Hi, ive bought recently the pokemon game that was in the app store and therefore approved by apple . The game was proven to be fake. I find that inacceptable from such a big company
Hi, ive bought recently the pokemon game that was in the app store and therefore approved by apple . The game was proven to be fake. I find that inacceptable from such a big company
Do you have a technical question?
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Hi i just had my imac hdd replaced and since then ive had nothing but problems...i cant find imovie iphoto or anything and i followed the steps mentioned on here go in app store and buy but my account wont be charged...but it did...can someone pls advise.
Hi i've done everything that i was advised on...and also another problem i tried to restore my mac and it keeps sayin disk erase failed couldnt unmount disk!...i'm so angry i swear....someone somewhere dont know what they doing....
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After moving from Canada to the US, getting a new iPhone 5C, and restoring my backup from iCloud, I can't update my apps. I get an error message that my account is not valid in the Canadian App store and I must change to the US store. How do I do that?
Change here:
Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
You must have a verified billing address & be located in the country whose store you are trying to use. -
I cant find an app that should be on that should be on the app store, and when I click on the website (sky poker) and I click on "downland thee app on the app store" only a white page appear on app store.
Well, I went to a Sky Poker website and find it it seems to be something related to playing poker online and the currency is measured in pounds. I do not see anywhere on the website where it tells me that I can download an iPhone app, and when I search the App Store (US) I do not see a listing their either. You may need to send their support a question/email and ask if they have something in the app store and what the name of it is.
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In making my apple id ready to using app store and itunes i tap on the none in the credit card but it say me contact itunes spport to solve this problem what have I do ?
credit card it tells me my credit card is not valid for the store.
Hi Don ...
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article
The iTunes and Mac App Store are one in the same.
And check out this support article here > iTunes Store: My credit card's security code or zip code does not match my bank's records -
Today I tried downloading an app from the App Store and after entering my Apple ID it says this Apple ID Connor be used In The iTunes Store please use another Apple ID. Weird since I am in the App Store sombody help
I have the same issue. I try to download an app from the App store on my iPhone 5, and just says that I can not use that user ID to purchase from iTunes. I saw a couple of threads that this might be an apple issue? Not sure though.
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I'm trying to download an app from the App Store and I get a message the my Apple ID can't be used in iTunes and to try another. Never happened before. Any ideas?
Someone else said Apple's servers are having problems tonight. Just try again later.
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I was struggling with creating an account without a credit card at first and then someone on here suggested I create my account through the actual website and I log onto the website without any trouble and onto Game Center, just nowhere else. It says "This Apple ID has not yet been used with the iTunes Store." and asks me to review my account information but when I click on review, it completely ignores my request. This is somewhat infuriating as I really would like to start using the App Store. Thank you for your help.
Hi annafrUk!
I believe this article will be able to provide you with some help regarding this issue:
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
http://support.apple.com/kb/ht2589
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden -
MY APP STORE AND SAFARI NO LONGER WORKS PROPERLY AFTER MY SOFTWARE UPDATE. WHAT WOULD BE THE CAUSE?
Can you explain the problems you are experiencing?
-Ethan -
I have been trying in vain to get purchase details on my iPad. I click on the iTunes button, but it only shows the names of the songs, I click on the App Store icon and it shows apps, but none of these match the charge, there is no email regarding purchases. What is the point of having reference numbers when they don't allow you to use them to reference??
You can only view the full purchase history on your computer's iTunes : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
On your iPad you can view a cut-down version (and optionally contact support if you have a problem with a purchase) via this page : http://reportaproblem.apple.com -
I recently changed from my old Iphone 5 to a new one. The Apple ID that comes up when signing into iCloud is my old Apple ID, yet the correct one is shown on iTunes and apps. I can't change the Apple ID to the correct one, and am unable to restore my latest back up from icloud. I have tried everything, but I can' t change the Apple ID on the phone. It stays greed out. My Apple ID is correct on my ipad and when I log into my iCloud account via the internet. How do can I fix this?
Skip the iCloud sign in for now.
Once you reach the home page, go to settings and sign out of FaceTime and Messages. This should also sign you out of iCloud.
Go to iCloud in settings and sign in with the correct Apple ID.
If that does not work
Skip the iCloud sign in
Go to Apple ID.apple.com and sign in
Change your Apple ID to the old one
Delete iCloud account on your device with the old Apple ID and the same password.
Go back to the website, change your Apple ID back to the current one. You will receive an email to verify the account. Verify first.
Sign into iCloud on your device with the correct Apple ID and password -
HT201371 A "bug"?. Need touch ID only for app store and no passcode to unlock the Phone!
Hello. I have an Iphone 5S and have a doubt about the touch id. I want to use it only for getting apps from the apps or itunes store. To unlock the phone i don´t want neither touch id or passcode. Is this possible?
I´ve tried all the options available.
- if only select touch id for app store, it keeps asking me the passcode to unlock the phone
- If i turn the passcode off, it doesn´t allow me of course to use touch id anywhere...
Thanks in advance for the help!Josh Noob wrote:
I get in and out of my phone 100 times a day I'm not going to waste .5 seconds every time just to unlock my phone.
If you're using Touch ID, it takes no longer to unlock your phone than it does to pick it up. That's the whole point. It certainl doesn't take 5 seconds. Of course, it also doesn't take 5 seconds for me to enter a 4 digit passcode.
Best of luck. -
I want to download whatsapp and I pressed on it in the appstore and now it's frozen on the confirmation page, I can't press cancel nor can I press confirm. My phone is brand new!What to do please?!
hold the sleep/wake button and the home button until the phone restarts. after that make sure your itunes account is setup and confirmed.
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icloud backup. This ipad hasn't been backed up in 2 weeks. Backups happen when this ipad is plugged in, locked and connected to wi-fi. This message is on the front of my ipad and it won't go away no matter what I do therefore the ipad cannot be used.
What do I need to do?Try a reset:
Hold the Sleep and Home button down until you see the Apple logo. -
I recently purchased U2 Any DVD Ripper on Mac App Store and can not get it to work! Help!!
I can not find any documentation on how to use this software. I can not figure out how to get it to copy a DVD to Mp4 format on my media hard drive, allowing me to watch the video on my apple tv. Please help or direct me to get a refund for this $14.99 purchase.
Did you reset your PRAM?
command-option- p-r
Hold down all four keys as the mac starts up and wait for the chimes to ring twice. Then let the machine start up as usual.
If it works be sure to check your date and time settings (the system will tell you)
You can also start up from your system disk holding down the c key as it starts-- go past the language screen and open disk utilities from the menu bar run disk repair and then repair permissions. Set your startup disk to your new drive.
Hopefully that will take care of the problem.
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