Hi , in the Creative Cloud panel under "APP" i have the following message "download error". What I have to do?

Hi , in the Creative Cloud panel under "APP" i have the following message "download error". What I have to do? Also if I click on "reload application"...the error is still there

Sorry I can not understand what I have to do.  Could you please explain me what I have to do?
Messaggio originale----
Da: [email protected]
Data: 02/01/2015 11.01
A: "Francesco Mazzetta"<[email protected]>
Ogg:  Hi , in the Creative Cloud panel under "APP" i have the following message "download error". What I have to do?
    Hi , in the Creative Cloud panel under "APP" i have the following message "download error". What I have to do?
    created by Mylenium in Creative Cloud Download &amp; Install - View the full discussion
Troubleshoot Creative Cloud download and install issues
Mylenium
     If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7059129#7059129 and clicking ‘Correct’ below the answer
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7059129#7059129
     To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, &amp; "Stop Following"
     Start a new discussion in Creative Cloud Download &amp; Install by email or at Adobe Community
  For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Similar Messages

  • When I click on Apps in the Creative Cloud panel is days Download Error contact customer support

    When I click on Apps in the Creative Cloud panel is days Download Error contact customer support
    OS X 10.9.4
    3.4 GHz Intel Core i7
    16GB RAM 1333 MHz DDR3
    237" iMac

    I wish. Just this ambiguous msg.
    I've gone round and round their online support. Seems like it's all for specific apps. Can't find anything for the CC window itself.  Screen capture attached.
    Many thanks for your time!

  • I have the Creative cloud panel blank... without apps...

    I have the Creative cloud panel blank... without apps... i just restarded 5 times...What should I do? I subscribed to photography and I only one active computer ... qiuesto would be the second. I do not know what to do ...

    first, close your cc desktop app.
    then, rename the opm.db file by:
        navigate to the OOBE folder.
            Windows: [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE
            Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder
        and rename the opm.db file to opm_old.db, eg
    finally, launch your cc desktop app.
    if that fails: https://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

  • I am updating creative cloud but under apps tab says failed to load error please retry but still will not work

    i am updating creative cloud but under apps tab says failed to load error please retry but still will not work

    Hi philip,
    You may try to follow the steps below:
    1.Close the Creative Cloud application.
    2.Navigate to the OOBE folder.
    Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
    Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE folder
    3.Delete the opm.db file.
    4.Launch Creative Cloud.
    Let us know if that helps,
    Regards,
    Rave

  • The dropdown menu from the Creative Cloud icon on the menu bar keeps giving me the following message: "Download Error" I quit and restarted the creative cloud app to no avail. Running Mavericks on a mid 2011 iMac.

    The dropdown menu from the Creative Cloud icon on the menu bar keeps giving me the following message: "Download Error" I quit and restarted the creative cloud app to no avail. Running Mavericks on a mid 2011 iMac.

    Try below steps once
    click Gear icon on the top Right corner and Quit Creative Cloud App
    Click on Finder and then hold Command + Shift + G keys on your keypad
    It will open Go to folder window, type  exactly ~/Library and click on Go
    Make sure to open ~/Library not /Library (  there will be two Library folders )
    Then open Application Support > Adobe folders
    Trash AAMUpdater and OOBE folders.
    Then launch Creative Could and check.

  • Hi I am trying to download a previous version of cc through the creative cloud  desk top app.

    Hi I am trying to download a previous version of cc through the creative cloud  desk top app. I should be able to do this through the whats new menu although this particular menu does not even show up on my creative cloud desktop app - this is very upsetting as I have deleted my previous version In hopes of reinstalling and now am in a bind - very bad news
    Can I download previous versions from the website?

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Creative cloud has no apps and won't let me download any

    Creative cloud shows no apps and won't let me download any, it lets me do the other tabs but I get an error message (no #) when I try.  I have windows 7 pro.

    Hi Ratandeep,
    My number is below.  I am there until 4:30 est.  Thanks.
    Diane Antonietta
    [email protected]
    Marketing Communications Manager
    Cornell Dubilier Electronics
    1605 E. Rodney French Blvd.
    New Bedford, MA 02744
    508-996-8561 ext 168
    Fax 508-996-0527

  • Hi! I just joined the creative cloud. As a photographer I would like to download photoshop and lightroom. When I try to do this, before the download starts, I get the message: 'we are experiencing some problems, please try later'. I've tried multiple time

    Hi! I just joined the creative cloud. As a photographer I would like to download photoshop and lightroom. When I try to do this, before the download starts, I get the message: 'we are experiencing some problems, please try later'. I've tried multiple times for the last 3 days but no change... Any ideas?

    Michelmolder please try utilizing a different web browser.  If you continue to experience difficulties then I would recommend reviewing Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to install Photoshop and Lightroom directly through the Creative Cloud Desktop application.

  • The creative cloud free space is for lifetim, the 2GB, or for one month trial

    the creative cloud free space is for lifetim, the 2GB, or for one month trial???

    Just sign in with your Adobe ID at the Creative Cloud Files page at https://creative.adobe.com/files. You can then use the upload button to upload files, or drag-and-drop files from the Windows Explorer/Mac Finder. Here is a video explaining the file upload http://tv.adobe.com/watch/learn-creative-cloud/uploading-files-to-creative-cloud/.
    If you use one of the Adobe Touch Apps (Ideas, Photoshop Touch, Proto) then the files you sync with these apps are also stored in the same file storage, and are accessible from the Files page.

  • Hello, good morning ! I have the creative cloud photography ( photoshop lightroom + ) and suddenly my Lightroom is giving error asking serial . Where I find my serial ? Help me!

    Hello, good morning! I have the creative cloud photography (photoshop + lightroom) anda suddenly my Lightroom is giving error asking serial. Where I find my serial? Help me!!!

    Hi Morana,
    Adobe Creative cloud applications do not have any serial numbers. They are activated through your adobe id.
    Please refer to the help document to fix this issue:
    Creative Cloud applications ask for serial number
    Regards,
    Sheena

  • Hello On the creative cloud there are two versions of the software, for example photoshop cc and photoshop DC (2014) what is the difference thank you

    hello
    On the creative cloud there are two versions of the software, for example photoshop cc
    and photoshop DC (2014)
    what is the difference
    thank you

    See Installing the 2014 Release of Creative Cloud « Julieanne Kost's Blog

  • I downloaded the creative cloud and i cannot find adobe after effects to download. help plz

    i downloaded the creative cloud and i cannot find adobe after effects to download. help plz

    This has been discussed 500 million times: If it doesn't show up your system doesn't meet the requirements. Check them on the product page.
    Mylenium

  • When the Adobe Application Manager will open the following message: Download error. What should I do

    When the Adobe Application Manager will open the following message: Download error. What should I do

    is the error some gibberish like : UW44PKU  or some code similar to that?
    i think the code is        U44M1P7.
    if this is what happens i think i know what to do, that is if you already have PSCS6 (permanent license) version on you risk before you joined cc.
    vince
    Message was edited by: vinsolo

  • Tried to download trail version of CS6 had problems with the instalation primarily - did not work (Windows 7). So deleted all files and re-installed the creative cloud now no apps showing on CC? Please help!

    Downloaded CS6 from the cloud on trial version a few weeks back. During instalation my computer crashed and left it kind of partially installed i think. I deleted the files i could find to try and re-instal. Have managed to get the creative cloud back but when i load it up im not given any options - no apps or home or anything just the shell. Does anyone know whats up or cangive me some advice to get my trial please. Many thanks

    When I try to install trial version now it brings up the cloud but nothing happens. Any ideas? Thankyou

  • I signed up, and am unable to download the Creative Cloud on my Chromebook laptop.  I can't download any of the "desktop apps."  What do I do?

    Why can't I download the Creative Cloud with my Chromebook?

    Chrome OS is a Linux derivative. Desktop apps require Windows or Mac OSX. As it stands, you need a different computer or cancel your plan.
    Mylenium

Maybe you are looking for