Hi, ilife 11 came with my macbook, but i can't update to 13 for free?

is it free or do i have to pay?

Are you using OS X Mavericks? If so, make sure you are using iLife '11. To do it, open iPhoto, for example, go to iPhoto menu (on the menu bar) > About iPhoto, and look at your iPhoto version. If it's 9.x.x, you have got iLife '11. In this case, I recommend you to contact with the Mac App Store support > http://www.apple.com/support/mac/app-store/contact

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I have Apple ID but I can not download Apps even for free, message box appeared "This Apple ID has not yet been used with the iTunes".

I have Apple ID but I can not download Apps even for free, message box appeared "This Apple ID has not yet been used with the iTunes".

You can create an account without a credit card, check here:
Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card

How do I revert to Snow Leopard from Mountain Lion? I do not have the setup disk that came with my MacBook but I do have the Snow Leopard software.

I upgraded to Mountain Lion and very much regret this move. I cannot use Parallels or Bootcamp for Windows XP which I need for some of my 'older' accessories. How do I revert from Mountain Lion back to Snow Leopard? I have the Snow Leopard software but I do not have the original setup software disk that came with the MacBook (leant to a friend and never seen again).

If you do revert to Snow Leopard, be aware of this "feature" I used with my 2009 MacBook Pro:
When it had the original OS (Leopard, I believe) I set up Bootcamp with Windows XP. I also installed Parallels and use the Bootcamp partition for Windows XP within Parallels.
I then upgraded to Snow Leopard and all was fine.
I then upgraded to Lion and still my Bootcamp partition works for Windows XP and also for Parallels.
I have not upgraded to Mountain Lion so I cannot speak to whether or not the Bootcamp paritition of Windows XP will continue to work. If you do and it works, LET US KNOW!

I have the calendar app came with my phone but I can not find I to the homescreen

i use the calendar almost everyday and it is a pain as I can not find it on the homescreen yet when I search for it I can find it pplease help I really dont know what to do

It cannot be lost it came with the phone. look on another screen or in a folder. IF you cannot find it then go to settings/general/reset/reset home screen layout

I have lost my Restore disks came with my macbook pro 2.33 15".

I have lost my restore DVDs which came with my macbook pro.
Can I buy new Os leopard and install?
Can I buy used or new one from ebay?
It was mac os X 10.4.8.
My macbook pro is late 2006 model.
Intel core2 2.33 Ghz
15" display
2 GB memory
120 GB hard

You can upgrade your OS to Snow Leopard 10.6.x.
You can call Apple Customer Support 1-800-767-2775, provide the Serial Number and specifications of the Mac, and for a fee, a replacement set of system discs (if available), can be ordered. However, the discs will be for the original version of OS, that was pre-installed, when the Mac was manufactured.
 Cheers, Tom

I need appleisightinstaller.exe to install the isight driver for Windows Vista running in Parallel Desktop 6 for Mac, but I don't have a Leopard DVD. What came with my Macbook Air was a flash stick "MacBook Air Software Reinstall Drive" only.

I need appleisightinstaller.exe to install the isight driver for Windows Vista running in Parallel Desktop 6 for Mac, but I don't have a Leopard DVD. What came with my Macbook Air was a flash stick "MacBook Air Software Reinstall Drive" only.

All,
A very interesting NOTE to this thread. In order to try and get the "ignore permissions" box to show up in GET INFO (so I could execute Matt the Magician's solution to file sharing issues)-- I ran the terminal command for disabling ACLs on my internal HD / start up disk (as indicated in the linked thread to BDAqua's forum).
Although I understand that this was useless for disabling permissions on the start up disk (as everyone here pointed out) and allowing me to see the "ignore permissions" check box - somehow it did seem to fix my file sharing problem...and that was the root problem I wanted solved in the first place! After doing the terminal command and a quick reboot, I went in and tested file sharing on the chosen directory and I can create new files or work from existing files in the directory, with both users being able to modify / and save from both machines and each machine sees the revisions and can build from them. Bottom line - I'm stoked and want to thank everyone for their help.
The only other tweak I made was going over to my wife's machine and instead of using her log in / password, I just used my name and password to connect to my main machine that was sharing directories. Maybe that's what fixed the problem or the ACL disable but either way...I'm up and running the way I want to be.
Hope this thread helps anyone else who has these file sharing / permissions issues with Leopard. Especially for anyone wanting to do such a simple file sharing set up between 2 computers. I wish I understood exactly which tweak fixed the problem, but at least it works the way I want now.
So happy to be done w/this one!
Thx everyone. Any additional input on what solved it is welcome, so my curiosity is quelled...
TC

I want to clean the HDD back to as new but have lost the disks that came with the Macbook Any ideas please

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You will need either the system DVD's that came with the MacBook or a retail Snow Leopard DVD...
....call Apple Customer Service to replace your original DVD's ( $ and a serial# required).....1-800-676-2775

Troubleshooting after reinstalling the software that came with my macbook

Hi, I'm a new user of mac products and my macbook crashed refusing to start up (it would just turn on and keep loading till froze).
I followed exactly the steps "Problem meet solution" in the little manual and had to use the Mac OS X Install Disk 1.
The disk utility repaired the HD volume (error found: incorrect block count for file flatfile.db - should have been 708 instead of 354), then still couldn't start up on HD. Did it all over again, repaired HD again (this time error: incorrect block count for file .store.db - should have been 5202 instead of 2601), but this time went further selecting "continue" and reinstalling Mac OS X from the discs that came with my macbook. Reinstalled - successfully finally - by chosing the option "previous settings archived in new file".
The only problem i had was at login ... it would not recognize my user password... which was the same one since i first turn on my new bought macbook. Anyways, i used again the disc 1, selected change my password and this time i managed to sign in with the new one (same old user).
1)NOW, question: do i have to re-update my software? Because before I had Mac OS X 10.5.2 (i always kept my computer up to date) and now, after reinstalling the software I have Mac OS X 10.5
or i should be able to reactivate them from the Previous Systems file (in this case how do i do that?
2) Can't figure still out my master password that unlocks the file vault plus i can't activate again the root admin user from Directory Utility ... i click it but doesn't do anything. Why is this and how can be sorted out?
my macbook details:
Model Name: MacBook
Model Identifier: MacBook3,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 1 GB
Bus Speed: 800 MHz
Boot ROM Version: MB31.008E.B02
SMC Version: 1.24f2
Could someone help me with this? Please note it's my first time troubleshooting a computer ever and that my knowledge is not that vast in the field ... so please use simple steps/terms that i can follow.
Thank you,
Laurie

Thank you very much for answering so prompt to my questions.
1) yes, i will take all the updates. and ok, i won't touch the previous systems file
2) in regards to master password ... i tried all the passwords i ever used. not sure it's just "forgetting". Reason: as I mentioned before: The only problem i had after reinstalling the software was at login ... it would not recognize my user password... (and I add, nor the master password) which was the same one since i first turn on my new bought macbook.
As i couldn't sign in, used again the disc 1 to reset my administrator password and it did save but with the notice that i should "use the keychain access to reset the password for users login" .This time i managed to sign in with the new one (same old user). Then I went to the keychain clicked login and changed the password for keychain login. Did i do good? do I have to change something else. please let me know as don't really know.... i just follow help advice.
3)in regards to root password ... i had it also before ... using help on "security" issue ... as i connect to different networks ... i read that one could help ... please understand that i'm learning as i go, as this time i don't have someone else to do those things for me. so why doesn't it activate anymore? and why would it be better not to activate it?
4)speaking of learning, from my initial post where i posted the errors that my disk utility found ... what do u think caused my computer to freeze? i was browsing on safari facebook as well as I had both yahoo messenger and skype opened... first the messenger froze, then crushed, then i restarted it , then froze, then all the rest froze, without responding to force quit.
5) after reinstalling the software, i still have yahoo messenger and other applications.... is that safe to use now? they are still in my applications
and last 6) did I do everything correct when my computer would not start up?
thank you
laurie

Hi I replaced my hard drive on macbook and I want to install mac osx10.5 with the CD that came with the macbook. When I run the CD after a while I get the page showing language options for 2 second then a gray screen appears and nothing happens

Hi I replaced my hard drive on macbook and I want to install mac osx10.5 with the CD that came with the macbook. When I run the CD after a while I get the page showing language options for 2 second then a gray screen appears and nothing happens. I partitioned my hard drive and I tried installing Microsoft windows and that worked just fine. But I do not understand why it wont install mac os x 10.5????? PLEASE HELP ME. Thanks Hamid

Try a new post in the 10.5 Installation forum.
DALE

How can I install Mountain Lion in a VMware fusion, if it came with my macbook pro, and not purchased through the app store?

I have Mountain Lion on my Macbook Pro with Retina but I want to install Mountain Lion in a VM for application testing. I try to install it from the recovery partition but it states that when I put in my apple ID, it states that it was not purchased through the App Store. My OS came with my Macbook. Is there anything that I can do to get it to install in a VM?
Thanks

Not really. The license that comes with pre-installed OS is only for that Mac.
A. Preinstalled and Single-Copy Apple Software License. Subject to the terms and conditions of this License, unless you obtained the Apple Software from the Mac App Store or under a volume license, maintenance or other written agreement from Apple, you are granted a limited, non- exclusive license to install, use and run one (1) copy of the Apple Software on a single Apple- branded computer at any one time. For example, these single-copy license terms apply to you if you obtained the Apple Software preinstalled on Apple-branded hardware.
vs
B. Mac App Store License. If you obtained a license for the Apple Software from the Mac App Store, then subject to the terms and conditions of this License and as permitted by the Mac App Store Usage Rules set forth in the App Store Terms and Conditions (http://www.apple.com/legal/ itunes/ww/) (“Usage Rules”), you are granted a limited, non-transferable, non-exclusive license:
( i ) to download, install, use and run for personal, non-commercial use, one (1) copy of the Apple Software...
(ii) If you are a commercial enterprise or educational institution, to download, install, use and run one (1) copy of...and
(iii) to install, use and run up to two (2) additional copies or instances of the Apple Software within virtual operating system environments on each Mac Computer you own or control that is already running the Apple Software, for purposes of: (a) software development; (b) testing during software development; (c) using OS X Server; or (d) personal, non-commercial use.
(I shortened B.i. and B.ii.)
http://www.apple.com/legal/sla/docs/OSX1082.pdf

HT3777 if i restore my macbook back to its factory settings with the grey install disk that came with my macbook, will this wipe out the bootcamp partition? (i don't want it to)

i have asked this question a few times now, but i have not got the answer i was looking for:
my macbook is currently on v10.6.8 (a snow leopard version)
the factory settings of my macbook is v10.5.6 (a leopard version; i know that using the grey install disk that came with my macbook will restore my macbook back to this version)
i know that by restoring my macbook to the factory settings, some apps will go (e.g. flash player 12, app store) and other apps will be downgraded (like itunes)
but i am talking about BOOTCAMP. it isn't an app, it's a partition of my hard drive.
my question is, will i still have the BOOTCAMP partition after i restore my macbook back to its factory settings? if so, will all the folders and files in BOOTCAMP still be there?

Hello there, Timmayy24.
The following Knowledge Base article provides the information you're looking for:
Mac OS X v10.6 Snow Leopard: How to Erase and Install
http://support.apple.com/kb/HT3910
Important: This procedure will completely erase your hard drive. If you have installed Microsoft Windows using Boot Camp, or have multiple partitions, this procedure will erase the partition you select.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I replaced my hard drive and lost iPhoto. Is there a way to retrieve? I can not find the starter discs that came with my Macbook Pro.

I replaced my hard drive and lost iPhoto. Is there a way to retrieve? I can not find the starter discs that came with my Macbook Pro.

Customer Service: Contacting Apple for support and service - this includes international calling numbers. You can purchase replacement discs from Apple.
Or, you can upgrade to Lion or Mountain Lion:
Upgrading from Snow Leopard to Lion or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99.
If you sign into the App Store and try to purchase Mountain Lion but the App Store says your computer is not compatible then you may still be able to upgrade to Lion per the following information.
A. Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.
B. Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.

TS4009 I seem to have 2 iCloud accounts with different names - a free storage that came with my Macbook and one I used when I bought some iCloud space. How can I cancel the free account?

I seem to have 2 iCloud accounts with different names - a free storage that came with my MacBook and one I used when I bought some iCloud space. How can I cancel the free account? Because of this I can't access iMatch and the ICloud account I paid for on my MacBook
Any ideas cos its frustrating that I can't access something I paid for!

Sign out of the account you do not wish to use, sign into the one that you do wish to use.

I want to set up my iphone to sync with my macbook but when I plug it in via USB my iphone doesn't show up under devices in itunes even though it is plugged in correctly and is charging through my computer. How do I get it to show up?

I want to set up my iphone to sync with my macbook but when I plug it in via USB my iphone doesn't show up under devices in itunes even though it is plugged in correctly and is charging through my computer. How do I get it to show up? I've tried restarting my computer.

If your iPhone does not appear under Devices in iTunes after you connect it to your Mac, refer to the troubleshooting suggestions here:
http://support.apple.com/kb/ts1591

I do have a gray application DVD that came with my MacBook Pro by how to use it

I do have a gray application DVD that came with my MacBook Pro by how to use it.

You don't, your signature says you have 10.7.5 and the disk is either 10.5 or 10.6, has outdated software on it.
Keep it in case of emergency in a very safe place in case you need to reinstall on a new drive, then upgrade to 10.7.5 again.
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

Hi, ilife 11 came with my macbook, but i can't update to 13 for free?

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