Hi.. IOS 6..1.1 is downloaded in my ipad 3.. then i clicked to install. ipad restarted with an apple icon and a status bar. but there is no update for almost 2 hours. please let me know how to proceed further

Hold down on the home and power buttons at the same time until the iPad shuts down and the Apple logo appears again.
You might need to connect to a PC running iTunes to restore if the update got corrupted and can't complete

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HI Team, Recently One week back I bought a new iphone 5 from India. They have given me a used mobile which has a different IMEI number when compared to the IMEI number present on the box. Please let me know how to proceed further

HI Team, Recently One week back I bought a new iphone 5 from India. They have given me a used mobile which has a different IMEI number when compared to the IMEI number present on the box. Please let me know how to proceed further

When you went back to the place where you purchased this phone, & asked them, what did they say?
No one here can help you with this, nor can/will Apple. You need to take this up with whoever you purchased this phone from.

I want to cancel my annual ExportPDF subscription. Please let me know how to proceed with this as soon as possible.

Please let me know how to cancel my annual ExportPDF subscription immediately - Adobe has made this cancellation process unnecessarily complicated.

Hi Nancy1995,
I would recommend you to use this link to cancel your subscription : http://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-servi ces.html
Please let me know if you face any roadblock.
Regards,
Rahul

I've updated and restored my ipod touch. But when i turn it on, it stays frozen on the screen with the apple icon and the loading bar. How do i fix it?

I went to update my ipod touch and it said it may take an hour. so i left it plugged in over night. in the morning the ipod was frozen. it had the apple logo and the loading bar. i reset the ipod and it stays at the same screen. i just restored it, reset it again, and restart my computer, but everytime it turns on it stays on that screen with the logo and loading bar. how do i fix it?

Were all the apps bought under the same Apple ID? For example if a husband and wife share the same computer but have different apple ID's what he buys won't play on her iPad and vice versa. However if they shared the same Apple id for both devices then any compatible apps would transfer and work on both.

I have got iphone v.4.1, i bought bowling game (US$ 0.99), due to version problem i could not down load the same (not compatable), pls let me know how to proceed further.

I have got a iphone 3 GS version 4.1, i download bowling game (US$ 0.99), due to version mismatching i could not down load the same, i already paid for the same, please advise how to proceed the same.
i have been told not to update my iphone to new version, otherwise it will be locked forever.
please help me.
chandrru iyer

Help with what? It's YOUR responsibility to READ the requirements for any app you want to purchase. They are clearly stated on the app's info page. So, either update your phone or beg iTunes support for a refund:
http://www.apple.com/support/itunes/

Please let me know how to proceed.

We're sorry, we are unable to continue with your activation at this time.
Please try again later, or contact customer care.

Thank you for your promt reply.
Below please see my answers:
Is iPhone hacked/jailbroken?
No but it was in the past.
Is iPhone lock to previous carrier?
Yes, At&t. Some local mobile service center suggested to me to make it factory unlocked for some $30. After it was ok. I was able to update FW etc. Once the battery was low and when I tried to switch it on after recharge it was restarting each time. After restore via itunes I cannot activate now.
Is your carrier iPhone supported?
Yes.

Hi - I was updating the operating system on my I-Pod touch (to Ios 5). After the download finished an error message re my touch came up. The Ipod has frozen, with the apple icon and an empty bar on the screen. I can't hard reset. Help!

Have checked and have the latest version of I tunes.

What did the error message say? The following lists the common error messages and their resolutionL
iTunes: Specific update-and-restore error messages and advanced troubleshooting
For your immediate problem,:
- Try placing he iPod in recovery mode and then restore via iTunes. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- Next try DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Last, let the battery fully drain. Then cahrge and try agin.

TS1702 I downloaded the update to ios6 on my I-pad 3. Now it won't do anything. Just a blank screen with the apple icon and a horisontal bar. Won't turn off either

I connected my i-pad 3 to my i-mac computer to sync music. Once connected it said I had an update to ios6 for my i-pad. I did as instructed. at the end it said it could not install because of error 1603. Now the i-pad will not shut now. It just has a black screen with the apple icon on it. Help

This is the ipod touch forum.
Try posting in the ipad forum

The App Store is ruin after updating iOS to 5.1.1. Please let me know how to fix this.

After updating my iPad 2 and iPhone 4S iOS to 5.1.1. The App Store of both device are ruin. The font is bigger, the background color is black. And the screen resolution is bigger than the screen of my devices. Please let me know how to fix this. Thanks!

Double tap the screen with 3 fingers. Then:
Settings > General > Accessibility > Zoom > Off, White on Black > Off

HT1386 i have lost my pictures in my I POD while trying to dowen loade song to my I tune could you please let me know how can i get my pictures and songs back to my I.POD

i was trying to dowen load the song from my I POD to my I tune
i lost all my songs and pictures i had on my I POD while doing so
could you please let me know how can i get my pictures and songs back to the I POD?
many thanks for your help

- If you backed up the iPod after taking the photos then restoring from backup will recover the photos. To restore from backup see the restoring topic of:
iOS: How to back up
If you restore via iTunes make sure that autosyncing is turned off. Go to iTunes>Preferences>Devices and check the box that says prevent iPods...".
- Otherwise if the photos ore not on the computer or iPod they are gone uless you can get them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer

I just updated iOS on my iPhone 5. What a shock!! Where is the premium look and feel I bought my iPhone for? If I wanted the lokale feel of iOS 7.0 I would have bought a much cheeper taiwanese smartphone. Please let me know how I can return to the origina

I just updated iOS on my iPhone 5.
What a shock!! Where is the premium look and feel I bought my iPhone for?
If I wanted the lokale feel of iOS 7.0 I would have bought a much cheeper taiwanese smartphone.
Please let me know how I can return to the original look and feel of the iPhone surface I bought my phone for.

You had plenty of time to look at screenshots on the internet and read various blog posts about iOS 7.

I have upgraded my I phone's ios from ios 6.1.4 to ios 7. After that my phone is very slow and getting hang. So now I wants to downgrade from ios 7 to ios 6.1.4. Please let me know how I can do it

Subject: need to downgrade ios
I have upgraded my I phone's ios from ios 6.1.4 to ios 7. After that my phone is very slow and getting hang. So now I wants to downgrade from ios 7 to ios 6.1.4. Please let me know how I can do it

You cannot downgrade.

I'm not able to enrol in a iOS developer program as individual. My browser says too many redirects. I'm using the Safari Browser. Please let me know how to solve this issue.

I'm not able to enrol in a iOS developer program as individual. My browser says too many redirects. I'm using the Safari Browser. Please let me know how to solve this issue.

Further to my earlier post, I have just read an entry noting that if you already own a domain name, and ask your hosting service to forward and mask your iWeb '08 created, web.mac.com site to your personal domain, chances are that due to the masking of the site on web.mac.com, Safari browsers interpret the masking as being the end of the site, and as such, just return a blank page?
This may explain the problem. However, call me old fashioned, and possibly a little naive, but surely this cannot be the problem?? It's OK in Firefox!

Alarm sound button is greyed out in Iphone 5, can you please let me know how to activate it?

Under Alarm - Sound button is greyed out in Iphone 5, can you please let me know how to activate it?
I m not able to select other tones for the Alarm since it's greyed.
The phone literally hangs and I had to come out of the screen by pressing the home button.

Hi Mahendra KK,
If you are having issues such as you describe with your iPhone, I would suggest using the steps in this article to troubleshoot -
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Thanks for using Apple Support Communities.
Best,
Brett L

Please let me know how to install flash player in my iPad min

PLease let me know how to install flash player in my iPad mini

No....
That's NOT saying I won't let you know how to install it.
That's saying you CAN'T install it, that NO iOS device has EVER been able to install Flash Player, and Adobe has NEVER made a Flash Player for iOS because of that.
Apple recommends "SkyFire" browser to view content that requires Flash Player (It's free in the App Store)

Hi.. IOS 6..1.1 is downloaded in my ipad 3.. then i clicked to install. ipad restarted with an apple icon and a status bar. but there is no update for almost 2 hours. please let me know how to proceed further

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