps. ( JOE from New York being the rudest customer service rep. I have EVER worked with) and 4 frustrating HOURS latter, Jason, the equally rude supervisor from Rochester, New York, informed me that Linda gave me BAD information, there was NOTHING he could do, and I am NOT eligible until April 14th!!!!! The WORST experience I have EVER had with a company. They were completely inept, rude, and not concerned about my time, my frustration, or the problems I was facing with their product in the LEAST. I have 4 LINES on Verizon that I am going to talk to Sprint about buying out. It was a horrible experience, and I can NOT believe I have no recourse or anyone to talk to....Edge has very clear restrictions, one being that you must have 6 months of clean payment history which you don't. Either wait until April 14, or good luck at Sprint.
I am unsure how it can be determined the payment mix up was the fault of CS, but regardless, the mix up was done. There can be any number of reasons why a payment could be missed without any fault on your part, however you are still the responsible party for the account and must live with the repercussions.
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