Hi. I was trying to open some pdf files and got a message my adobe reader was deinstalled. I installed a new version of Adobe Reader for Mac and when trying to open a PDF file I am getting a message in a foreign language. Any suggestions?

Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there.

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I need to configure Acrobat to display PDF files in Safari, but I have a lot of troubles to do it.I have OX S yosemite, I unistalled adobe acrobat, I closed safary and I installed the new version of adobe acrobat.

Dear everyone
I need to configure Acrobat to display PDF files in Safari, but I have a lot of troubles to do it.
I read a european commission document explaining that
http://ec.europa.eu/research/participants/data/support/sep_usermanual.pdf
If Safari does not display pdf forms in the browser window, uninstall all older versions of Adobe Reader and download the most recent one. First close Safari and then install Reader. Launch Safari and you ought to be able to open the pdf files inside the Safari window. If you install Adobe Reader 10.1.x without first closing Safari, Safari will not display the pdf file inside its browser window until it is re-launched. For further help, please see http://helpx.adobe.com/acrobat/kb/troubleshoot-safari-plug-acrobat-x.html
I have OX S yosemite, I unistalled adobe acrobat, I closed safary and I installed the new version of adobe acrobat
but when I open a web page that I need to allow me to display and modify PDF files it is not working.
I checked the following web page
Troubleshoot Safari plug-in | Acrobat X, Reader X
that is recommending the following:
The AdobePDFViewer plug-in is used to display PDF files in Safari using Acrobat and Reader.
This plug-in is installed as part of the Acrobat X or Reader X installation. The location of this plug-in is:
/Library/Internet Plug-ins/AdobePDFViewer.plugin
but after the new installation with this folder is completely empty and I am still
unable to open these pdf.
Does anybody knows anything else I can do?
Best regards
Ramon

Moving this discussion to the Adobe Reader forum.

Numbers file created w new version of Numbers on my mac and then transferred via Dropbox to my ipad: file cannot be opened by iOS version of Numbers

Numbers file created w new version of Numbers on my mac and then transferred via Dropbox to my ipad: file cannot be opened by iOS version of Numbers

Hi Jocomo,
That's correct. Dropbox does not handle Numbers 3.0 for Mac and Numbers 2.0 for iOS documents well at all. They will probably fix this.
But why are you using Dropbox for this? Numbers has built-in iCloud integration for the very purpose of syncing documents back and forth. It's much easier than using Dropbox even if Dropbox could handle the new Numbers format. And it's now quite reliable.
To enable iCloud with Numbers on your Mac:
In System Preferences>iCloud make sure you have Documents & Data turned on:
And after clicking Options, make sure you have checked Numbers.app:
On your iPad you need to make sure iCloud sync is turned on in TWO places:
Settings>iCloud>Documents & Data>Numbers
Settings>Numbers>Use iCloud
If you have entered the right iCloud credentials on your Mac and iPad, Numbers will then sync back and forth. It's much easier than putting in Dropbox and then having to Open in... , etc. You can of course still keep backup copies of your documents in Dropbox if you want.
SG

I need to uninstall my old version on itunes and install a new version, i cant uninstall from Programs and Features, a message keeps coming up saying 'The feature you are trying to use is on a network resource that is unavailable.' Can anyone help please

I have tried to just install the new version of itunes from the apple website, it looks like it downloads but after 5 minutes at the end of the install it says 'old version of itunes cannot be uninstalled, please contact support.'?
Is there anyway I can remove the version of itunes from my computer? i dont mind if i lose the music/content I already have on my itunes. I need to do this as i have just received the iphone 4 and need to install the newest version of itunes.
Many thanks

I need to uninstall my old version on itunes and install a new version, i cant uninstall from Programs and Features, a message keeps coming up saying 'The feature you are trying to use is on a network resource that is unavailable.'
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

BB for Mac freezing when trying to sync itunes to Pearl 8230

Hi all-
Have searched the forum to no success. Just downloaded BB for Mac and so far so good, except for one issue. The DM will freeze/crash when trying to sync one song or a whole playlist to my BB pearl. I can select any playlist I want, (I've made some with various file types and sizes to see if it was a file format or size error), and still had no success. I've ensured my media card support is on, mass storage mode is on, unencrypted, and auto enable mass storage mode when connected is on, room on the media card, and recognized by my device. The DM recognizes my media card, and correctly identifies the amount of free space on it, allows me to select my playlist(s) and when I click 'sync', the drop down window indicates "the following items are being synchronized" and "music", but the progress bar and the sync circle don't move. I've left it in this state for 4 hours to return to find out nothing has changed. I have to force quit the DM at that point.
My contacts and calendars sync fine, just no love when it comes to the music.
I have a BB pearl 8230 (4.6.1.284) on the Telus network, using an iMac running snow leopard 10.6.1, running iTunes 9.01(9)
Am I missing something? Any suggestions would be appreciated.
Message Edited by renov8r on 10-05-2009 09:57 PM
Message Edited by renov8r on 10-05-2009 10:03 PM

Are you running the Mac in 64bit mode, if so that is a known issue. Work around appears to be switch Mac to 32 bit sync and then return to 64bit till next sync or BB RIM fix is out.
Rick

Lightroom 6 for Mac crashes when trying to open preferences dialog

Hi,
I just installed an upgrade from LR 5.x to Lightroom 6 (not CC). Unlike other people who seem to have a problem with Lightroom 6 crashing on startup, the application works fine for me, except that it immediately crashes every time I try to open the Preferences dialog.
It does not matter if I try to access the preferences using the Cmd-, shortcut or through the Lightroom → Preferences menu item. There is an immediate crash every time.
Not that I have any urgent need to change any preferences—I just wanted to check if any preferences that might be new to Lightroom 6 needed adjustment.
It is on a MacBook Air running Yosemite 10.10.3.
Best regards,
Otto

Hi,
Since you are using Outlook for Mac, please note our forum supports Office for Windows. To get more specific support, I suggest you post this question in Office for Mac forum:
http://answers.microsoft.com/en-us/mac
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank
you for your understanding.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install Configuration
Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office programs.

I cannot override my previous version of Firefox with v4.0. When I try to drag it into applications, I get a message that there is a newer version already there (not true).

I have been following the download instructions. But I never get a prompt to place the file into the Applications folder. So I open the file, drag it to Applications, and get a message that I already have a newer file in Applications. However, this is not true. When I drag the file to the Firefox icon, I am told that can't be done because Firefox is already open.
I have done several other updates, never had this problem before. I have a MacBook.

Beginning with Firefox 4, Macs must have an Intel x86 processor; your system is a PPC Mac.
*System Requirements: [https://www.mozilla.org/en-US/firefox/4.0/system-requirements/index.html Firefox 4] [https://www.mozilla.org/en-US/firefox/5.0/system-requirements/index.html Firefox 5] [https://www.mozilla.org/en-US/firefox/6.0/system-requirements/index.html Firefox 6] [https://www.mozilla.org/en-US/firefox/7.0/system-requirements/index.html Firefox 7] [https://www.mozilla.org/en-US/firefox/8.0/system-requirements/index.html Firefox 8]
The good news is that Firefox 3.6.24 still supports the PPC Mac architecture. The bad news is that support for the Firefox 3.6.x series is likely to end in the first quarter of 2012.
*System requirements: [https://www.mozilla.org/en-US/firefox/3.6/system-requirements/index.html Firefox 3.6.x]
*Download Firefox 3.6.24: https://www.mozilla.org/en-US/firefox/all-older.html
You can try the third-party product '''''TenFourFox''''' that supports PPC Macs. Firefox 8 version of '''''TenFourFox''''' is available. The product is based on Firefox released versions. All support is provided by the developer, not by this site:
*Home page: http://www.floodgap.com/software/tenfourfox/
*Developer's blog: http://tenfourfox.blogspot.com/
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

Extension Manager 2.1 for Mac crashes when trying to install any extension

Hi,
I have the Adobe Extension Manager 2.1 installed on a Mac running Mac OS X 10.5.6. I updated all the latest Adobe and Apple software.
I tried to install MXP files for Adobe AIR, jQuery, and Drupal, but doing so crashes the Extension Manager. I tried uninstalling it using the Photoshop installer (which is what installed the Manager initially), but this didn't help.
The Manager also crashes when I try to open the Help > About the dialogue, both from the main window and from the menu bar.
Can anyone help me with this? Thanks in advance!
Rémi

Reading the thread linked below resolved my problem. I only had to uninstall Safari 4 Beta before I could use the Extension Manager.
http://forums.adobe.com/thread/222366

TS1567 I updated my iphone 4s os and now it wont synch with itunes. I have installed the latest version of itunes on my pc and have tried restarting the apple mobile device but it is still not working Any suggestions?

I updated my iphone 4s and now it wont sych with my itunes. It goes through the process and says sych comlete but then nothing is updated on my phone. I have tried restarting everything and restarted the apple mobile device but nothing seems to work. Please help!!!!
Claire

Did "everything" include this: http://support.apple.com/kb/HT1808 and this: http://support.apple.com/kb/TS1275, which says:
Error 23, 28, 29, 40, 1002, 1011, 1012, 1014, 1611: These errors may indicate a hardware issue with your device. Follow the steps in this article and also attempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. If the MAC address is missing or the IMEI is the default value (00 499901 064000 0), this can also confirm a hardware issue.

Can you open with Pages documents that were created in a 2004 version of Microsoft word for Mac?

Can you open in Pages documents that were created in a 2004 version of Microsoft Word for Mac?

Pages '09 will open .doc files from Word 2004. The Mac OS is not what is in question. Pages '09 opens Word 2004 documents and if the same version of Pages will run in Lion and in Mountain Lion ..... Thats all that matters.
I trust you were using MS Office 2004 and would now like to buy Pages?

Word 2008 for Mac and NFS mounted home directories "Save File" issues

Greetings everyone,
(Long time lurker, first time poster here)
I admin a small network (under 20 workstaitons) with a centralized NFS server, with user home directories mounted via NFS upon login. Users are authenticated via LDAP. This is all working fine, there is no problem here. The problem lies when my users use Microsoft Word 2008 for Mac. When they attempt to save a file to thier Desktop (or Documents or any folder under thier home dir) they are met with the following message:
(dialog box popup)
"Word cannot save or create this file. The disk maybe be full or write-protected. Try one or more of the following: * Free more memory. * Make sure the disk you want to save the file on is not full, write-protected or damaged. (document-name.ext)"
This happens regardless of file format (Doc, Docx, Txt) and regardless of saved location under the network mounted dir. I've noticed that when saving Word creates a .tmp file in the target directory, which only further confuses me to the underlying cause of the issue.
When users logon to a local machine account and attempt the save, there is no issue.
I have found many posts in other commuity forums, including this one, indicating that the issue is a .TempoaryItems folder in the root of the mounted directory. This folder already exists and is populated with entries such as "folder.2112" (where 2112 is the uid of the LDAP user). I find other posts indicating that this is an issue with Word:2008 and OSX10.8, with finger pointing in either direction, but no real solution.
I have installed all Office for Mac updates from Microsoft (latest version 12.3.6).
I have verified permissions of the user's home dir.
I have also ensured that this issue effects ONLY Microsoft Office 2008 for Mac apps, LibreOffice and other applications have no issue.
Does *ANYONE* have a solution or workaround for this issue? While we're trying to phase Microsoft products out, getting users to ditch Word and Excel is difficult without removing them from systems completely. So any pointers or help would be greatly appreciated.
Thanks.
~k

I can't tell you how to fix bugs in an obsolete version of Office, but a possible workaround is to use mobile home directories under OS X Server. The home directories are hosted locally and synced with the server.

I cannot open files attached to an excel spreadsheet. I am using office for mac 2011. when double clicking object I only get the picture modifier windows.

I cannot open files attached to an excel spreadsheet. I am using office for mac 2011. when double clicking object I only get the picture modifier windows.

Preventing Microsoft Office to open recent documents at startup in Mac OS, Please see:
http://www.frenchguys.com/wordpress/preventing-microsoft-office-open-documents-startup-mac-os-lion/
It seems that the solution works for most people.
In a terminal, enter the following:
defaults write com.microsoft.Excel NSQuitAlwaysKeepsWindows -bool false

I installed the latest version of Adobe Reader and Can't open the files

I just installed the lastest version of Adobe Reader and can't open any files

Hi,
I am unable to open pdf files by double clicking on the file. I get an error message: Acrobat failed to connect to a DDE Server.

My Time Capsule has stopped backing up. I have an Apple Time Capsule which backs up by wireless. For the last 3 days it has not backed up. I get this message: "The backup was not performed because an error occurred while copying files to the backup disk.

My Time Capsule has stopped backing up.
I have an Apple Time Capsule which backs up by wireless. For the last 3 days it has not backed up. I get this message:
"The backup was not performed because an error occurred while copying files to the backup disk."
I have gone into Mac Help and followed this down to stage 4:
under shared it lists my time capsule and my husband's iMac - both use the time machine but we have switched his off temporarily. Clicking on my Time capsule I get "Connected" and "Sharepoint" - I didn't have to enter connect or password
I don't understand stage 5: how and where do I select the disk or volume that contains Time Machine backups ? How do I know which it is? My disk utility lists 160.04 TOSHIBA MK... with sub-heading Macintosh HD. It also lists (with a "CD" icon) HL-DT-ST DVDRW GS22N
Under stage 6, how and where do I Locate your backup ? I try dragging my Time capsule from Finder to the Disk Utility side panel but it won't go. What is my computer's name?
Please someone help! I'm completely stumped.
Thanks,
Maggie
Mac Help says:
If you back up to a Time Capsule or network disk:
Open the Time Machine pane of System Preferences, and slide the switch to Off.
Open Time Machine preferences
Open Disk Utility, which is in the Utilities folder in the Applications folder.
Open Disk Utility
Make sure the Time Capsule or network disk is turned on and available.
Open a Finder window, select your Time Capsule or network disk in the Shared section of the sidebar, and click Connect. If necessary, enter your user name and password.
On the Time Capsule or network disk, select the disk or volume that contains Time Machine backups. Depending on how your Time Capsule is set up, there may be one or more disks or volumes.
Locate your backup, and drag it to the Disk Utility sidebar.You can identify your backup by looking for your computer’s name in the backup’s filename.

Hello,
Thanks to the great Pondini...
http://pondini.org/TM/C3.html

I cannot re-open files that have been saved in Numbers version09 - it states "You need a newer version of numbers to open this document". This is the latest version

I cannot re-open files that have been saved in Numbers version09 - it states "You need a newer version of numbers to open this document". This is the latest version & also the one I have created/saved???

Jules,
You may delete Numbers 08 if you wish, but some folks like keeping it around. Close all your Numbers docs and Quit the Numbers app, and the other Numbers app if necessary.Then click the Numbers icon on your doc. Then select Numbers > About Numbers, and in the window that pops up, see which version it is. If the Dock icon started Numbers 08, you can cure that by dragging that icon off the Dock and letting it go in a puff of virtual smoke.
Now, to put the Numbers 09 icon on the Dock, double-click one of those known Numbers 09 documents so that Numbers 09 starts up. Verify by checkig Numbers > about Numbers.
Now click and hold the Numbers Dock icon and select the Option for Keep in Dock.
Jerry
Message was edited by: Jerrold Green1 -- I inadvertently posted about Pages rather than Numbers. Just corrected it.

Hi. I was trying to open some pdf files and got a message my adobe reader was deinstalled. I installed a new version of Adobe Reader for Mac and when trying to open a PDF file I am getting a message in a foreign language. Any suggestions?

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