Hi just bought an iphone 5 and I fell out of bed and ugly abuse of the corners of the phone, I wonder where I could send it to have it fixed? I'm from Mexico
hi just bought an iphone 5 and I fell out of bed and ugly abuse of the corners of the phone, I wonder where I could send it to have it fixed? I'm from Mexico
Apple does not fix, they replace, and damage like that is not covered by warranty. An out of warranty replacement is US $229. You might want to consider purchasing a case.
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I have just bought an iPhone 5 and it won't sync to iTunes. It says it needs iTunes 10.7, which I have downloaded and installed. I still get the error message and looking at "about iTunes" it says 10.6.3. What do I do??
Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
Troubleshooting iTunes installation on Mac OS X -
I just bought a new mac book pro and need to clear my old mac of it's contents to give it away--- I do not have my startup disk anymore. How can i completely delete my old mac's memory?
Erasing your drive:
Dragging the files to the Trash removes the references to them from the Directory. As has always been the tradition, the data blocks that held the actual data are not over-written, they are merely added to the free list for later re-use. Their original contents are still present.
Disk Utility "Erase" or "Partition" of a drive (which finishes in under a minute) also does not over-write the data blocks, but merely creates a new, empty directory.
To clear the data that may still be present (admittedly in a disorganized mess of unlinked blocks) you need to overwrite the data. Use the erase tab, then choose "Security Erase" Options, and overwrite once with Zeroes. This process can take several hours as it is -- if you insist on multiple passes, it can take days to complete, with little additional protection. Multiple passes is unnecessary unless your drive held Military Secrets.
When you have erased, be sure to install some version of Mac OS X -- a Mac with no obvious Operating software may be dead, and is much more likely to quickly become landfill. -
I just bought an iPhone 5, and tried to sync it to my iTunes account but when connected it says: “...cannot be used because it requires iTunes version 10.7 or later.” However when I try to get iTunes to update it says: “This version of iTunes (10.6.3) is the current version.” Can anyone help?
filterc-r wrote:
Thanks for your reply. My Mac is running 10.5.8: it's 4 years old. When I try to update the OS software, I'm told there are none available.
Be careful - there's a difference between update and upgrade. Your machine is saying there are no updates available, meaning no later versions of OS X 10.5 (Leopard). However, you can very likely upgrade - at least to OS X 10.6 (Snow Leopard), and possibly then to OS X 10.8 (Mountain Lion).
Updates are free, but upgrades cost a bit. That's the dirference. -
I just bought an IPhone 4s and plugged it into my Toshiba Windows 7 (64 bit) OS and it failed to recognize the phone. I checked in the tech community and discovered that I need to remove all the software assoicated with the phone and start over....I followed the sequence exactly...reinstalled the software and it still doesn't work. I am trying to download the IPhone 4s video to my computer and without a USB interface that works my memory capactiy will fill up fast....I've already been into the control panel....stopped and restarted the Apple service....I am stuck...can anyone offer some suggestions or knwo if there is a fix for this issue..??
Thanks,
EricI solved my own problem....I simply moved the cable to another port while moving the mouse to the USB ports on the opposite side of the computer....and the computr finally recognized the phone...I know it sounds weird but it worked...so if you are having the same problem that had trying removing all the crap you have plugged into the USB ports on your computer THEN plug in your IPhone 4s...use the cable that came with the phone and nothing else...good luck..>!!!
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I've just bought a iphone 5 and have an old iphone 3. Apparenty I need to back up the old phone to transfer everything to the new one. How do I do that?
See http://support.apple.com/kb/HT2109.
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i just bought an iphone 5 and the pin is missing, how can i verify it is brand new and i was not sold a refurbished phone
after reporting a fake problem, i was asked for my serial number, i entered it and got this message
Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us.
Doesnt this mean this a returned/refurbished iphone? it was sold as brand new -
Just bought my iphone 5s and it has the android software how can I remove it?
Just bought my iphone 5s and it has the android software how can I remove it?
Pictures...or you are fibbing!!!
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I have just moved to Spain and out in a Spanish sim into my Irish bought iPhone 4. It says 'invalid sim' and 'no service'. The phone is not locked to any provider. I have been told that its a handset issue. Please advise.
1). Are you positive the phone is not locked? Where did you buy it? Did you get it unlocked from your original carrier? Only Apple sells unlocked phones in most countries.
2). Did you try with a diffrent SIM. MAybe the one you have is defective.
3). Does the Spnaish carrier you are using support the iPhone? Who told you it is a handset issue? -
I just bought an iPhone 4s and synched it yesterday. I backed up the old phone (a 3GS), then restored all those files to the 4S. It generally worked well, except all SMS messages after October 20 were not there. How do I get the newest messages from the old phone on the new phone? (I wouldn't mind getting ALL the SMS messages...)
Thanks for any help.
Arthur in VABasics from the manual are restrt, reset, restore.
Have you tried each of these? -
I just bought an Iphone 5s and I'm trying to charge it for more than an hour, it simply doesn't work. What could be the reason??
ELIZ BARB wrote:
The screen shows the apple and once in a while turns to blue.
A couple of things to try: What to do if your iPhone or iPad will not turn on
And: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
If neither of these resolve the problem the phone is almost certainly broken. -
Hello my friend just bought an iphone 5 and he is able to imessage me but I can't imessage him with my iPhone 4S, when ever I try it only sends a text message and I Checked and we both have wifi/ service and both have osi7 interface?
I think your problem is the fact that your friend is not registered through iMessage, just text messages. I would look around and check out how to set up iMessage on iPhones.
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I just bought an Iphone 5 and my wife told me that this iphone lock on to the first sim card that is placed in it. I am abroad now, should i wait till i get home before i use my phone.
Read http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
If you wish to share an Apple ID with family members then read: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/ -
So I just bought an iPhone 5s and Touch ID was working fine until the software update is that a bug ? Because I don't think my home button broke
Have not heard of that but here is what I would do - test after each step to see if the problem is solved
1. Restart or reset your iPhone, iPad, or iPod touch - Apple Support
2. If that does not work - back up to iTunes and restore to factory settings
3. Check to see if the problem is resolved before restoring from backup -
Hello, I just got an iPhone 4S and it seems that the bluetooth function in it doesn't work. I tried few times to pair it to other non Apple phones but it never worked. Does anyone has an idea how to solve the problem? Tks.
This is not a feature of iPhone, iPad or iOS.
Bluetooth is supported for stereo headsets/speakers, handsfree telephone
devices/headsets, some keyboards, some peer-to-peer apps from the
app store and internet tethering where provided by the carrier.
Other than this it will not connect to a phone/computer/device. (thanks to ckuan for the wording)
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