Hi just done some up dates on my i phone three it got half way through sync with my phone then the phone turned of and came back on again with the i tune picture and the end of the usb cable. but my phone is plugged into my computer can anyone helphi just

hi just done some up dates on my i phone three it got half way through sync with my phone then the phone turned of and came back on again with the i tune picture and the end of the usb cable. but my phone is plugged into my computer can anyone help

Try to force your phone into recovery mode. Disconnect it from the computer's USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. If you can't turn it off, please continue. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message. http://support.apple.com/kb/HT1808
Then you can restore your phone: http://support.apple.com/kb/HT1414

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I was updating my iphone, but my computer shut down half way through restoring my old settings. When I turned my computer back on, i tried to continue with the restore but the original backup i was trying to use wasn't there anymore, it had been replaced.

I was updating my iphone, but my computer shut down half way through restoring my old settings. When I turned my computer back on, i tried to continue with the restore but the original backup i was trying to use wasn't there anymore, it had been replaced.

Try resetting the SMC.
MacBook and MacBook Pro with a battery you can remove
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery.
Press and hold the power button for 5 seconds.
Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer
To reset the SMC on newer Mac portables with a battery you cannot remove
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.

Itunes encounters a problem half way through syncing and has to close

Just got an Ipod classic and when I'm trying to sync my music, Itunes encounters a problem and has to close. Using windows 7 and music collection is 90GB

Closes about half way through the syncing process

HT4972 i did an update on my ipod touch and after it had switched itself off it came back on again with just the itunes icon in the middle of the screen and an arrow pointing at the itunes icon and coming from a usb lead, it will not do anything at all no

can anyone help me please, my ipod had an update so i clicked install it did all the usual stuff but when it came back on ther was the itunes icon and an arrow pointing to it coming from a usb lead the ipod is frozen it wont do a thing iv tried turning it off an on aqn resetting it but its still the same can anyone tell me what to do? at the min iv got it plugged into my laptop via a usb

The screen is telling you to connect the iPod to your computer and restore via iTunes.
iTunes: Backing up, updating, and restoring iOS software

HT4623 I was updating my Ipad and something went wrong. on my screen I have the round blue circle with the word itunes under it and it also has a plug that looks like it is to be plug into a computer can you help me please

can some one help me I was up dating my Ipad and something went wrong. I am on my computer now.

You are in Recovery Mode. Follow the instructions below to recover your iPad.
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.

HT1212 i just tried to restore a ipod and it got half way through and is now stuck on restore screen???

i just tried to restore my ipod touch and its stuck on restore screen??

What exactly happens?
What does the status bar in iTunes say?

My ipod turned white, cant get color screen back on. tried restore and update but it says cant download to my computer. can anyone help?

my ipod turned white on the screen. cant get normal screen back. tried to restore and update to 4.2 but it says it cant download and to check my computer settings. can anyone help?

Go here to find out what to do with the specific error you received.
http://support.apple.com/kb/TS3694
What was the wording of the message?

IPhone got half way through ios6 update and stopped working...

I was half through updating my iPhone when it suddenly stopped and then keeps putting it itself into revovery mode, turning itself off and every so often a yellow screen appears. Help!!

I would perform a DFU Mode Restore of iPhone on computer with iTunes.
Here are the steps. Open iTunes on computer. Connect iPhone to computer with USB Cable. Hold both home and power buttons for exactly 10 seconds, release the power button, keep holding the home button until iTunes recognizes iPhone in Recovery Mode. Usually about 20 seconds of holding home button. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes. DFU Mode is sometimes difficult to get. So keep trying the steps until you get it. DFU mode is iTunes saying iPhone in Recovery Mode except screen is black, blank.

I performed a software update and the system is installing an update but it has been running for over 24hrs and keeps saying "This may take a few minutes, don't shut down your computer" Can anyone help?

I performed a software update and the system is installing an update but it has been running for over 24hrs and keeps saying "This may take a few minutes, don't shut down your computer" Can anyone help?

Hello cor-el, thanks for your reply. I changed my settings for downloads to desktop and it has appeared on there. When I double click I am asked which program I want to open file. I click firefox and another box "opening install" says I have chosen to open the file which is an application and do I want to save it. This is the only real option so I press save file. I get a box saying this is an executable file which may contain viruses - do you want to run. I press ok and the final box showing C drive file name and desktop appears stating application not found.
This happens the same whenever I try to install.
To my untrained eye the application is not being recognised as an application and I cannot work out how to get it to do that.
My plugin is still showing as out of date.
Is there anything you could suggest. Thanks for your time.

Emergency! Please Help. I have an iPhone 4 with all my pictures from the vacation on it and I plugged into my computer and it sync'ed to my ipod. all of my pictures are gone. How do I get my pictures back?

Emergency! Please Help. I have an iPhone 4 with all my pictures from the vacation on it and I plugged into my computer and it sync'ed to my ipod. all of my pictures are gone. How do I get my pictures back?

If all you did was sync your phone, and if you haven't synced again since this happened, you can restore your phone from the backup that was created at the beginning of the sync process (camera roll photos are included in the backup). If you have synced again since this happened this backup has already been overwritten and your photos are lost. Also, if you restored your phone from the backup of your iPod, rather than just synced, then your photos are lost too.
If you have an intact backup that contains these photos, do the following:
Without connecting your phone, open iTunes on your computer and go to Preferences. On the Devices tab check "Prevent...from syncing automatically".
Connect your phone to your computer, right-click on the name of your phone when it appears in iTunes on the left sidebar and select Restore from Backup, choose your most recent backup to restore from.
When complete, you can go back to iTunes>Preferences>Devices and re-enable automatic syncing.

My iPad won't charge after plugging into my computer and after holding down the power and home button at same time for 10 seconds- Can anybody help? Has IOS7.0 but the most up-to-date version

My iPad won't charge after plugging into my computer and after holding down the power and home button at same time for 10 seconds… Can anybody help? Has IOS7.0 but not the most up-to-date version

It's just the battery sign - nothing else. I've tried to reboot by holding down both power and home key for 10+ seconds, waiting for the apple logo - but nothing happens. It's plugged into the imac at the moment. I tried to recharge it overnight using the normal charger - but no luck. It went dead during a Skype call with a friend - even though it was powered into the mains - albeit at a low battery level at the time

I don't have the up to date system requirements to run iCloud on my mac but would still like to access my email on my mac. I think I need to update my settings, but am not sure what to do. Can anyone help. thanks

I don't have the up to date system requirements to run iCloud on my mac but would still like to access my email on my mac. I think I need to update my settings, but am not sure what to do. Can anyone help. thanks

Welcome to the Apple Community.
If you haven't done so already you need to migrate your mail account to iCloud first and do so IMMEDIATELY at the website Move
Then
Delete your mail account from Mail preferences and set it up again using the Mail Server Information.
Some users have apparently encountered issues using this information in pre-Lion set ups (I haven't), Roger Wilmut has kindly provided instructions for those who find themselves with this problem.
Entering iCloud email settings manually in Snow Leopard or Leopard
Entering iCloud email settings manually in Tiger

I was typing a n e-mail to my friend. I put the iPad down to answer the door and came back a few minutes later. The screen had gone blank and when i tried to get the message that i was typing back I could not find it. It was a lot of typing and pictures.

I was typing an email to friend. I put the ipad down to answer the door and came back a few minutes later and the screen had gone blank and when I tried to get the message that I was typing back I could not find it. The message contained a lot of text and pictures. How can I find it? I have looked in drafts.

Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...

My ipod will not charge from a wall socket but will charge using the same cable if the usb end is plugged into a computer or an airport power source. My iphone and ipad charge fine on the same cable usin ghte same wall plug in the same wall socket?

My ipod will not charge from a wall socket but will charge using the same cable if the usb end is plugged into a computer or directly into an airport power source. My iphone and ipad charge fine on the same cable using the same wall plug in the same wall socket. This makes no sense but I see that it has been posted as a problem elsewhere. This must be due to some kind of degredation of the Ipod. . It is not fixed by IOS resets as others have noted.
Has anyone asked Apple directly about this?

Hi there Apples or Pears,
I would recommend taking a look at the troubleshooting steps found in the articles below.
Charging your iPod battery
http://support.apple.com/kb/ht1384
iPod's battery doesn't charge
http://support.apple.com/kb/ta44551
-Griff W.

My ipod touch has a permanent image of the end of a USB cable with an arrow pointing to an icon of ITunes. I can't reset, and ipod does not appear on itunes when I plug it into the computer. This happened after I agreed to a failed software update.

My ipod touch has a permanent image of the end of a USB cable with an arrow pointing to an icon of ITunes. I can't reset using the two button method, and ipod does not appear on itunes when I plug it into the computer - and nothing else happens either. This happened after I agreed to a software update which failed. How can I get it going again?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Hi just done some up dates on my i phone three it got half way through sync with my phone then the phone turned of and came back on again with the i tune picture and the end of the usb cable. but my phone is plugged into my computer can anyone helphi just

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