Hi im using a mac book pro, im having hard time viewing vidoes on Facebook, it just happen few hours ago, how can i fix it? thanks

hi im using a mac book pro, im having hard time viewing vidoes on Facebook, it just happen few hours ago, how can i fix it? thanks

Hello Terrychelle,
Thank you for using Apple Support Communities!
If the issue is to do with Safari, then you may need to reset it.
Safari 6 (OS X Mountain Lion): Reset Safari
http://support.apple.com/kb/ph11914
Regards,
Sterling

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    Problem description:
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    Report generated March 15, 2015 at 8:15:02 PM CDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
        MacBook Pro - model: MacBookPro6,2
        1 2.4 GHz Intel Core i5 CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 585
    Video Information: ℹ️
        Intel HD Graphics - VRAM: 288 MB
        NVIDIA GeForce GT 330M - VRAM: 256 MB
            Color LCD 1680 x 1050
    System Software: ℹ️
        OS X 10.10.2 (14C1510) - Time since boot: 0:12:8
    Disk Information: ℹ️
        Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 318.84 GB (162.02 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 319.21 GB Online
        HL-DT-ST DVDRW  GS23N 
    USB Information: ℹ️
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Internal Memory Card Reader
        Apple Inc. Built-in iSight
        Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/VMware Horizon Client.app
        [not loaded]    com.vmware.kext.vmioplug.12.2.7 (12.2.7) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.devguru.driver.SamsungComposite (1.4.20 - SDK 10.6) [Click for support]
            /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
        [not loaded]    com.devguru.driver.SamsungACMControl (1.4.20 - SDK 10.6) [Click for support]
        [not loaded]    com.devguru.driver.SamsungACMData (1.4.20 - SDK 10.6) [Click for support]
        [not loaded]    com.devguru.driver.SamsungMTP (1.4.20 - SDK 10.5) [Click for support]
        [not loaded]    com.devguru.driver.SamsungSerial (1.4.20 - SDK 10.6) [Click for support]
    Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.rosettastone.rosettastonedaemon.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        Google Chrome    Application Hidden (/Applications/Google Chrome.app)
        fuspredownloader    Application Hidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
        KiesAgent    Application Hidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
    Internet Plug-ins: ℹ️
        QuickTime Plugin: Version: 7.7.3
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    Safari Extensions: ℹ️
        Open in Internet Explorer
    3rd Party Preference Panes: ℹ️
        MacFUSE  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             8%    Google Chrome
             7%    WindowServer
             3%    Activity Monitor
             1%    sysmond
             1%    hidd
    Top Processes by Memory: ℹ️
        180 MB    Google Chrome
        172 MB    spindump
        129 MB    Google Chrome Helper
        112 MB    mds_stores
        103 MB    ocspd
    Virtual Memory Information: ℹ️
        3.93 GB    Free RAM
        2.82 GB    Active RAM
        739 MB    Inactive RAM
        1.10 GB    Wired RAM
        1.56 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 15, 2015, 08:02:45 PM    /Library/Logs/DiagnosticReports/com.apple.AmbientDisplayAgent_2015-03-15-200245 _[redacted].crash
        Mar 15, 2015, 08:01:10 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-200110_[redacted].panic [Click for details]
        Mar 15, 2015, 08:00:44 PM    Self test - passed
        Mar 14, 2015, 08:37:13 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-14-203713_[redacted].panic [Click for details]
        Mar 14, 2015, 08:04:08 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-14-200408_[redacted].panic [Click for details]
        Mar 14, 2015, 04:19:20 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-14-161920_[redacted].panic [Click for details]
        Mar 14, 2015, 12:55:25 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-14-125525_[redacted].panic [Click for details]
        Mar 1, 2015, 01:25:17 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-01-132517_[redacted].panic [Click for details]
        Feb 27, 2015, 10:34:50 PM    /Library/Logs/DiagnosticReports/Kernel_2015-02-27-223450_[redacted].panic [Click for details]
        Feb 25, 2015, 09:20:17 PM    /Library/Logs/DiagnosticReports/Kernel_2015-02-25-212017_[redacted].panic [Click for details]
        Feb 17, 2015, 09:47:52 AM    /Library/Logs/DiagnosticReports/Kernel_2015-02-17-094752_[redacted].panic [Click for details]
        Feb 16, 2015, 09:55:58 PM    /Library/Logs/DiagnosticReports/Kernel_2015-02-16-215558_[redacted].panic [Click for details]
        Feb 15, 2015, 10:22:46 PM    /Library/Logs/DiagnosticReports/Kernel_2015-02-15-222246_[redacted].panic [Click for details]

    I found the panic file.
    Anonymous UUID:       BAD5C7EC-C960-AF52-5446-DBE5524FD2B5
    Sun Mar 15 20:01:06 2015
    *** Panic Report ***
    panic(cpu 1 caller 0xffffff7f992cef63): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff813311f000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.8.6/src/AppleM uxControl/kext/GPUPanic.cpp:127
    Backtrace (CPU 1), Frame : Return Address
    0xffffff811fee30b0 : 0xffffff801652fe41
    0xffffff811fee3130 : 0xffffff7f992cef63
    0xffffff811fee3210 : 0xffffff7f972ecb9f
    0xffffff811fee32d0 : 0xffffff7f973b618e
    0xffffff811fee3310 : 0xffffff7f973b61fe
    0xffffff811fee3380 : 0xffffff7f97635056
    0xffffff811fee34b0 : 0xffffff7f973d982d
    0xffffff811fee34d0 : 0xffffff7f972f35f1
    0xffffff811fee3580 : 0xffffff7f972f10fc
    0xffffff811fee3780 : 0xffffff7f972f2a4b
    0xffffff811fee3850 : 0xffffff7f988ae018
    0xffffff811fee3970 : 0xffffff7f988ad237
    0xffffff811fee39a0 : 0xffffff7f988a4c8d
    0xffffff811fee39e0 : 0xffffff7f988a545a
    0xffffff811fee3ab0 : 0xffffff7f988a0129
    0xffffff811fee3ae0 : 0xffffff7f988833a4
    0xffffff811fee3b30 : 0xffffff8016b00652
    0xffffff811fee3b60 : 0xffffff8016b01249
    0xffffff811fee3bc0 : 0xffffff8016afe9c3
    0xffffff811fee3d00 : 0xffffff80165e4a87
    0xffffff811fee3e10 : 0xffffff8016533f8c
    0xffffff811fee3e40 : 0xffffff8016518a93
    0xffffff811fee3e90 : 0xffffff80165293bd
    0xffffff811fee3f10 : 0xffffff80166059fa
    0xffffff811fee3fb0 : 0xffffff8016636ea6
          Kernel Extensions in backtrace:
             com.apple.driver.AppleMuxControl(3.8.6)[BE610379-FAEA-3E8F-B6AF-F92B70B3C5CD]@0 xffffff7f992c0000->0xffffff7f992d3fff
                dependency: com.apple.driver.AppleGraphicsControl(3.8.6)[76B001B1-30F1-3D72-B264-85D77B254C 2F]@0xffffff7f992b8000
                dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f970d2000
                dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f96d24000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f97245000
                dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[42706EB3-1447-3931-A668-FBAC58AAAA 7A]@0xffffff7f992bb000
             com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28 EE2B]@0xffffff7f9729c000->0xffffff7f97505fff
                dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f96d24000
                dependency: com.apple.iokit.IONDRVSupport(2.4.1)[E5A48E71-70F5-3B01-81D3-C2B037BBE80A]@0xff ffff7f9728c000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f97245000
             com.apple.GeForceTesla(10.0)[3EA67900-B4A9-30BB-964D-0904DA5421CC]@0xffffff7f98 846000->0xffffff7f98913fff
                dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f96d24000
                dependency: com.apple.iokit.IONDRVSupport(2.4.1)[E5A48E71-70F5-3B01-81D3-C2B037BBE80A]@0xff ffff7f9728c000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f97245000
                dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f9729c000
             com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4C DA355]@0xffffff7f97510000->0xffffff7f977b9fff
                dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f9729c000
                dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f96d24000
    BSD process name corresponding to current thread: Google Chrome He
    Mac OS version:
    14C1510
    Kernel version:
    Darwin Kernel Version 14.1.0: Thu Feb 26 19:26:47 PST 2015; root:xnu-2782.10.73~1/RELEASE_X86_64
    Kernel UUID: 270413F7-3B44-3602-894F-AC0D392FCF8E
    Kernel slide:     0x0000000016200000
    Kernel text base: 0xffffff8016400000
    __HIB  text base: 0xffffff8016300000
    System model name: MacBookPro6,2 (Mac-F22586C8)
    System uptime in nanoseconds: 17132101765913
    last loaded kext at 8002721604154: com.apple.filesystems.smbfs 3.0.0 (addr 0xffffff7f993b2000, size 389120)
    last unloaded kext at 153961282405: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f97a32000, size 65536)
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    com.apple.filesystems.smbfs 3.0.0
    com.apple.driver.AudioAUUC 1.70
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.driver.AGPM 100.15.5
    com.apple.filesystems.autofs 3.0
    com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
    com.apple.driver.AppleOSXWatchdog 1
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleMikeyDriver 269.25
    com.apple.driver.AppleSMCLMU 2.0.7d0
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
    com.apple.driver.AppleLPC 1.7.3
    com.apple.driver.AppleHDA 269.25
    com.apple.GeForceTesla 10.0.0
    com.apple.driver.AppleUpstreamUserClient 3.6.1
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.driver.AppleIntelHDGraphics 10.0.0
    com.apple.driver.AppleIntelHDGraphicsFB 10.0.0
    com.apple.iokit.IOUserEthernet 1.0.1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleHV 1
    com.apple.driver.AppleMuxControl 3.8.6
    com.apple.driver.AppleMCCSControl 1.2.11
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.driver.SMCMotionSensor 3.0.4d1
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.driver.AppleUSBCardReader 3.5.1
    com.apple.driver.AppleIRController 327.5
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.iokit.SCSITaskUserClient 3.7.3
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.7.0
    com.apple.driver.AirPort.Brcm4331 800.20.24
    com.apple.driver.AppleUSBHub 705.4.2
    com.apple.driver.AppleFWOHCI 5.5.2
    com.apple.driver.AppleAHCIPort 3.1.0
    com.apple.iokit.AppleBCM5701Ethernet 10.1.3
    com.apple.driver.AppleUSBEHCI 705.4.14
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 3.1
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 3.1
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
    com.apple.nke.applicationfirewall 161
    com.apple.security.quarantine 3
    com.apple.security.TMSafetyNet 8
    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
    com.apple.AppleGraphicsDeviceControl 3.8.6
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOSerialFamily 11
    com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
    com.apple.driver.DspFuncLib 269.25
    com.apple.kext.OSvKernDSPLib 1.15
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.nvidia.classic.NVDAResmanTesla 10.0.0
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.iokit.IOUSBUserClient 705.4.0
    com.apple.iokit.IOSurface 97
    com.apple.iokit.IOBluetoothFamily 4.3.2f6
    com.apple.driver.AppleGraphicsControl 3.8.6
    com.apple.driver.AppleBacklightExpert 1.1.0
    com.apple.driver.AppleSMBusController 1.0.13d1
    com.apple.driver.IOPlatformPluginFamily 5.8.1d38
    com.apple.driver.AppleHDAController 269.25
    com.apple.iokit.IOHDAFamily 269.25
    com.apple.iokit.IOAudioFamily 203.3
    com.apple.vecLib.kext 1.2.0
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.driver.AppleSMC 3.1.9
    com.apple.driver.AppleUSBMultitouch 245.2
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.3
    com.apple.iokit.IOUSBMassStorageClass 3.7.1
    com.apple.iokit.IOUSBHIDDriver 705.4.0
    com.apple.driver.CoreStorage 471.10.6
    com.apple.driver.AppleUSBMergeNub 705.4.0
    com.apple.driver.AppleUSBComposite 705.4.9
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.3
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOAHCISerialATAPI 2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
    com.apple.iokit.IO80211Family 710.55
    com.apple.iokit.IOFireWireFamily 4.5.6
    com.apple.iokit.IOAHCIFamily 2.7.5
    com.apple.iokit.IOEthernetAVBController 1.0.3b3
    com.apple.driver.mDNSOffloadUserClient 1.0.1b8
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOUSBFamily 710.4.14
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 300.0
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.AppleMobileFileIntegrity 1.0.5
    com.apple.driver.AppleCredentialManager 1.0
    com.apple.driver.DiskImages 396
    com.apple.iokit.IOStorageFamily 2.0
    com.apple.iokit.IOReportFamily 31
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 3.1
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.Libm 1
    com.apple.kec.pthread 1
    com.apple.kec.corecrypto 1.0
    And my hardward profile
    Hardware Overview:
      Model Name: MacBook Pro
      Model Identifier: MacBookPro6,2
      Processor Name: Intel Core i5
      Processor Speed: 2.4 GHz
      Number of Processors: 1
      Total Number of Cores: 2
      L2 Cache (per Core): 256 KB
      L3 Cache: 3 MB
      Memory: 8 GB
      Processor Interconnect Speed: 4.8 GT/s
      Boot ROM Version: MBP61.0057.B0C
      SMC Version (system): 1.58f17
      Serial Number (system): W81040MUAGX
      Hardware UUID: AE13C868-E4BF-5C1C-9DBD-D1D6AF1B5C47
      Sudden Motion Sensor:
      State: Enabled

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